Angie Berg

Had a wonderful experience getting set up with my 2025 Tiguan. Everyone we encountered at the dealership was friendly, helpful, and quick to answer any questions or calls. Tiguan. Everyone we encountered at the dealership was friendly, helpful, and quick to answer any questions or calls. More

by ROCCO.HALEY Verified Customer Verified Customer

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I brought my Tiguan in for service, and the team here was outstanding from start to finish. Luis were friendly, professional, and kept me informed throughout the entire process. The service was completed on outstanding from start to finish. Luis were friendly, professional, and kept me informed throughout the entire process. The service was completed on time, and they even took the time to explain what was done and what to watch for in the future. My Tiguan is running perfectly, and I truly appreciate how easy and stress-free they made the experience. Highly recommend this service department if you want your Volkswagen taken care of the right way! Thanks, Kurtis Coty More

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Nice facility and helpful staff. Angie helped us to get a really good deal and the process was overall very smooth. Thanks, Angie! Angie helped us to get a really good deal and the process was overall very smooth. Thanks, Angie! More

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Mike was fabulous to work with. He was professional, knowledgeable, enjoyable, and listened to all my needs and concerns. It was just so pleasant to work with him. I wouldn't want He was professional, knowledgeable, enjoyable, and listened to all my needs and concerns. It was just so pleasant to work with him. I wouldn't want to work with anyone else going forward. More

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Great team here! This is my 5th car from this dealership, so I consider myself experienced with this dealership. They always meet me where I’m at and handle the discu This is my 5th car from this dealership, so I consider myself experienced with this dealership. They always meet me where I’m at and handle the discussion, the negotiations and the overall transaction in a way that meets my needs, which have been ever changing over the years. Professionals and I’m planning to keep bringing them my business. More

by RAWIYA_SHARIF Verified Customer Verified Customer

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Great experience - would recommend and return next time I need a car thank you for a great experience need a car thank you for a great experience More

by thmerrim Verified Customer Verified Customer

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Great service! Everyone was really nice. I purchased a 2024 atlas cross sport. They had me in and out in about two hours or less. I love it and would recommend thei Everyone was really nice. I purchased a 2024 atlas cross sport. They had me in and out in about two hours or less. I love it and would recommend their service! More

by monicagreen649 Verified Customer Verified Customer

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Great service, the trade in and purchase process was seamless. I will definitely go back to the dealer for my next purchase. seamless. I will definitely go back to the dealer for my next purchase. More

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I had an outstanding experience at DTVW! From start to finish, the customer service was top-notch. Alonzo went above and beyond to ensure my needs were met, providing clear communication, pr From start to finish, the customer service was top-notch. Alonzo went above and beyond to ensure my needs were met, providing clear communication, professionalism, and a genuine willingness to help. The entire process—whether it was purchasing my vehicle, servicing it, or getting questions answered—was smooth and stress-free. The staff was knowledgeable, friendly, and never made me feel pressured. I truly appreciate the attention to detail and commitment to customer satisfaction. If you’re looking for a dealership that values its customers and provides excellent service, I highly recommend DTVW. More

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VW of Downtown Chicago is a modern marvel. The sales staff could not have been more helpful and understanding. The service department is phenomenal and very knowledgeable. The parts department The sales staff could not have been more helpful and understanding. The service department is phenomenal and very knowledgeable. The parts department was very helpful getting new floor mats for our car and even had them in stock! I cannot understand why people would go anywhere else for their VW needs. More

by FordF150 Verified Customer Verified Customer

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