Andy Acevedo | Page 5

MB of Portland really cares that their customers are fully satisfied with the service work or they will make it right fully satisfied with the service work or they will make it right More

by DONNARAE1961 Verified Customer Verified Customer

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I Appreciate the feedback provided by the service advisor on September 16, 2024, thank you on September 16, 2024, thank you More

by KARENWCOLE Verified Customer Verified Customer

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Always friendly, quick, and great service. Your service department staffs are kind and very helpful. Thanks for your good service. Your service department staffs are kind and very helpful. Thanks for your good service. More

by AMOFIDI Verified Customer Verified Customer

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Great service advisor. . Mechanic replaced turbo under warranty but forgot to attach cooled line and jammed it in after the fact causing a coolant leak. Been coming for more . Mechanic replaced turbo under warranty but forgot to attach cooled line and jammed it in after the fact causing a coolant leak. Been coming for more then 20 yrs and this stuff is very disappointing. More

by RHUURMAN Verified Customer Verified Customer

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Came in for a standard oil change. Left with oil leaking after the service. Brought the vehicle back for review and the sales tech said the leak had been there for quite some time, Alt Left with oil leaking after the service. Brought the vehicle back for review and the sales tech said the leak had been there for quite some time, Although they never mentioned it. Andy said he would email me the estimate after I waited for 2 hours to get the vehicle inspected. Never received the estimate, even though I asked for it twice. More

by Benz Verified Customer Verified Customer

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The service staff is very good , but the dealership has policies not in the interest of its customers. For instance, when we wanted to purchase a EQS 580 when they began selling them , we were told we wo policies not in the interest of its customers. For instance, when we wanted to purchase a EQS 580 when they began selling them , we were told we would have to pay 20,000 premium over the price from Mercedes factory. So we were forced to look for a dealership that did not charge a premium. So this dealership lost a good potential customer through their greed. I recently had the car detailed , at the dealership. They did a very good job. However the car had a tire that was loosing air . I was told that I had to purchase a new tire regardless of whether it was a simple tire leek. More

by BURKEJE3 Verified Customer Verified Customer

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they took days to get to my scheduled service, returned it broken (they flushed the coolant system and returned it with a leak in the coolant service), refused to fix it on their dime, offered to have me p it broken (they flushed the coolant system and returned it with a leak in the coolant service), refused to fix it on their dime, offered to have me pay for parts and they pay for service, but when I picked it up they claimed they offered to split the cost which cost me and extra $200+ More

by JEDJUNK Verified Customer Verified Customer

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Great service! They go above and beyond to provide the best service and make it super convenient. I wouldn't take my vehicle anywhere else. They go above and beyond to provide the best service and make it super convenient. I wouldn't take my vehicle anywhere else. More

by verdin.alejandra Verified Customer Verified Customer

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Been reaching out to them for some issues but they haven’t contacted me back. haven’t contacted me back. More

by Rss Verified Customer Verified Customer

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I have had wonderful service from Mercedes and usually deal with Andy Acevedo for Service and he has been wonderful. deal with Andy Acevedo for Service and he has been wonderful. More

by NANCYROUSE Verified Customer Verified Customer

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