Anna Psihas | Page 7

Holy cow, what a dealership! These. Folks. Do. Work. Period, end of story. Well, not really. It's a longer story than that: I contacted this dealership after shopping a few others These. Folks. Do. Work. Period, end of story. Well, not really. It's a longer story than that: I contacted this dealership after shopping a few others to get some information regarding the purchase of a new 2017 Prius Two Eco. Anna was my salesperson and wow, did she blow my mind with their magic. Not only did she give me more than I was told at other dealerships for my trade, but she MATCHED and BEAT the lowest offer I had received on the vehicle in question. I was concerned that the value offered on my trade was just a ploy to get me in the door as was the competitive offer on their vehicle, but Anna gave me her word that she'd make sure these prices would stay that way (if not better after actual appraisal since I was contacting them from living an hour away) and I gave her mine that I would not use the numbers provided to shop for more vehicles in order to give her a chance at my business. The visit was wonderful. Free Nathan's hot dogs, water, beautiful and comfortable showroom and 0 pressure. We hit a snag about midway through due to my budget constraints and that's when Kari and Margaret came over to make sure things were working out as they should. They discounted the vehicle another $200, taking note that their offer was already below invoice. My heart swelled and I immediately said yes. Chad from finance was able to swiftly put the paperwork together and didn't seem to pressure me into purchasing the extras that are offered at the tail end of the deal. We hit a snag with my bank and it ended up keeping me there for about an hour and a half longer than I planned on staying but Anna kept me company and we shared stories of work experiences and family. When all was said and done, I was so happy I couldn't help but give Anna a big hug for going the extra mile for me! It was better than any other salesperson and dealership had ever treated me. Customer for life after this experience, and I hope others will see this and give Anna and her team a fair shot at your business. They worked wonders for me! More

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All personal are very freindly. Debbie, the service manager was very helpful and went over everything that needed to be done.. All service personal were very friendly. Place kept ver Debbie, the service manager was very helpful and went over everything that needed to be done.. All service personal were very friendly. Place kept very clean. More

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buying new car work real hard to get me in a new car, and they did, anna psihas was the best , thank you , to all that helped me you guys are the best,,, work real hard to get me in a new car, and they did, anna psihas was the best , thank you , to all that helped me you guys are the best,,, More

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Perfect Automobile Purchase! Darrin Mercer was a very kind and helpful salesman. Darrin took the time to assisted me in making my car buying experience comfortable, informative, Darrin Mercer was a very kind and helpful salesman. Darrin took the time to assisted me in making my car buying experience comfortable, informative, and financially wise! More

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Worst Experience Went in to look at a used vehicle. Salesperson was accommodating and showed us the vehicle. Told him my financing options along with my trade in. Sinc Went in to look at a used vehicle. Salesperson was accommodating and showed us the vehicle. Told him my financing options along with my trade in. Since it was a Friday I told him I would come back Monday. He got pushy and said they would match the percentage rate I wanted to pay. Four hours later we were still there . Finally got home and read the paperwork and it was more than double the percentage rate I wanted to finance. I went Monday and got the financing I wanted and returned to the dealer with my paperwork. I had to bring items from my trade in (TITLE; keys, and 3RD row seating) I was so upset I was ready to take my trade in back and just finance the newer vehicle. My vehicle was not on the lot (someone took it home) and I still had the title to it! Imagine That! The financing person was short and rude and took my paper work while pounding on his key board and drew up another contract. The whole experience was a nightmare and the only nice person was some lady named Anna Marie. I will never go back and my brother will have to take it back for maintenance. More

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Very helpful! No pressure! We looked at several different makes and models of cars before going to Village Toyota. We had typed out a list of the features that we wanted and sub We looked at several different makes and models of cars before going to Village Toyota. We had typed out a list of the features that we wanted and submitted it ahead of time. In meeting Anna, she took us to a beautiful 2017 Camry with all our features, and then some. We were impressed with the interior, the maneuverability, the acceleration, and the audio/navigation system. What we didn't like was the comfort of the front passenger seat. Anna Psihas picked up on our discomfort and suggested an easy fix. Once the comfort level was addressed, we were sold. Anna was professional and very helpful. We had arranged outside financing. Negotiating final price and final paperwork was smooth and quick. More

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Quick and easy I have purchased several vehicles from Village Toyota. Anna Maria helped me with exactly what I asked for. We spoke on the phone before I came in, she I have purchased several vehicles from Village Toyota. Anna Maria helped me with exactly what I asked for. We spoke on the phone before I came in, she had the car waiting for me to test drive and I was sold. Her friendly a efficient manner made the experience a pleasant couple of hours. I drove home a happy and satisfied customer...again! More

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Purchasing car for 16 year old My daughter and I went to look at used cars for her. We had Anna Psihas help us. She was very friendly and helpful. Never while we were there did I fe My daughter and I went to look at used cars for her. We had Anna Psihas help us. She was very friendly and helpful. Never while we were there did I feel any pressure to purchase a car. It was a very pleasant experience and my daughter left very excited with her Corolla! More

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Excellent service Anna/Lucy has greeted us with a big smile as soon as we approach information desk and directed straight to the sales desk. We're offered coffee and ho Anna/Lucy has greeted us with a big smile as soon as we approach information desk and directed straight to the sales desk. We're offered coffee and hot dogs for which we helped ourselves.Our questions were answered well in a manner that we(with spouse) understand clearly. Transactions of vehicle 'price' was timely as we counter-offer other price tag until all parties reached an acceptable amount .It was a relief to be heard!.We had purchased vehicles on above dealership many times in the past because we were given a fair deal. We planned to stay with this dealership for all of above reasons. More

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Sales vs. Finance Purchased an Avalon the other day and I was very pleased with salesperson Anna Psihas. She was attentive and easy to talk with. My experience with fin Purchased an Avalon the other day and I was very pleased with salesperson Anna Psihas. She was attentive and easy to talk with. My experience with finance was unusual as I was asked if a second person could "sit in" while the service packages were reviewed and I signed the paperwork. This scenario created banter between the two of them which made the process feel less genuine. More

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