Ann Maria Trapani | Page 2

Ann went above and beyond to get me an apt. I called late on Thursday night and got an appointment for early Friday morning and was able to secure a loaner vehicle for me. The valet did an I called late on Thursday night and got an appointment for early Friday morning and was able to secure a loaner vehicle for me. The valet did an amazing job with me. i was super early because i had to go work. he took me promptly. Once I got in, Pam checked me. She explained the repair to me and made sure I got the best pricing Both Ann and Pam were very accommodating and worked with me to get this repair done before I drove my car in an 7 hour ride to visit my family for Christmas. More

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I have come to this dealership many times for my qx80. Every time is such a great experience. The staff is so wonderful, professional, friendly, and patient. Today I had the pleasure of having JP Piccinin Every time is such a great experience. The staff is so wonderful, professional, friendly, and patient. Today I had the pleasure of having JP Piccininno help me. I just can’t say enough. He really went above and beyond to make it a great experience. Thank you so much JP!!! More

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Consistant superior service - I've had no issued since 2015 with this dealership. My latest infiniti QX50 had a lane departure malfunction, I called and within a few days (because of my schedule - they of 2015 with this dealership. My latest infiniti QX50 had a lane departure malfunction, I called and within a few days (because of my schedule - they offered the next day) they had me in with a loaner. You EXPECT certain attention with a luxury vehicle, but Mike (and Tony the GM) handled the process with exceptional expertise. I was contacted regulary. My car was available as promised with no suprises - No, I am not family - but I could not have asked for more. THANK YOU I probably will not need anything more than routine oil changes from this point, but its nice to know no matter what the issue it will be handled quickly and professionally. Buy the way - my car looked like NEW when I picked it up! More

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Excellent service. Quick and efficient. Concierge service was fantastic. The work was done within a day. All payment and approvals weee digital. Which I prefer. Quick and efficient. Concierge service was fantastic. The work was done within a day. All payment and approvals weee digital. Which I prefer. More

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Circle Infiniti delivers outstanding customer experiences. They go above and beyond every time I go there. I found myself with a tire issue late Wednesday night after work and thankfully they hav experiences. They go above and beyond every time I go there. I found myself with a tire issue late Wednesday night after work and thankfully they have someone in service who was able to take my car and at that late in the night give me a loaner car so that I could get to work the next morning. They always go the extra mile. That’s why I recommend all my family and friends and will continue to be a very happy return customer.. More

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First class dealership! Salesman was Ray Andrews on my QX60. He made the experience so easy, always professional, knowledgeable, responsive and friendly. Dealership devic Salesman was Ray Andrews on my QX60. He made the experience so easy, always professional, knowledgeable, responsive and friendly. Dealership device department was equally as impressive. More

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Great dealership, clean facility, nice lounge/waiting area and friendly staff. Always great customer service. area and friendly staff. Always great customer service. More

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Fantastic dealership from the sales department, service department and parts department. My family have been customers for 20 years purchasing new and used vehicles,, leasing, and parts. I actually enjoy department and parts department. My family have been customers for 20 years purchasing new and used vehicles,, leasing, and parts. I actually enjoy going to Circle Infiniti and through the years have got to know the staff by name. The facility is always clean and welcoming, stocked with treats and great coffee for the customers and a great place to chill out when my vehicle is serviced. It's a pleasure to be a customer of this dealership!!!! Because of my long relationship with Circle Infiniti, I have interacted with everyone in the service department at one time or another. Great Staff!! More

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I have my Infiniti for 5 years and Ann T has been absolutely amazing!! Always professional and extremly helpful! She always goes above and beyond to make sure my vehicle is in perfect condition! Love absolutely amazing!! Always professional and extremly helpful! She always goes above and beyond to make sure my vehicle is in perfect condition! Love Ann and highly reccoment her! More

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22 year loyal customer of CI. Will have to terminate that. No more overcharging on parts that are not guaranteed and no more excessive labor charges. .Will return for recalls only Will have to terminate that. No more overcharging on parts that are not guaranteed and no more excessive labor charges. .Will return for recalls only and at some point, carmaker. More

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