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Anthony Serrano
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145 Reviews
145 Reviews
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145 Reviews of Anthony Serrano
February 28, 2024
Noah was fantastic. He had an answer for all of my question. Very Knowledgeable about the SUV I was interested in, and he found it in Black. If all of your 'salesman' ar He had an answer for all of my question. Very Knowledgeable about the SUV I was interested in, and he found it in Black. If all of your 'salesman' are great I rate Elder Ford 'THE BEST' More
by Jwmccloud1
Verified CustomerOther Employees Tagged: Anthony Serrano
Helpful 
February 24, 2024
Neither Zaire the sales person or the sales manager listened to me, they tried to extremely low ball me on my trade and then I asked for valve caps and they were sent to me a week late. listened to me, they tried to extremely low ball me on my trade and then I asked for valve caps and they were sent to me a week late. More
by jmk1987
Other Employees Tagged: Anthony Serrano
February 04, 2024
Very happy with overall experience Professional honest every thing he told me was accurate didn't waste my time very happy with the overall experience every thing he told me was accurate didn't waste my time very happy with the overall experience More
by afucca
Other Employees Tagged: Anthony Serrano
February 01, 2024
The worst vehicle buying experience ever. I purchased two new trucks from Elder Ford the electronic paperwork on both vehicles did not match the written agreement to purchase. The purchase p I purchased two new trucks from Elder Ford the electronic paperwork on both vehicles did not match the written agreement to purchase. The purchase price on both was different (higher) than the agreed price by thousands of dollars, the dealer added a $3000 dollar maintenance to both vehicles even though I clearly declined it on both trucks and provided nothing documenting what this unwanted maintenance would be. The finance guy Santiago said his printer was down and could not give me a copy of paperwork and was unable to provide any documents to support the purchase. When advised that nothing matched the purchase prices or deals offered, I was assured that things would be corrected by Anthony Serrano who now, weeks later has actually not done anything and doesn’t return communication. Purchases prices don’t match Down payments don’t match Payments don’t match And the finance guy has added $6000 total dollars in maintenance to two vehicles against my wishes. This is all easily resolved and documented in writing. It’s over $8500 in error to the dealership’s benefit. It’s been over a month since purchase and these people aren’t willing to fix this. Buyer beware. Something is very wrong here. Shady Shady Shady! Very disappointing. I’ve bought a lot of vehicles and this is by far the worst!! More
by JC
Other Employees Tagged: Santiago zero stars
January 17, 2024
The service center may be OK but your customer service is terrible. I have called and spoke to somebody three times asking for a callback never getting it. I doubt if you’ll ever see me in your service cente terrible. I have called and spoke to somebody three times asking for a callback never getting it. I doubt if you’ll ever see me in your service center again or ask for mobile service. Very upset with what is going on. I wish I had gone to Brandon Ford when I purchased my vehicle three years ago. More
by sackman1953
Other Employees Tagged: Nacer Menouni, Dan Sills, Grant Kitner, Robo Rivera, Nabil Brohmi, Robert Torino, Badre Ghoumari, DAVID FUNK, Sam Jensen
January 14, 2024
Quick to respond, very informative, and friendly. Anthony and the staff at Elder Ford of Tampa have been a big help during the consideration of my new vehicle. Anthony and the staff at Elder Ford of Tampa have been a big help during the consideration of my new vehicle. More
by GVFOOTBALL
Other Employees Tagged: Anthony Serrano
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