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Angel Otero

Overview Reviews (846) Inventory (624)

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Angel Otero

Angel Otero | Page 67

Service Advisor

Daytona Toyota

451 N Nova Road
Daytona Beach, FL 32114

ANGEL OTERO 10 YEARS IN CAR BUSINESS I LIKE HELPING AND TALKING WITH GUESTS ABOUT THEIR VEHICLES. ON MY FREE TIME I ENJOY FISHING

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4.6

846 Reviews

ANGEL OTERO 10 YEARS IN CAR BUSINESS I LIKE HELPING AND TALKING WITH GUESTS ABOUT THEIR VEHICLES. ON MY FREE TIME I ENJOY FISHING

Overview Reviews (846) Inventory (624)

Dealership Experience

6 yrs, 5 mos

Industry Experience

15 yrs, 10 mos

4.6

846 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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846 Reviews of Angel Otero

July 01, 2021

Dealership Rating

Employee Rating

Ladies room filthy. Second that is disgusting!! Please clean and keep clean. Especially with Covid-19. clean and keep clean. Especially with Covid-19. More

by 051439EGL

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 01, 2021 -

Daytona Toyota responded

Thank you for the feedback, we have passed along your review!

June 30, 2021

Dealership Rating

Employee Rating

Always fantastic customer service!👍🏼 Fixed my baby girls problem and I’m a happy daddy😃 girls problem and I’m a happy daddy😃 More

by doylex4

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 01, 2021 -

Daytona Toyota responded

Thank you for the kind words and 5-star rating! We strive to provide the best customer service to everyone who visits us. Have an excellent day.

June 30, 2021

Dealership Rating

Employee Rating

No words to describe the hassle and terrible service. Never returned calls and got the run around. Car still acts like it did when brought in and they had it from Friday morning until Monday afternoon. Never returned calls and got the run around. Car still acts like it did when brought in and they had it from Friday morning until Monday afternoon. More

by Godsgirl1.cb

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Other Employees Tagged: Craig Lee, Heather Olsen

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Jul 07, 2021 -

Daytona Toyota responded

Hello, we regret to hear about your negative experience and that you are still having issues with your vehicle. Please try giving our Service Director, Clifton, a call at 386-255-7573. Thank you.

June 29, 2021

Dealership Rating

Employee Rating

Always nice and professional, they do great work quickly! I would highly recommend I would highly recommend More

by Shaunafederico

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Scott Crocker, Steve Robinson, Thomas Clark, John Murray , Jackie Babcock, James Brady, Craig Lee

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Jun 29, 2021 -

Daytona Toyota responded

We appreciate the wonderful recommendation, thanks for sharing your experience!

June 28, 2021

Dealership Rating

Employee Rating

Everyone was super helpful and very communicative. People went out of there way to help me drop my car quickly and get me into a loaner. I had two small children with me and they were so efficient and helpfu went out of there way to help me drop my car quickly and get me into a loaner. I had two small children with me and they were so efficient and helpful. More

by RTHEISEN98

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Scott Crocker, Steve Robinson, Thomas Clark, John Murray, Emily Melanson , Jackie Babcock, James Brady, Craig Lee, Heather Olsen

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Jun 29, 2021 -

Daytona Toyota responded

We are so pleased to hear you had an excellent experience with our team. We appreciate the amazing rating and we hope to see you again.

June 27, 2021

Dealership Rating

Employee Rating

Everyone that works at this place has always been courteous and professional.The Staff is open and freely converse with you about anything you might ask about your vehicle.My RAV is fully cared for. courteous and professional.The Staff is open and freely converse with you about anything you might ask about your vehicle.My RAV is fully cared for. More

by MIKE

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: John Murray , Cool Montalvo

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Jun 29, 2021 -

Daytona Toyota responded

Thanks for the positive feedback on our service department, Mike! If you need anything else, please don't hesitate to reach out. Take care!

June 25, 2021

Dealership Rating

Employee Rating

It is a forced visit to the dealer so they can take your money. How bad is the quality of the cars that needs reviews every 5k miles? I see it as a scam. money. How bad is the quality of the cars that needs reviews every 5k miles? I see it as a scam. More

by Pierre Marcucci

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

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Jun 29, 2021 -

Daytona Toyota responded

Hi Pierre. We strive to ensure that our vehicles run efficiently and remain in great condition. It is common practice to bring in vehicles for checkups. If you have any further questions, please feel free to reach out to our Service Director, Clifton, at 386-255-7573. Thank you.

June 23, 2021

Dealership Rating

Employee Rating

I made an appointment , arrived , they took my vehicle right away and it was completed in three hours just as they told me. right away and it was completed in three hours just as they told me. More

by GTHRUNNING

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 24, 2021 -

Daytona Toyota responded

We appreciate the positive review, thanks for sharing!

June 22, 2021

Dealership Rating

Employee Rating

I feel like your service and parts departments are fair, knowledgeable and competent. Your service staff are both friendly and make there costumers feel comfortable. knowledgeable and competent. Your service staff are both friendly and make there costumers feel comfortable. More

by tmorton47

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 22, 2021 -

Daytona Toyota responded

Thank you for the wonderful feedback on our team!

Jun 22, 2021 -

tmorton47 responded

Your welcome.

June 18, 2021

Dealership Rating

Employee Rating

I took my Toyota in for A/C repairs. What a great service department. I found them to be Fast, efficient, knowledgeable, and friendly! Thanks for the great experience. department. I found them to be Fast, efficient, knowledgeable, and friendly! Thanks for the great experience. More

by KMADDOX1

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Steve Robinson

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Jun 21, 2021 -

Daytona Toyota responded

Thanks for the positive feedback on your service visit, we love to hear it! If you need anything else, please don't hesitate to reach out to us!

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