Arnaldo Rivera | Page 39

Since April 2010, i had two vehicles that were at the end of their lease. I needed a new vehicle in April and one in August. I do not have good credit at all. Since then... i have been to, no exaggeration, 3 of their lease. I needed a new vehicle in April and one in August. I do not have good credit at all. Since then... i have been to, no exaggeration, 30+ dealerships looking for vehicles to fit my budget and vehicles that i felt were safe and reliable to put my son in. The only dealership that met my needs both times, 4 months apart, was Halleen Kia of North Olmsted. Every person on the staff was very friendly and delightful to work with. The best part of my experience was my Salesman. His name is Arnaldo Rivera and he is awesome!!!! This is a man that i learned in our conversation that he had recently lost a loved one in his family. He still had the same smile and professionalism that he did the first time we visited him. Amazing!!! On my second purchase, his shift ended at 6:00 pm and he left at 9:45 pm once our sale was complete. I can only assume that all of the Salesmen are the same. I WILL ALWAYS go to Halleen Kia first from this point on when i am looking for a vehicle. I WILL ALWAYS ask for Arnaldo Rivera to be my Salesman. I highly recommend this dealership, the vehicles they sell and the Salesmen.....especially Arnaldo Rivera!!! Thanks for everything Arnaldo and the Halleen family!!! More

Helpful 1

Report | Print

My wife and I went to Halleen Kia after a very bad experience with Spitzer Kia. We had already looked at several vehicles, including the Kia Sorento and knew that were like it the best. However, based experience with Spitzer Kia. We had already looked at several vehicles, including the Kia Sorento and knew that were like it the best. However, based on our experience with Spitzer, we were considering changing which vehicle we wanted. But, we decided to give Halleen Kia a chance before we abandoned the idea of getting a Kia. We needed a vehicle immediately upon moving to the area because we had left ours in Canada prior to our move. Right from the get-go, the staff at Halleen Kia was very helpful and jumped on the chance to help me. After I explained our bad experience, they were even more considerate of taking the appropriate approach. Since my wife had not yet arrived in the Cleveland area, Arnaldo worked with me and was very knowledgeable about my options and gave us options for how we could stay in the price range we wanted. I had done considerable research prior to going to the dealership so I knew approximately where the numbers should fall and Arnaldo and the Sales Manager, Matt, worked hard to help us get there. Before my wife even got in town, we had negotiated what I felt was a very fair price for our lease so when she got there the process of buying it was relatively simple. They even went above and beyond to find us the colors that we wanted, despite the lack of availability in the area. I would highly recommend Halleen Kia to those interested in buying, even if it means driving an extra 20 minutes to avoid a bad experience with other dealerships like Spitzer. More

Helpful 0

Report | Print

I chose to give this dealership a great rating because I was very impressed with Arnaldo and all who assisted me in my purchase decision. Arnaldo was dedicated to giving me the professional help, assistan was very impressed with Arnaldo and all who assisted me in my purchase decision. Arnaldo was dedicated to giving me the professional help, assistance, and assurance that I needed and understood my wants and needs in selecting a new car. Halleen was able to give me the car that I was dreaming of at the same price as I was paying for the vehicle I traded in, which was extremely satifying to me since I was only going into the dealership to test drive and see if this opportunity was even possible. I usually take a good amount of time to make a decision as big as this one, but Arnaldo and Halleen took all the skeptisicm away and put me in the car I wanted at the price I was willing to pay without compromising my finances. More

Helpful 0

Report | Print

I just bought a 2003 Saturn Vue for my wife from Arnoldo Rivera at Halleen Kia located in North Olmsted, OH. Arnoldo was very patient. My wife walked around the car lot not knowing what type of vehicle she Rivera at Halleen Kia located in North Olmsted, OH. Arnoldo was very patient. My wife walked around the car lot not knowing what type of vehicle she even wanted. Arnoldo was great in assisting her. He asked all types of questions to ascertain her likes and dislikes and from there, he was able to show vehicles from which she could choose. Although Arnoldo is very persuasive, I didn't feel pressured to buy. I would definitely go back if I needed another vehicle and would recommend Arnoldo and Haleen Kia to friends. More

Helpful 0

Report | Print

My wife and I shopped our new Sportage with three other dealers. We purchased our vehicle because of price and the sales rep at Halleen, N. Olmsted. Arnaldo Rivera was extremely helpful and answered all qu dealers. We purchased our vehicle because of price and the sales rep at Halleen, N. Olmsted. Arnaldo Rivera was extremely helpful and answered all questions. We did not feel pressured during the process. Arnaldo is a great assit for the Halleen Kia dealership. We have been back to look for a vehicle for our daughter. More

Helpful 0

Report | Print

Arnaldo went above and beyond to help me secure my new vehicle. When Halleen didn't have exactly what I wanted, Arnaldo contacted another dealership-in Pennsylvania-to find my new truck. It was there and vehicle. When Halleen didn't have exactly what I wanted, Arnaldo contacted another dealership-in Pennsylvania-to find my new truck. It was there and ready for pickup the next day. When I took delivery, I discovered my truck was out of alignment. Arnaldo had it fixed the next day. You can buy a car anywhere, but why if you don't get great service. Great job, Arnoldo. Awesome. More

Helpful 0

Report | Print

Just bought my 2009 Kia Borrego from Arnaldo at Halleen Kia. He was polite and very willing to work with us to find the perfect fit for our family both size and money wise. Would highly recommend him and Kia. He was polite and very willing to work with us to find the perfect fit for our family both size and money wise. Would highly recommend him and this dealership to our friends and family! Within a few hours we were driving home in our new SUV. Thanks Arnaldo and Halleen Kia! More

Helpful 0

Report | Print