Armando Saenz Jr

Armando is straight up and very helpful. JLRSM has also been very fair and accommodating over five years of work together. JLRSM has also been very fair and accommodating over five years of work together. More

by MJ_ANDERSON Verified Customer Verified Customer

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Always a five star experience with Mario and the staff. Thank you for your professionalism! Thank you for your professionalism! More

by jamonteclay Verified Customer Verified Customer

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My service advisor is Armando. He's fantastic! Always good to see him. Extremely professional, knowledgeable and very helpful. Can't say enough good things about this gentleman. T He's fantastic! Always good to see him. Extremely professional, knowledgeable and very helpful. Can't say enough good things about this gentleman. Thumbs up! Bill is very cool. He took good care of me when I first leased my Defender and then then when I wound up purchasing it. Bill is an excellent guy. Grateful for his help! More

by chedt Verified Customer Verified Customer

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The Rep was knowledgeable, diligent and professional. The experience was extremely pleasant and would not hesitate to recommend the entity for friends and family. Henry The experience was extremely pleasant and would not hesitate to recommend the entity for friends and family. Henry More

by PEKUN Verified Customer Verified Customer

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Very happy with the service I received from Armando and John. Not happy with how expensive your service is. John. Not happy with how expensive your service is. More

by VOLKANSALAR Verified Customer Verified Customer

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Everything was fine except that since they replaced the battery I lost lots of programming including the garage door opener. Should have told me battery I lost lots of programming including the garage door opener. Should have told me More

by slittle203 Verified Customer Verified Customer

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Incompetence is the word. They are unable to fix a car the first time, or often the second time. I've had to return my cars for the same issue multiple times on multiple occas They are unable to fix a car the first time, or often the second time. I've had to return my cars for the same issue multiple times on multiple occasions. And they scratched my brand new car. More

by rshabtai Verified Customer Verified Customer

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Mr. Saenz kept me informed throughout the time they were servicing the car. Courteous and efficient service. Highly recommend. servicing the car. Courteous and efficient service. Highly recommend. More

by mayrap1465 Verified Customer Verified Customer

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I dropped off my jaguar for evaluation (11/23/24) and repair (after taking it in 3 times within 4weeks before the problem was addressed). It was not until 3/4/24 before it was ready for pick up. The part repair (after taking it in 3 times within 4weeks before the problem was addressed). It was not until 3/4/24 before it was ready for pick up. The part that was ordered and installed was incorrect, which caused a delay. Also, I picked the car up 2/14/24 but the engine light came back on before I could get home, so I turned around and took it back. It was another 2 weeks before I was called to pick it up again. More

by ROBERTSPEETE Verified Customer Verified Customer

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It’s more about Armando for me than the repair shop. He handles everything with ease and professionalism. Makes it super nice. He handles everything with ease and professionalism. Makes it super nice. More

by nicole69 Verified Customer Verified Customer

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