Andy Heille
Andy Heille at Luther Kia of Inver Grove
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Andy Heille | Page 10

Sales Professional

Luther Kia of Inver Grove

1470 50th Street East
Inver Grove Heights, MN 55077

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4.6
102 Reviews
4.6

102 Reviews

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102 Reviews of Andy Heille

June 17, 2017

Dealership Rating

Andy heille was the best Andrew was willing to bend over backwards to make a deal that worked for me.He explained everything perfectly and I knew exactly what I was getting.Th More

by Peter1981
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2017

Luther Kia of Inver Grove responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with Andy Heille and our team at Luther Nissan Kia. Thank you for sharing! We wish you safe travels in your new Kia Optima and look forward to seeing you again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

January 08, 2017

Dealership Rating
Employee Rating

Sportage heaven Andy was great. He was very patient with me and my questions. I would definitely recommend him to my friends and family for a great car buying experie More

by Laura J Tollefsbol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Anderson

Jan 16, 2017

Luther Kia of Inver Grove responded

Thank you so much for the kind review! We are so glad Andy Heille could make your buying experience with us a great one. We look forward to continuing our relationship with you in our service department when your car is ready for an oil change. (Your first one is free!) Thank you for being a Luther Nissan Kia customer! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

January 04, 2017

Dealership Rating
Employee Rating

Rook as Rogue I love my new/used 2010 Nissan Rogue S and Andy worked very hard to make this happen! It took a little patience and lots of virtue!!! More

by Rook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Raul Tirado

Jan 04, 2017

Luther Kia of Inver Grove responded

Congratulations on your "new" 2010 Rogue! Thank you for taking the time to write about your experience. It is wonderful to hear that Andy and Raul were able to give you the excellent service we strive to provide all our customers. We look forward to working with you again in the future. Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

November 07, 2016

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Employee Rating

Vehicle Lease Love this place!!!! They make a car buying experience tolerable. Even when the customer gets a little CRANKY!!! they still work to make everything wor More

by Lisa H.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Neil Haskins, Ryan Anderson

Nov 08, 2016

Luther Kia of Inver Grove responded

Thank you Lisa, for such a nice review! We so appreciate you sharing that you had a great experience with Neil, Andy and Ryan. Thank you, also, for choosing us to trust your business with. We look forward to serving you again in the future! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

November 03, 2016

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Employee Rating

Luther Nissan Makes It Happen! This was my 6th car purchase and I have to say, it was a pleasant surprise. I did not experience the usual and expected pushy sales. Usually I dread g More

by Jeni Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Nerka, Jerry Simon

Nov 04, 2016

Luther Kia of Inver Grove responded

On behalf us all of us at Luther Nissan Kia, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Andy Heille, Jerry Simon and Brian Nerka. We will be sharing your feedback among our team. Enjoy your new Nissan Rogue and please come visit us again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

September 17, 2016

Dealership Rating
Employee Rating

Fantastic Dealership and Staff! I came here the first time 2 months ago to get my 01 Pathfinder serviced. Mike in service got my car in and fixed in under an hour even though I was 2 More

by MJB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2016

Luther Kia of Inver Grove responded

Wow, thank you for this great review about our team at Luther Nissan Kia! We appreciate you sharing that your overall experience in both sales and service has been "top notch". We are so pleased that everyone has worked as a team to make your experience entertaining. We appreciate your recommendations and wish you many happy miles in your new 2016 Kia Sedona! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

July 08, 2016

Dealership Rating
Employee Rating

I just purchased my third vehicle from LNK! All the guys and gals at LNK are extremely friendly and professional. I will recommend LNK to my friends and family. Andrew Heille was professional More

by Toddthegod1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Nerka , John Maurer, Matt Rommel

Jul 08, 2016

Luther Kia of Inver Grove responded

Congratulations on your new Kia Optima! Thank you for taking the time to write about your experience. It is wonderful to hear that Andy and the sales team at Luther Nissan Kia were able to give you the excellent service we strive to provide all our customers. We look forward to working with you again in the future.! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

June 30, 2016

Dealership Rating
Employee Rating

Just a number My husband and I went into this dealership on June 28 2016. We had been talking with Andy for most of the week about a Rogue Nissan 2016. We wanted to More

by Un happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: John Maurer, Dale in finance

Jul 01, 2016

Luther Kia of Inver Grove responded

Thank you for the candid feedback on your experience with my staff at Luther Nissan Kia. I sincerely apologize for the level of service you received. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. I have already setup a meeting with the involved parties to review your experience with them, and see how we can prevent this happening in the future. We are happy that Dale Erkkila treated you well and did a good job for you, we will be sure to pass that on. Congratulations on your purchase, and thank you for the opportunity to work with you. I know you will enjoy your Nissan Rogue, it is a great vehicle. Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

June 16, 2016

Dealership Rating
Employee Rating

Purchase of a 2013 Nissan Pathfinder Hello. I will not suggest this place to anyone that I know. I purchased my vehicle about 1 month ago. I have had numerous issues with this purchase. I More

by Katie Wilkoske
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Greg Isham

Jun 17, 2016

Luther Kia of Inver Grove responded

Thank you for bringing to our attention your concern with your purchase at Luther Nissan Kia. I apologize that you are having trouble. I am glad to hear that Greg Isham is doing a good job keeping you up to date with the service being done. Please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your experience Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

Jun 17, 2016

Katie Wilkoske responded

I have requested a no charge extended warranty afraid more issues will arise. I was advised that they cannot offer anything for the issues that have occurred.

Jun 27, 2016

Katie Wilkoske responded

I'm still having issues with this company and they are refusing to work with me on anything. I'm requesting an extended warranty due to all their issues and the additional that they have caused at their own shop when my vehicle was in to get fixed. I'm still having complications with the Pathfinder.

Jun 27, 2016

Luther Kia of Inver Grove responded

Dear Ms.Wilkoske, We would like to resolve these issues as much as you would. In response, we’d like to go over what has been done for you. We have doubled the normal Luther Advantage Warranty for you. We have invited you to come in and meet with the business manager to go over extended warranty options. We have sent the inspections (the most recent ones being sent this past Friday) My general manager and service manager have invited you in several times to sit down and resolve these issues in person and have received no response. How can we resolve these issues if you won’t come in to discuss it? Customer service and satisfaction is very important to us. While we may not always be able to provide exactly what a person is asking for, we will do our best. Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

June 05, 2016

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Employee Rating

Andy made leasing my 2016 Rogue a pleasant experience I have avoided leasing a new vehicle for several years because my experience in the past has always been such a negative experience. What a pleasant s More

by jr123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamie Groth

Jun 08, 2016

Luther Kia of Inver Grove responded

Thank you so much for the kind review! We are so glad Andy and Jamie could make your buying experience with us a great one. We look forward to continuing our relationship with you in our service department when your car is ready for an oil change. (Remember the first one is free! :-) )Thank you for being a Luther Nissan Kia customer! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

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