Andy Zollinger | Page 83

Always Very happy I have always been been very happy with the service and staff at Advantage Toyota. Service Manager Mr. Andy Zollinger is a positive asset at Advantag I have always been been very happy with the service and staff at Advantage Toyota. Service Manager Mr. Andy Zollinger is a positive asset at Advantage. He is always happy to be of assistance and always able to provide guidance to customers. I booked an appointment with him to get our 2016 Rav4 in for its first annual service which includes NYS inspection and tire rotation, oil & filter change and the multi point checkups. I explained to Mr. Zollinger that the radio sound began to go on and off just yesterday and that this was the first time that it happened in the year we owned the Rav4. He seemed to already know what the problem was. I was afraid that the radio somehow had already gone bad, although we had hardly used it in the last year of ownership. The service was completed more quickly than I expected and the radio just needed a software update. I would also like to add that while waiting for the service dept , I went to the parts dept. for some items that I have been wanting for the Rav4. I was helped by a Mr. Chris Punger. It seems that I have a special color paint on this vehicle and he used the Service record that I had in my possession to be able to match the proper color touch up for it. (just in case) I also have been wanting a cargo net and some advice on waxes or polishes, or just which is better to use on this vehicle, and how - to's to keep the plastics on the vehicle preserved and looking like new. He was friendly, patient, and a great source of knowledge and is a great asset at Advantage Toyota. I very much appreciated his assistance and guidance. This overall experience earned a five star review. More

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I was provided excellent service. I brought my highlander from Advantage Toyota and have service it there for more than 5 years. I have always felt comfortable with the all the employ I brought my highlander from Advantage Toyota and have service it there for more than 5 years. I have always felt comfortable with the all the employees. I work with Andy in service several time and have has always upfront and timely with his recommendation concerning my vehicle. More

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Andy Zollinger always goes the extra mile , transforming the inconvenience of having to have your car serviced on to a convenient and very satisfying experience. , transforming the inconvenience of having to have your car serviced on to a convenient and very satisfying experience. More

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Excellence at Advantage Toyota of Valley Stream!! Whenever I visit for scheduled service or any emergency visit, Andy Zollinger has always been helpful and courteous. Employee(s) who receive the car f Whenever I visit for scheduled service or any emergency visit, Andy Zollinger has always been helpful and courteous. Employee(s) who receive the car for service and dispatch after service is completed must also be recognized for displaying courteous manners. Overall, excellent service!! Thank you Andy and the Toyota Team! More

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Very good Tony Oliveri was honest and very helpful in obtaining the vehicle and deal I wanted. He Did a lot of work to ensure I was satisfied and got me the rig Tony Oliveri was honest and very helpful in obtaining the vehicle and deal I wanted. He Did a lot of work to ensure I was satisfied and got me the right deal. He was positive from the beginning. My dashboard is scratched and he is presently working on a redo to try and get them out. If not we move to step 2. My feeling is positive that he will do the right thing whatever the issue. He should be commended on his hard work. Derrick and Andy Zollinger are also very helpful. More

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Great workshop service with bad shuttle arrangement Overall positive experience but needs significant improvement in shuttle services. Your competitiors collect and deliver vehicles from/to customer h Overall positive experience but needs significant improvement in shuttle services. Your competitiors collect and deliver vehicles from/to customer home within certain distance. In your case even a simple shuttle arrangement is not working and that damages the great service that your workshop team provide. More

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Rudeness is not good business practice. ZERO STARS It took a year and a call to Toyota Corporate for them to even service the warranty repair on my car. Offered additional service to the tune of $1000+ It took a year and a call to Toyota Corporate for them to even service the warranty repair on my car. Offered additional service to the tune of $1000+ that I wish I never agreed to, because they caused another $1600 worth of repairs. Of course, they aren't taking responsibility for it, but it's related to the original "repair" work. Their phones never work. Although, I've seen Andy drop customer calls into his already-full voicemail. I ONLY get a call back if I call Toyota corporate, and even they tell me it's up to the independently owned dealer to fix a problem they caused. It's been 2 weeks and no response other than "we'll fix it... For $1600". Rude, dismissive, fleecing tricksters. More

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Attitude They messed up my car break , they change my new car break said its not good . But they messed up fully , when I complaint they were rude & said they They messed up my car break , they change my new car break said its not good . But they messed up fully , when I complaint they were rude & said they aren't responsible for that . More

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My Great Car Dealership Experience The team at this Toyota Dealership is awesome! They are always eager to help out and very welcoming. They provide great quality of work in a timely ma The team at this Toyota Dealership is awesome! They are always eager to help out and very welcoming. They provide great quality of work in a timely manner! I would not hesitate to go back there for any assistance I may need in the future. Overall, great team! More

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Wonderful staff & service at Advantage Toyota Al Toussaint the salesman that helped us decide on our car was very friendly, helpful and informative he went through all the features of the car & c Al Toussaint the salesman that helped us decide on our car was very friendly, helpful and informative he went through all the features of the car & called the next day to see how things were going, if we had any additional questions he would be more than happy to answer them at any time. Erinson Duran was also great. He got our paperwork together quickly making it possible to take the car home the same day. I would definitely recommend Advantage Toyota of Valley Stream to anyone interested in purchasing a new or used vehicle. I purchased a used Toyota for my daughter last year and brought it in for service and found the service staff great, as a matter of fact that was the reason we chose Toyota when discussing purchasing a new car. You won't get a better car or deal any where else with such fantastic service. More

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