Andy Tran
Andy Tran at Elk Grove Toyota

Andy Tran | Page 11

Service Advisor

Elk Grove Toyota

9640 West Stockton Blvd
Elk Grove, CA 95757

Contact Me
5.0
111 Reviews

Hello, I am Andy Tran. I have been here since 2009. I am a service adviser and would like to help you in any way I can. I appreciate everyone that comes in and get their service done with us. Have a great day and hope to see you soon!

Dealership Experience

17 yrs, 3 mos

Industry Experience

17 yrs, 3 mos

Specialties & Trainings

Customer Service

5.0

111 Reviews

Write a Review

111 Reviews of Andy Tran

April 14, 2018

Dealership Rating
Employee Rating

Excellent Service I’ve always had excellent service at this dealership! Would buy another Toyota because of the excellent service that Charles has provided in the serv More

by Anita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles Linck

Apr 14, 2018

Elk Grove Toyota responded

We love hearing this! Thank you for the kind words for Charles! We're happy to hear your service experiences with us have been excellent! We're looking forward to helping you with your next vehicle when you're ready!

April 12, 2018

Dealership Rating
Employee Rating

Awesome! Fast service. My car was done as promised. Service advisor Anthony Roman was very professional and courteous. He answered all my questions. I will def More

by MM1588
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Roman

Apr 12, 2018

Elk Grove Toyota responded

Thank you for taking the time to leave us a review! We're happy to hear your service was fast & professional! We appreciate your business and kind words for Anthony!

April 11, 2018

Dealership Rating
Employee Rating

Service Excellent customer service! Starting from check in to explantion of service to be done to competion. Delivered vehicle at estimated completion time an More

by john168yu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Victor Reynoso

Apr 12, 2018

Elk Grove Toyota responded

Thank you for this 5-star review! We are happy to hear that you experienced excellent customer service during your service appointment! Thank you for your business!

April 11, 2018

Dealership Rating
Employee Rating

Mike Lau was amazing! I love bringing my car here for an oil change cause it’s neber just an oil change! They always accommodate you with a complimentary wash and tire pres More

by NGUYENJ0104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Leslie Riola, Mike Lau

Apr 11, 2018

Elk Grove Toyota responded

Thank you for taking the time to leave us a review! We appreciate hearing about your experience and are glad Mike was able to help you in a professional and informative manner! Thank you for your business!

April 03, 2018

Dealership Rating
Employee Rating

First 5000 mile service Andy was very helpful and made my experience a breeze! I will definitely be coming back for any service problems because his customer service was exce More

by ISABEL_VELASCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 03, 2018

Elk Grove Toyota responded

Thank you for this review! We're happy to hear Andy was able to provide you with excellent customer service! Thank you for your business!

April 03, 2018

Dealership Rating
Employee Rating

Great service. Everyone who helped me were nice like always. The wait wasn't bad at all, and there were a few other people there as well. More

by Lauren Sours
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 03, 2018

Elk Grove Toyota responded

We are happy to hear your service experience was pleasant and quick! We appreciate your continued business!

April 02, 2018

Dealership Rating
Employee Rating

Quick and Easy We arrived at the dealership and there we were helped by Andy Tran. Excellent customer service and he provided us with all of the information that we More

by mmbm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 03, 2018

Elk Grove Toyota responded

Thank you for taking the time to leave us this review and for your kind words for Andy! We appreciate it!

April 01, 2018

Dealership Rating
Employee Rating

Fast and very friendly service I was greeted on time and was assisted by both service representatives in a very friendly way. The truck was delivered as I had been promised and Bria More

by WILLROD14712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Demille

Apr 01, 2018

Elk Grove Toyota responded

Thank you for taking the time to leave us a review! We're happy to hear your experience was 5-star worthy!

March 31, 2018

Dealership Rating
Employee Rating

Service advisor Andy is a very helpful and friendly service advisor, he did a very good job helping me. I am very satisfied with him. Good job Andy More

by DEMI.CLETO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2018

Elk Grove Toyota responded

Thank you for your review! We appreciate your business! We hope your next experience will be 5-star worthy!

March 19, 2018

Dealership Rating
Employee Rating

10K service It’s great, fast for checking in... Andy is always smiles, friendly and helpful. Also, all persons at service department very friendly. Great , keep More

by RAV4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 22, 2018

Elk Grove Toyota responded

Thank you for taking time out of your day to review our dealership and staff here online. I am happy to hear that Andy is always smiles, friendly and helpful. Your satisfaction is important to us. We hope to see you again soon. Sincerely, Jeannette Blair Customer Relations Manager

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