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Arturo Ramirez

Overview Reviews (28) Inventory (469)

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Arturo Ramirez

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Arturo Ramirez | Page 3

Sales Consultant

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

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4.5

28 Reviews

Overview Reviews (28) Inventory (469)

Languages Spoken

English

Spanish

4.5

28 Reviews

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28 Reviews of Arturo Ramirez

October 21, 2023

Dealership Rating

Employee Rating

They are very insistent, I went just to see how much I could get for my car, and for an offer of $10,000 more than KBB, I went on Sunday, and I don't know how many times I said I can come back tomorrow, b could get for my car, and for an offer of $10,000 more than KBB, I went on Sunday, and I don't know how many times I said I can come back tomorrow, but they had the key of my car and my driver license, I couldn't just leave, they checked my credit to see how much I had to pay for my car around $12000, they offered me a $26,000 car and $21,000 for my car, and I was checking my loan and I'm paying $30,000 for a car that they said I would pay $26,000. They added a bunch of hidden fees, to the price they told me I would pay, it's crazy, I don't recommend them. More

by miguel

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Christian Perez, Maher Mehjazi

Helpful 0

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Oct 23, 2023 -

Greenway Kia West responded

Miguel, I'm sorry to read about your experience. We aim for transparency in all our transactions and it's concerning that you felt there were hidden fees added. This is not the impression we want to leave with any customer. I'd like an opportunity to discuss this further with you if possible - please reach out at your earliest convenience so we can address these concerns directly together. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

Oct 23, 2023 -

miguel responded

Happy Monday! Alberto, let's see if I should change my review, I was reviewing the bill of sale and now it is even worse, they told me that the price of the car was $26,000 I even have a screenshot from the website and they charged me $37,000, now I am even more upset,

Oct 24, 2023 -

miguel responded

I have to update my review, after speaking with the manager I now know that they strategically use the trade-in money to pay part of the loan for the full price of the new car, what does that mean? First they make you the loan for your new car, and then they use the trade-in money to pay part of the new car loan, in fact I paid $1000, plus $9300 in my trade-in as a “down payment”, and I did not reduce my monthly payment because they use my trade-in money to pay part of the loan for the full price of the car, it's not fair, and they also conveniently add the dealer fee to your loan plus shipping on a car that you didn't order and didn't request to be shipped to you and they also strategically forget to inform you of all that. Just be honest with your clients and you will be able to have more, you have staff willing to help, you just have to be sincere.

October 14, 2023

Dealership Rating

Employee Rating

Excelente servicio,,el mejor de todos talleres que he visitado,desde trato, amabilidad y dedicacion visitado,desde trato, amabilidad y dedicacion More

by Danilo gonzalez

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alberto Ahumada, Javier Rodriguez, Mac Cumbur, Daniel Allen, Diego Barroso, Mark Foster, Christian Perez, Mario Pinilla , Eddie Soto

Helpful 0

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Oct 16, 2023 -

Greenway Kia West responded

Danilo, gracias por la reseña! Esperamos volver a verle en Greenway Kia West!

October 11, 2023

Dealership Rating

Employee Rating

My salesman was friendly, easy to work with, no hassle negotiation, and pricing was fair negotiation, and pricing was fair More

by tfan2012

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mac Cumbur , Ricardo Odelis

Helpful 0

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Oct 12, 2023 -

Greenway Kia West responded

These are all things we love to hear! We're delighted our team could help make your Greenway Kia West experience a smooth success. Safe travels, and we'll see you next time!

September 22, 2023

Dealership Rating

Employee Rating

I had an awesome experience at my service appointment, staff was friendly an on point.. especially the manager… staff was friendly an on point.. especially the manager… More

by Norise

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alberto Ahumada, Mac Cumbur, Daniel Allen, Diego Barroso, Mark Foster, Jeremy Gresham, Mario Pinilla , Jaris Dennis, Rachel Moore

Helpful 0

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Sep 24, 2023 -

Greenway Kia West responded

We're so glad to know you had an awesome experience at your service appointment with us here at Greenway Kia West. Your kind words about our friendly and efficient staff are greatly appreciated!

Sep 24, 2023 -

Norise responded

I had a wonderful experience… staff was courteous, friendly, and willing to assist on demand….

Sep 24, 2023 -

Norise responded

Your welcome…

September 21, 2023

Dealership Rating

Employee Rating

Both gentlemen were amazing. They really cared. Alberto and Alex listened and helped us above and beyond. They really cared. Alberto and Alex listened and helped us above and beyond. More

by aj654202

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alberto Ahumada, Daniel Allen, Diego Barroso, Mark Foster, Jeremy Gresham, Jhonathan Salinas , Jaris Dennis, Rachel Moore, Alex Patino

Helpful 0

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Sep 22, 2023 -

Greenway Kia West responded

We're so glad to know that Alberto and Alex went above and beyond for you at Greenway Kia West. Thanks for sharing your experience, we appreciate it!

September 21, 2023

Dealership Rating

Employee Rating

Nice and confortable car. I love it! I don’t regret changing mine. Keep it up guys! I love it! I don’t regret changing mine. Keep it up guys! More

by Almida

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ricardo

Helpful 0

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Sep 21, 2023 -

Greenway Kia West responded

We are happy to read this feedback! Thank you for choosing Greenway Kia West and for sharing your experience. Safe travels ahead!

September 12, 2023

Dealership Rating

Employee Rating

The seller Arturo and the financer Ojeda gave us an excellent service including the car delivery. excellent service including the car delivery. More

by quinonesle

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

Report | Print

Sep 13, 2023 -

Greenway Kia West responded

We are glad to hear that Ojeda and Arturo provided excellent service! Thank you for choosing Greenway Kia West.

August 31, 2023

Dealership Rating

Employee Rating

Outstanding customer service. I don’t even have the words to say. Thank you very much I don’t even have the words to say. Thank you very much More

by Paula

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alberto Ahumada

Helpful 0

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Sep 01, 2023 -

Greenway Kia West responded

Your feedback makes our day, Paula! Thank you for choosing Greenway Kia West.

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