Arturo Gutierrez | Page 52

Excellent Vechicle Purchase When we walked in, Erich Beasley, met us and was very friendly, professional, and helpful. There were no pushy sales tactics. Erich showed us all of When we walked in, Erich Beasley, met us and was very friendly, professional, and helpful. There were no pushy sales tactics. Erich showed us all of the variety of cars. The appraisal process was very easy. The Service Dept. has been very helpful. When we drive in, they call us by name and take care of whatever needs doing, while we wait with complimentary drinks (soda, coffee, or water). Amy Rothenberger has followed up, to make sure all our needs have been met. Email & phone call Location: easy accessibility (on & off I-45) Need for Improvement - Take more time telling about the operation, of the purchased vehicle. More

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walk in upgrade customer As an existing MB customer, I walked in unscheduled and upgraded my 2012 C63 to a new 2015 C63s. Thank you MB Woodlands for a great experience at shor As an existing MB customer, I walked in unscheduled and upgraded my 2012 C63 to a new 2015 C63s. Thank you MB Woodlands for a great experience at short notice. More

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Outstanding This dealership and our salesman Anthony Surface were excellent in our car purchase. They focused on the details, and handled them all. There follow This dealership and our salesman Anthony Surface were excellent in our car purchase. They focused on the details, and handled them all. There follow up was excellent. There approach is warm and engaging...not plastic. It is a pleasure working with this dealership. More

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New Dealership in The Woodlands It is nice to have a new and conveniently located Mercedes dealership in The Woodlands. Liz Rincon had serviced cars for me previously at other locati It is nice to have a new and conveniently located Mercedes dealership in The Woodlands. Liz Rincon had serviced cars for me previously at other locations. I was pleased to find her at the new location where she handled the service on one of my cars in her usual professional and friendly way. Shortly after the service call, I returned and purchased a car from Nelson Sioson. He too, was very helpful and exhibited a truly professional manner throughout the entire process. There was none of the high pressure tactics sometimes seen when purchasing a car, and I shall continue to return to this Mercedes dealership in the future. I can highly recommend everyone that I met there. More

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Purchase of new GLK Professional , quick, and such a great deal . All personnel involved were friendly, helpful and Ready to go the extra mile to make the deal GP throu Professional , quick, and such a great deal . All personnel involved were friendly, helpful and Ready to go the extra mile to make the deal GP through. More

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My first MB I can not say enough good things about this dealership. The complete process was the best I have experienced. I would highly recommend this dealer a I can not say enough good things about this dealership. The complete process was the best I have experienced. I would highly recommend this dealer and my salesman - Nick Botusan. More

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Best Purchase Experience EVER! This dealership is like no other! The sales process was easy and we didn't spend too much time agreeing to a price. They are friendly and the facilit This dealership is like no other! The sales process was easy and we didn't spend too much time agreeing to a price. They are friendly and the facility is amazing, from the high technology they use to the complementary cafe with wifi, charging stations for iPads, phones, PSVitas, DS's, etc. Additionally, they were great with our kids. Any time we walk in they seem to remember us and always treat us well! They will not disappoint. More

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I wanted to be WOW'd It was like no other dealership I've ever experienced. Nicole made us feel like real people and not just potential buyers. She had a excellent way of It was like no other dealership I've ever experienced. Nicole made us feel like real people and not just potential buyers. She had a excellent way of explaining the details of finding an attractive luxury car that was a perfect fit for us. Thanks Nicole for making things happen for us! I was blown away when Arturo, our finance rep, called me the next morning to tell me he found an even better rate than the one I had already accepted. I asked him why he wanted to help me after I had already accepted the previous rate and he said Mercedes Benz believes in helping people as much as possible. Thanks Nicole for a beautiful car and for making our car purchase experience one to be WOW'd. More

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Truly an Exceptional experience I Truly had an Exceptional experience with you all! The service we received while buying the car was awesome, we truly had no complains at all. Al I Truly had an Exceptional experience with you all! The service we received while buying the car was awesome, we truly had no complains at all. All our questions or concerns were answer in a timely and professional matter. I never felt pressure, the entire process was smooth and all your employees were all really professional and friendly with all of us (my kids included) More

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Excellent Experience! The process of buying a new Mercedes-Benz could not have been better. Out of all the car dealerships I have been to, none of them compare to the servi The process of buying a new Mercedes-Benz could not have been better. Out of all the car dealerships I have been to, none of them compare to the service and quality that the Mercedes-Benz of The Woodlands displayed during my visit. The hospitality that the staff showed me was visible from when I walked in to when I walked out. The overall experience that I had has me thinking about purchasing another vehicle there in the future. More

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