Andy Acevedo
Andy Acevedo at Mercedes-Benz of Portland

Andy Acevedo | Page 10

Service Advisor

Mercedes-Benz of Portland

1605 SW Naito Pkwy
Portland, OR 97201

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4.1
174 Reviews
4.1

174 Reviews

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174 Reviews of Andy Acevedo

July 26, 2023

Dealership Rating
Employee Rating

Good prompt and friendly service. They did a good job on our car and we were satisfied! More

by RICK@RGANDCO.COM
Service Price Transparency
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Recommend Dealer
Yes
Jul 26, 2023

Mercedes-Benz of Portland responded

Thank you for choosing Mercedes-Benz of Portland for your automotive needs, Rick. Your business is truly appreciated. Our team looks forward to serving you again down the road.

July 24, 2023

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Great cars, great service and really great people. The best in Portland. Keep up the fine work! More

by wepj
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 25, 2023

Mercedes-Benz of Portland responded

Thank you for your wonderful feedback! We're delighted that you had a fantastic experience with our great cars, excellent service, and our exceptional team at Mercedes-Benz of Portland. We appreciate your support and look forward to serving you again soon!

July 23, 2023

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Courteous service and rapid response to additional issues with the vehicle. Shuttle and loaner service always offered. More

by Amador
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 24, 2023

Mercedes-Benz of Portland responded

We appreciate your positive feedback! Thank you for highlighting our courteous service, rapid response to vehicle issues, and the convenience of our shuttle and loaner services. We look forward to serving you again at Mercedes-Benz of Portland!

July 17, 2023

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Very quick in getting the job done. I appreciate the follow up afterwards. Cozy waiting room. More

by POWERSIMPACT1
Service Price Transparency
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Recommend Dealer
Yes
Jul 18, 2023

Mercedes-Benz of Portland responded

Thank you for choosing to bring your vehicle to our team at Mercedes-Benz of Portland for service. We are pleased to see you had a comfortable wait and are more than happy to have worked efficiently to get you back on the road. Until your next service, safe travels.

July 17, 2023

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Friendly and responsive, Mercedes of Portland has always handled my maintenance and service needs well. They always get me in and out quickly. More

by KEN.BODDIE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mekonnen Wossene

Jul 18, 2023

Mercedes-Benz of Portland responded

Thank you for the loyalty you have shown our service team, Ken. Providing you with quality and timely service has been our pleasure and we look forward to continuing to provide it for years to come. Safe travels!

July 17, 2023

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Employee Rating

They were friendly and did a good job of getting you into the door but they lied about my tail lights and overcharged for items. They wanted another $275 to diagnosis the tail lights telling me they changed More

by CHRISCHRISCLANCY
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Mekonnen Wossene

Jul 19, 2023

Mercedes-Benz of Portland responded

Hello Chris, I’m concerned to see the feedback you have shared here as our team takes great pride in providing high-quality service to both our customers and their vehicles. When convenient for you, please consider reaching out to me directly. I would like to learn more about the issue you experienced with your tail lights and work towards earning back your confidence. 503-228-8351 Eric Trueblood Service Manager

July 10, 2023

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Everyone at the dealership was friendly and professional, the service was completed in less time than quoted. It was a positive experience. More

by Patrick Swanson
Service Price Transparency
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Recommend Dealer
Yes
Jul 12, 2023

Mercedes-Benz of Portland responded

Thank you for sharing your positive experience at Mercedes-Benz of Portland, Patrick! We're thrilled to hear that our team provided friendly and professional service, and that your service was completed efficiently. We appreciate your feedback and look forward to providing you with exceptional experiences in the future.

July 08, 2023

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Excellent and professional service at a reasonable price. I will definitely recommend this location for service. More

by GANDRCOOPER
Service Price Transparency
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Recommend Dealer
Yes
Jul 10, 2023

Mercedes-Benz of Portland responded

Our team couldn't be more grateful for your willingness to recommend us. Providing you with quality, professional and fairly priced service was our pleasure, and we look forward to the opportunity to work with you again down the road.

June 25, 2023

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Employee Rating

Poor service, had to drive back after buying the car because they didn’t smog check it. Sold me a car with major problems I had to use the warranty on over 10k worth. It was impossible to work with th More

by JTIMAHER
Service Price Transparency
Recommend Dealer
No
Jun 27, 2023

Mercedes-Benz of Portland responded

Hello, I regret to see the feedback you have shared here as this is not the level of care our team aims to provide. I can assure you this feedback has been received and I will be looking into the details surrounding your experience further. In the meantime, I would like to extend my apologies for any inconvenience you may have encountered. Duncan Ostrander Sales Manager

June 25, 2023

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Employee Rating

Big shoutout to the folks at Mercedes-Benz of Portland! This place seriously rocks. You're not just the best in the Pacific NW, but you've set the bar sky-high for dealerships everywhere. The team over More

by Lovebenzforlife
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Aaron Avanzado, Hans Gartner , Mark Tower, Mekonnen Wossene

Jun 26, 2023

Mercedes-Benz of Portland responded

Our team at Mercedes-Benz of Portland is thrilled to have your business! We appreciate your kind and thorough review, and thank you for your compliments. It is our pleasure to provide helpful, knowledgeable, and friendly service that lifts the hassle of visiting a dealership. Come again soon, friend. We will be ready for you with that same five-star service!

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