Andy Poole
Andy Poole at Zimbrick Nissan
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Andy Poole | Page 3

Service Consultant

Zimbrick Nissan

5330 High Crossing Blvd
Madison, WI 53718

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4.5
34 Reviews

Dealership Experience

1 yr, 6 mos

Industry Experience

11 yrs, 2 mos

4.5

34 Reviews

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34 Reviews of Andy Poole

October 31, 2023

Dealership Rating
Employee Rating

I was an add on to reg schedule with dead battery. They got my battery in before noon. Much appreciation More

by KWAITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Nguyen, Dylan Olson

Nov 01, 2023

Zimbrick Nissan responded

Thank you for the 5-Stars! It's great to hear we were able to get you back on the road in a timely manner. We look forward to assisting you in the future!

October 28, 2023

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Employee Rating

I've used zimbrick for a long time and they always provide good costumer service. I'll be back More

by kevinpm06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Nguyen, Dylan Olson

Oct 30, 2023

Zimbrick Nissan responded

Thank you for the 5-Star review and continued support!

October 26, 2023

Dealership Rating
Employee Rating

Customer service was very nice. The time it took to complete my van was very long do to back ordered parts. Other then that all was very good. More

by me2essie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Nguyen, Dylan Olson

Oct 26, 2023

Zimbrick Nissan responded

Thank you for the review! We appreciate the 5-Stars!

October 22, 2023

Dealership Rating
Employee Rating

My experience has been poor with this company. Still has issues. Service soon light on More

by lashonne_thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tom Nguyen, Dylan Olson

Oct 24, 2023

Zimbrick Nissan responded

Hello La Shonne. Thank you for taking my call and allowing us to take a second look at your vehicle. I appreciate the opportunity to correct things. As always, do not hesitant to reach out if there is anything we can do. Thank you.

October 18, 2023

Dealership Rating
Employee Rating

The people at Zimbrick are very helpful, and they really look out for the customer. More

by CLUBCHAMP0405
Service Price Transparency
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Recommend Dealer
Yes
Oct 23, 2023

Zimbrick Nissan responded

Thank you for the 5-Stars!

October 12, 2023

Dealership Rating
Employee Rating

First time it was good second time it was bad because didn't fix my car all the way third time I guess it was a charm. More

by JPESHEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2023

Zimbrick Nissan responded

Thank you for the 5-Stars! We apologize your vehicle had to come back for a second repair but, glad to hear we got back on the road in a timely manner. Thanks again!

October 06, 2023

Dealership Rating
Employee Rating

Appreciated that they were able to fix a leak the same day I had car in for oil change. And a loaner was provided for no extra cost. More

by Barrmatt43
Service Price Transparency
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Recommend Dealer
Yes
Oct 09, 2023

Zimbrick Nissan responded

Thank you for the review!

October 06, 2023

Dealership Rating
Employee Rating

It's very difficult to trust everyone working on my car. however,.when I bring it to Nissan dealership it's garentee to come back Right. More

by brendaphillipd971
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 06, 2023

Zimbrick Nissan responded

Thank you for trusting us, we appreciate your continued support and look forward to assisting you in the future!

September 29, 2023

Dealership Rating
Employee Rating

very happy with the Nissan rogue sport and all help and customer service. If they would have continued the sport vehicle I would have leased for 3 more years definitely but did not want larger or smaller More

by JOYB74
Recommend Dealer
Yes
Sep 29, 2023

Zimbrick Nissan responded

Thank you for the 5-Star review!

September 25, 2023

Dealership Rating
Employee Rating

Great people. ..great customer service. I bought my Nissan Murano there and have it serviced there too More

by JKALLERUD
Service Price Transparency
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Recommend Dealer
Yes
Sep 25, 2023

Zimbrick Nissan responded

Thank you for the 5-Stars!

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