Arturo Gutierrez | Page 45

Not just a "dealer" but a unique car buying experience. My wife and I primarily worked with Anthony Surface in sales and Arturo Gutierrez in finance with amazing service attitudes! Although, the whole staff My wife and I primarily worked with Anthony Surface in sales and Arturo Gutierrez in finance with amazing service attitudes! Although, the whole staff was friendly as well and we will definitely continue to purchase with Mercedes Benz of the Woodlands in the future. Everything was completely straight forward and there were no hidden costs in our contract.. not like other horror stories that you hear about. The service and vehicle prices are not even as high as we thought. We recommend that everyone at least give them a shot, if you are in the market for a vehicle. More

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Fabulous service My salesman, Mike Larramore, took a great deal of time to show me all the cars and features I wanted to investigate, and after I placed my order kept My salesman, Mike Larramore, took a great deal of time to show me all the cars and features I wanted to investigate, and after I placed my order kept me up to date on where my car was in the build and ship process....and it came in early! When the car came in he went through all the features with me and followed up with me the next day to make sure I got everything programmed the way I wanted. The facility is spotless, and everyone was very nice. There is a great cafe with free beverages, sandwiches, ice cream, etc. I know the service manager, and when I found out he was now working here, that sealed the deal! Looking forward to being a member of the Mercedes Benz clientele. More

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The Best in Class service ever All perfect... the best experience really. I love my MB and love every time I go to the dealer. All employees are so nice and professional...it is an All perfect... the best experience really. I love my MB and love every time I go to the dealer. All employees are so nice and professional...it is an exceptional experience. Hope will continue like this... More

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Garcia's new purchase We had an excellent, memorable experience buying our new Mercedes Benz at MB of The Woodlands. Monica Sauceda was so pleasant and helpful throughout We had an excellent, memorable experience buying our new Mercedes Benz at MB of The Woodlands. Monica Sauceda was so pleasant and helpful throughout the selection and purchase process. She was simply awesome! Doug Chappell was also great and also committed to ensuring that we received high quality service. We look forward to our next purchase at MB of The Woodlands. More

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Above and beyond my expectations. I drove different types of vehicles before and also had leased an ML350. When my leaswas up and ready for replacement I did not get the help I needed I drove different types of vehicles before and also had leased an ML350. When my leaswas up and ready for replacement I did not get the help I needed. I went back and forth for 3 consecutive days and I for frustrated so I went to the next door dealership and for us a Truck. Mercedes-Benz of the Woodlands changed that experience into an unforgettable wonderful experience. They were very helpful and attentive. They listened and tried their very best to provide me the best service I could ever get. They made me feel like a million dollar customer even though I am just an ordinary individual that trying to get a vehicle. That makes a lot of difference and I will highly recommend Mercedes-Benz of the Woodlands to everyone. More

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BEYOND WONDERFUL EXPERIENCE First off, please let me say what an amazingly easy and wonderful experience I've had because of you and the team (family)!!!! From start to finish ea First off, please let me say what an amazingly easy and wonderful experience I've had because of you and the team (family)!!!! From start to finish each of you have been so beyond amazing. I can say, hands down, this has been the very best car buying experience of my life. I don't ever want to do anything but this again. I can't imagine going back to the "old way" of car buying again. Thank you!!!!! Thank you all!!!! Your boss(es) should tell you and the others how amazing you are on a daily basis!!! Each and EVERY single person that I encountered in the dealership was kind, thoughtful, genuine and really did seem to enjoy being at work. I'm sure that you all hear this every day but this country girl really is thankful! Jim and Amy are sent straight from the heavens!!!!!! By far the best people around! I can't imagine ever dealing with anyone or anywhere else again. Jennifer House More

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Excellent Vechicle Purchase When we walked in, Erich Beasley, met us and was very friendly, professional, and helpful. There were no pushy sales tactics. Erich showed us all of When we walked in, Erich Beasley, met us and was very friendly, professional, and helpful. There were no pushy sales tactics. Erich showed us all of the variety of cars. The appraisal process was very easy. The Service Dept. has been very helpful. When we drive in, they call us by name and take care of whatever needs doing, while we wait with complimentary drinks (soda, coffee, or water). Amy Rothenberger has followed up, to make sure all our needs have been met. Email & phone call Location: easy accessibility (on & off I-45) Need for Improvement - Take more time telling about the operation, of the purchased vehicle. More

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walk in upgrade customer As an existing MB customer, I walked in unscheduled and upgraded my 2012 C63 to a new 2015 C63s. Thank you MB Woodlands for a great experience at shor As an existing MB customer, I walked in unscheduled and upgraded my 2012 C63 to a new 2015 C63s. Thank you MB Woodlands for a great experience at short notice. More

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Purchase of new GLK Professional , quick, and such a great deal . All personnel involved were friendly, helpful and Ready to go the extra mile to make the deal GP throu Professional , quick, and such a great deal . All personnel involved were friendly, helpful and Ready to go the extra mile to make the deal GP through. More

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My first MB I can not say enough good things about this dealership. The complete process was the best I have experienced. I would highly recommend this dealer a I can not say enough good things about this dealership. The complete process was the best I have experienced. I would highly recommend this dealer and my salesman - Nick Botusan. More

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