Anyela Martinez
Anyela Martinez at Maus Nissan
Refer Me

Anyela Martinez | Page 7

Service Advisor

Maus Nissan

3939 US Highway 19
New Port Richey, FL 34652

Contact Me
4.7
79 Reviews

Dealership Experience

7 yrs, 3 mos

Industry Experience

7 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

4.7

79 Reviews

Write a Review

79 Reviews of Anyela Martinez

May 18, 2021

Dealership Rating
Employee Rating

I forgot the name of my service advisor but I believe she is your go to bilingual service person if that helps. She was very friendly, and kept me in the loop of the maintenance. Even the staff roaming the More

by Mitchbrower96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 18, 2021

Mitchbrower96 responded

Thanks Maus Nissan! Mitchbrower96

May 12, 2021

Dealership Rating

I was very happy from the moment I drove up to Nissan Armando Marrero greeted me we looked at a few things told him what I wanted set up an appointment for Saturday 9:45 and he delivered exactly what I More

by mikeandangie44
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jaryd Gerhart, Drew Ruggiano, Mary Boulahanis , Nick Bentley, Armando Marrero, Aldo Rrethatakaj

Jun 10, 2021

Maus Nissan responded

mikeandangie44 thanks soooo much for the kind words! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

May 10, 2021

Dealership Rating
Employee Rating

I always have to double check info given and follow up after. Most recent visit I had to send my car back to detail because of greasy footprint from tech. It is always something! Only go here because I bo More

by Michael Ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 12, 2021

Maus Nissan responded

Mr. Ford, we can see that you are upset, and apologize for your frustrations. A service manager will call to see what can be done to make things right, but in the meantime, if you have any questions, do not hesitate to contact me directly. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

May 07, 2021

Dealership Rating
Employee Rating

Every time I have an appointment at this dealership it’s have to wait hours. I will not buy from this dealership again. I will share my experiences with friends. More

by Connie wilson
Customer Service
Recommend Dealer
No
May 08, 2021

Maus Nissan responded

Connie, we can see that you are upset, and apologize if your wait times have caused you any inconvenience. A service manager will reach out to you shortly, but in the meantime, if you have any other questions, please don't hesitate to contact me directly, and I will be happy to help address your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

April 22, 2021

Dealership Rating
Employee Rating

Just recently had my car in for the Maus care oil change and came home to find writing on my engine cover of the quantity of oil the car takes. Not cool, I don't go into the dealership and write on your More

by J R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Eddie Aguayo

Apr 24, 2021

Maus Nissan responded

J R, we see that you are upset and apologize if you've had a bad experience. We are looking to what happened, and a service manager will reach out to you shortly. In the meantime, if you have any other questions, please contact me directly, and I will be happy to help address your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

April 21, 2021

Dealership Rating
Employee Rating

In the customer service area, Anyela Martinez is excellent, loves and knows her job, and makes the customer feel appreciated and important. Su eficiencia sobrepasa las expectativas ya que habla el i More

by JLCF322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2021

Maus Nissan responded

JLCF322 Anyela is one of our best and we are glad she didn't let you down. We aim to please and look forward to assisting you again! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

April 17, 2021

Dealership Rating
Employee Rating

Let me start by saying I never write reviews unless the person I'm reviewing is well deserves. And let me tell you Anyela Martinez is well deserved of a 5-star rating, I have dealt with her on multiple occ More

by Patrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2021

Maus Nissan responded

Patrick thanks sooo much for the kind words regarding Anyela! She does a great job with our customers. We'll keep her around for you! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

April 16, 2021

Dealership Rating
Employee Rating

Anyela is awesome. Gave me a loaner car so I could get to work. She is a true asset to your company. Give her a raise. More

by xpressionspg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2021

Maus Nissan responded

xpressionspg we appreciate the kind words about Anyela! We are happy she was able to meet and exceed your expectations! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

April 12, 2021

Dealership Rating
Employee Rating

I'm very happy with the service there and my service person was fantastic,anyela martinez, very professional, I have been going there for the past 2.5 years at least More

by Henry.mestre4747@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel ? Russian kid

Jun 19, 2021

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Henry! We appreciate your continued trust, and we thank you for your kind words. Anyela does an amazing job for our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you again, for years to come. Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

April 07, 2021

Dealership Rating
Employee Rating

Always good service. Fast and fair pricing on most services. Maus care very convenient for my oil change and tire rotation. In and out in under an hour. More

by Jeffrey Kimball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jaryd Gerhart , Aldo Rrethatakaj, Lance Walace, Chad Wyszynski

Jul 03, 2021

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Jeffrey! We appreciate your trust, and thank you for the 5-Stars and kind words! We look forward to serving you again, so please let us know if there is ever anything we can do for you. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

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