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Andy Acevedo
Andy Acevedo at Mercedes-Benz of Portland

Andy Acevedo | Page 7

Service Advisor

Mercedes-Benz of Portland

1605 SW Naito Pkwy
Portland, OR 97201

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4.1
174 Reviews
4.1

174 Reviews

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174 Reviews of Andy Acevedo

April 26, 2024

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Employee Rating

Very helpful! !! Good service. Just make sure you have an appointment and you should be good! More

by Tian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mekonnen Wossene

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Apr 26, 2024

Mercedes-Benz of Portland responded

Hi Tian, thank you for your review on Mercedes-Benz of Portland. We are happy to heat that our service department was helpful and provided good service at your latest visit! Our team looks forward to seeing you again!

April 20, 2024

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Great job on getting my vehicle done on time Love the complimentary car wash as well as the transportation to and from work. More

by MICHAEL.SLATTERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patricia Davis, Jesus Soria, Juan Soria

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Apr 22, 2024

Mercedes-Benz of Portland responded

Hi Michael, thank you for your feedback. We're glad to know you appreciated the timely service and complimentary car wash at Mercedes-Benz of Portland. Until next time, enjoy the road ahead!

April 19, 2024

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Overcharge, rudeness, less than interested in customers. Trying to get an email with quote and photos took 2 weeks!!! More

by VERO35IS
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dale Acelar

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Apr 24, 2024

Mercedes-Benz of Portland responded

Hello, we regret to see this review and apologize for any inconvenience you've experienced. We strive to provide excellent customer care and promptness for our guests, like yourself, so it's disappointing to see this wasn't reflected in your service inquiry. When your schedule allows, please reach out directly if you'd like to discuss your experience further or have any other concerns. Thank you, Dale Acelar - Executive Sales Director - 503-525-6238

April 12, 2024

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Excellent service knowledgeable technician and on time. I'll never stop going to Mercedes service downtown Portland More

by DAN.RADULESCU
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Alex Reed , Mekonnen Wossene

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Apr 15, 2024

Mercedes-Benz of Portland responded

Dan, we're glad to know you had an excellent experience with our team at Mercedes-Benz of Portland. We look forward to seeing you for your future service needs!

April 12, 2024

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Employee Rating

Great service, very nice people and quick in and out process. I love picking up my nice clean car as well! More

by DOBFROMPDX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alvin Joswick

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Apr 12, 2024

Mercedes-Benz of Portland responded

Hello, We love hearing from our customers and are pleased to know you enjoyed the quick and efficient service at Mercedes-Benz of Portland! It's always a pleasure ensuring your car is clean and ready for pick-up. Thanks for sharing your experience with us!

April 10, 2024

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Everything I come to Mercede for a service, I know you can do a wonderful job. More

by joe mar
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Service Communication
Recommend Dealer
Yes
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Apr 11, 2024

Mercedes-Benz of Portland responded

Hi Joe, thank you for continuing to place your trust in our team at Mercedes-Benz of Portland! We greatly appreciate your business and the Kind recommendation you have shared here.

March 15, 2024

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The best dealership in town and best service awesome experience Will always buy Mercedes and like to stay with the family More

by EMILIAMASSIH
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mylee Burns, Jose Araujo Suarez, Nate Johnson-Grumm, John Frentsos , Dale Acelar, Joseph Davis, Michael Graham, Alvin Joswick, Kenny Levias

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Mar 15, 2024

Mercedes-Benz of Portland responded

Emilia, we're so happy to know you had an awesome experience at Mercedes-Benz of Portland. We appreciate your loyalty and look forward to seeing you again!

February 27, 2024

Dealership Rating

Fabulous customer service! Went above expectations to deliver my car before I left town! Exceptional More

by repp7625
Recommend Dealer
Yes

Other Employees Tagged: Richard Fox, I think his name was Andy

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Feb 28, 2024

Mercedes-Benz of Portland responded

Thank you for sharing your positive experience with Mercedes-Benz of Portland! We're happy to hear that our team provided fabulous customer service, going above and beyond to deliver your car before your departure. Safe travels, and we look forward to serving you again in the future!

December 29, 2023

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Good friendly company service Very informative. It was done in a timely manner. Appreciate the professionalism. More

by DNHA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 02, 2024

Mercedes-Benz of Portland responded

We're glad to know you found our service at Mercedes-Benz of Portland friendly and professional. We strive for timely, informative interactions with all our customers. Thanks for the positive feedback!

December 15, 2023

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All employees at the dealership are top notch a lot of smiles down there it starts at the top with a great GM. Andy in service is the best. More

by CHICK1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 18, 2023

Mercedes-Benz of Portland responded

Thanks for the great review! We're glad to know you had a positive experience with our team, especially Andy in service. Your support means a lot to us here at Mercedes-Benz of Portland.

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