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Andy Acevedo
Andy Acevedo at Mercedes-Benz of Portland

Andy Acevedo | Page 16

Service Advisor

Mercedes-Benz of Portland

1605 SW Naito Pkwy
Portland, OR 97201

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4.1
174 Reviews
4.1

174 Reviews

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174 Reviews of Andy Acevedo

January 28, 2023

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Employee Rating

Excellent job very professional and very helpful to make my 450 GL flac fixed and all the maintenance More

by ORITZWOODCARPENTRYLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Araujo Suarez, Aaron Avanzado, Kyle Dike, Jesus Soria, Hans Gartner , Joseph Davis, Daniel Demeulle, Arthur Dimalanta, Rod Soprito

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Jan 31, 2023

Mercedes-Benz of Portland responded

Hello! Our service team is very thankful that you took the time to appreciate their efforts! Thank you so much for leaving such a kind review and for also trusting that your car will be in good hands over here at MINI of Ramsey! Until next time, we wish you safe travels!

January 26, 2023

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Employee Rating

Friendly, helpful and on time. I appreciate the service they provide and have been a customer for seven years. More

by BLADHOLMSUSAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 27, 2023

Mercedes-Benz of Portland responded

Hello! Thank you for your continued loyalty throughout the years! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers.

January 24, 2023

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Employee Rating

Great service team! ! I Always have a great experience when I come there. And I love getting my car washed. More

by RODSOPRITO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rod Soprito, Mark Tower

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Jan 26, 2023

Mercedes-Benz of Portland responded

Hello! Thank you for your continued loyalty! It is so great to hear that throughout your visits, you have repeatedly endured a great experience! Until next time, drive safe!

January 20, 2023

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Employee Rating

Convenient connected courteous clean. Called back when asked. Gone there 40 years. I like Art. More

by PRADECKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 23, 2023

Mercedes-Benz of Portland responded

Hello! Wow, 40 years! Now that is loyalty! Thank you so much for taking the time to not only leave a review but also for letting us know that your rating was based on more than just customer service! We do what it takes to ensure that our lovely staff and clients are in a clean environment. If there is anything else we can help with, please do not hesitate to let us know!

January 20, 2023

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Employee Rating

Fun friendly environment, always professional. Had parts in stock that i needed at the parts counter. The new car showroom up and downstairs is always a pleasure to browse. More

by BLYTHESFLOORING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2023

Mercedes-Benz of Portland responded

Hello! Wow, thank you for leaving such kind words. Your review has truly put a smile on our face! It is always great when we are able to have the needed parts in stock as we are constantly trying to be as efficient as possible. We hope we have the pleasure of providing exceptional client care to you once again!

January 19, 2023

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The dealer mechanic did a good job. After getting my car back the following day I left a recorded message to my adviser agent and still waiting for his phone call back. More

by ANOMAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 19, 2023

Mercedes-Benz of Portland responded

Hi Anomake! We sincerely appreciate your trust in us with your business and it was our pleasure to provide you with a nice visit. Travel safe, enjoy the road, and please reach out to us whenever we can help with anything else along the way.

Jan 20, 2023

ANOMAKE responded

Please, provide my response to the dealership to see if Andy Acevedo can return my recorded message call. My phone is 310-402-4533 to solve an issue with the service rendered. Thank you, Angel Nomakchteinsky

January 13, 2023

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Employee Rating

I almost always get terrific service. Only when they are very busy but someone always keeps track that you have been helped. The efficiency is very good and I always get my car back on t More

by KLBAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Godbey was one of my earlier service writer and has moved up in the company. Bot when I recently had a tire issue he made sure I got my car in asap and repaired the same day. He has always been highly knowledgeable and the best to work with.

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Jan 16, 2023

Mercedes-Benz of Portland responded

Thank you for bringing your vehicle to Mercedes-Benz of Portland for service. Our team is happy to provide you with excellent service. Your kind review is greatly appreciated and we hope to have the opportunity to work with you further in the future.

January 12, 2023

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Employee Rating

They squeezed us in, were very communicative, and took care of the problem. Very satisfied More

by JIMMOORE2
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The young woman who makes appointments for service was great!

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Jan 13, 2023

Mercedes-Benz of Portland responded

Hi Jim! We are so glad we were able to fit you in and get the situation sorted out in a timely manner. It makes us proud to know that our team has provided such exceptional client care and has left yet another customer thoroughly satisfied. Until next time, drive safe!

January 03, 2023

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I like being greeted upon arrival and told what to expect in terms of cost and down time. More

by colistro1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 04, 2023

Mercedes-Benz of Portland responded

Hello, We're glad to hear you appreciate the fast greeting and quick estimates you receive here at Mercedes-Benz of Portland. Thank you the compliments and your trust in the team. We'll see you again next visit.

Jan 04, 2023

colistro1 responded

You can bet that you will!

Jan 04, 2023

colistro1 responded

You can bet that you will!

Jan 04, 2023

colistro1 responded

You can bet that you will!

Jan 04, 2023

colistro1 responded

You are the best, thank you. Sincerely, Dr. C.

December 31, 2022

Dealership Rating
Employee Rating

Good service ,nice customer treatment, good snacks and coffee and tea and pop soda and water, nice and comfortable lounge. More

by Merci
Recommend Dealer
Yes

Other Employees Tagged: Sean Popplewell

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Jan 04, 2023

Mercedes-Benz of Portland responded

Hello Merci, We love to hear you not only enjoy our accommodations and facility but also the service you receive here at Mercedes-Benz of Portland. Thank you very much for trusting us with your vehicle's care. Travel safe and we'll see you again next visit.

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