Andrew Bartko

The team at DCH are customer focused Avi, Josh and Dylan made the buying experience seamless From sales, service to parts DCH has got you covered No need to look further DCH is the best option Dylan made the buying experience seamless From sales, service to parts DCH has got you covered No need to look further DCH is the best option More

by david.winderbaum Verified Customer Verified Customer

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Dropped my car off Monday evening for service the next day. Got a video sent to my boyfriend’s cell phone, even though I had my phone on the service request. Waited to hear from Tom, finally called him day. Got a video sent to my boyfriend’s cell phone, even though I had my phone on the service request. Waited to hear from Tom, finally called him to discuss service/pricing. He hadn’t gotten numbers from parts and was going to call m back. When he called me back, and we decided what services would be done, (original estimate was around $6000 for my 2013 Camry)), he said they didn’t have the part needed and it would be two days. I needed my car by Wednesday night so he got with the parts dept and said they would have the part overnighted and would probably get it Weds morning so I could get the card Weds evening. I asked him to please call me Weds morning to let me know if they got the part because I would need to make other arrangements for a car on Thursday if mine wouldn’t be ready. He said he would call Weds morning when the part came in. I finally called him Weds afternoon about 3:15 because I hadn’t heard if the part had come in and he checked and told me they indeed had the part and the car would be ready. I appreciate the efforts in getting my car back to me (at a cost of almost $3000) but I expected a bit more communication… The last time I needed major work done on this car was in 2020…and I bought a 2020 Camry from you. When I went to pick up my car this time, I walked through the showroom — I’m thinking of getting a RAV4, walked all around and didn’t see one, walked outside and saw a few used….kind of surprising that I was not approached by anyone from sales… More

by ckathygold Verified Customer Verified Customer

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The work was done professionally and promptly the facility is clean the communication between the tech and I was clear. Thanks facility is clean the communication between the tech and I was clear. Thanks More

by vinras3 Verified Customer Verified Customer

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Great dealership great staff. I would highly recommend people dealing with them. And thank you the general manager Lee Burns. I would highly recommend people dealing with them. And thank you the general manager Lee Burns. More

by scottyguns Verified Customer Verified Customer

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They take care of my car I n time Manner! There customer service was good! There customer service was good! More

by PATRICIABROWN13.PB Verified Customer Verified Customer

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Oh my god I don't know where to start, it was a great experience. Dan was extremely helpful got me what exactly I was looking for very quickly. And the whole process was painless effortless it was a plea experience. Dan was extremely helpful got me what exactly I was looking for very quickly. And the whole process was painless effortless it was a pleasure doing business there I would definitely buy a car from there again. More

by rogersjoe118 Verified Customer Verified Customer

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The service advisor knew exactly what I need when I explained the issues, service tech sent a video of what he found and what need to be done to correct the issues explained the issues, service tech sent a video of what he found and what need to be done to correct the issues More

by STOP4IT Verified Customer Verified Customer

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I feel the team over at Wappingers Toyota or honest forthcoming and thorough through the entire purchasing process without ever feeling any type of pressure to over Buy on anything I did not want thank forthcoming and thorough through the entire purchasing process without ever feeling any type of pressure to over Buy on anything I did not want thank you guys More

by LOOP65 Verified Customer Verified Customer

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I love the professionalism and the low-pressure, low-stress atmosphere over at this dealership. We've worked with them over the years and are working with them to find a new car now and have had our low-stress atmosphere over at this dealership. We've worked with them over the years and are working with them to find a new car now and have had our current and past Toyota's services there and it always feels comfortable dealing with them. More

by michael.casale Verified Customer Verified Customer

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Mr.Keith explanation on service is on another level,precise and detailed to understand better. level,precise and detailed to understand better. More

by yokoth2020 Verified Customer Verified Customer

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