Andrea Laux | Page 73

A car buying experience worth the drive! After an accident, my daughter's 2013 Ford C Max was totaled, and she loved that car. We began searching the Internet to try to find one just like it After an accident, my daughter's 2013 Ford C Max was totaled, and she loved that car. We began searching the Internet to try to find one just like it. We found the perfect replacement at O'Daniel Chrysler Dodge, Jeep Ram. The C Max was a 2014, low mileage, and was the perfect color. Even though O'Daniel's was 450 miles away from Murfreesboro, TN, We began by requesting information and were contacted by Shawn McSweeney. He could not have been nicer, and walked us through what we would do in order to move forward with a purchase. When we learned how much she would receive for her car, we had to very quickly plan to get the paperwork done, and then make a trip to Ft. Wayne. My daughter began working with Andrea Laux to complete paperwork. Neither Shawn nor Andrea were pushy, or anything but lovely to deal with. On the day we headed up to pick up the car, the weather was perfect. We arrived later than we meant to, about 2:30, and were afraid we'd miss Andrea, as we knew she had to leave at that time. A very nice associate walked us over to her office, as we had gone to the wrong building. Andrea was still there, but had to quickly leave, however she still stayed to walk us over to meet Shawn and arranged for another associate to finish the paperwork. Shawn had my daughter drive the car, and she couldn't have been more pleased with it. He then walked us over to Casey Costello in accounting to finish the paperwork, who was also a great guy to work with. In short, buying a car from this team of professionals was well-worth the drive. We would absolutely not hesitate to do it again! The best car-buying experience in my life, bar none! More

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Shawn Mcsweeney Was a regular internet shopper and was looking for a no BS deal got ahold of Shawn we talked a bit on vehicles n what I expected from dealer and the Was a regular internet shopper and was looking for a no BS deal got ahold of Shawn we talked a bit on vehicles n what I expected from dealer and the car I wanted immediately he was who I wanted in my corner and we worked out a great deal on a good car and great for me too I came from NWOhio to make my deal after shawn showed me he was a straight shooter on selling cars it might seem of to drive that much for a car when big dealers are around me but u have to trust the salesman the cars are anywhere n I did n hope you will see for yourself the this will be your dealership and sailsman too More

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Great Experience! My husband and I had a great buying experience at O'Daniel Chysler Dodge Jeep Ram. Mark Butler was AWESOME and helped us find the perfect vehicle in My husband and I had a great buying experience at O'Daniel Chysler Dodge Jeep Ram. Mark Butler was AWESOME and helped us find the perfect vehicle in our budget. We love our new Town and Country! Dave Carroll, the Used Sales Manager, was great too. Thanks for getting us taken care of Dave! More

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Incredible to say the least...what a phenomenal experience! Greg...allow me this, I am now and always have been a straight shooter so I will not only tell you when there may be (future tense) a problem but more Greg...allow me this, I am now and always have been a straight shooter so I will not only tell you when there may be (future tense) a problem but moreover I will also let you know when your team goes far and above to make our personal buying experience one of the very best we have "ever" had. I found this vehicle on line and had already made my mind up that we would be driving down to the Fort to take her for a test drive. We spoke to "Tex" whom I have to say is one the most sincere and honest young men I have met in this arena of car sales gurus. Yes sir this young man did his homework and knew every square inch of the vehicle from front to back, spent quality time with us making us feel as though we were already part of the O'Daniel family...what an impressive young man! When I mentioned (wearing one of my g'zillion Notre Dame shirts he immediately introduced me to another phenomenal asset to your team in Dave Carroll. What an awesome guy and for certain we had lots to talk about, both being ND fans and ties to the school beyond just being a fan. Then it was off to see the young lady in F & I and what a sweetheart she was explaining absolutely every detail of our financing and extended warranties which we did take advantage of by the way. Mr. Greg O' Daniel; All in all Greg I can say that you are in very good hands with this team of not only professional people but more than that my wife and I actually feel like were family, seriously! I can't say enough about our experience and I will certainly be one of your biggest supporters with any of my family and friends that may be in need of your services. We are a very close family ourselves and my wife and I are blessed to have five children and seven grand children...so I completely understand and appreciate the term family...thank you for having such a wonderful program, staff and a phenomenal selection to choose from. We are deeply moved by character of your staff and look forward to a long term relationship! More

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Great experience Mark was great at helping me purchase the right car for my family. I would recommend him to anyone that is looking to purchase a car. He was helpful a Mark was great at helping me purchase the right car for my family. I would recommend him to anyone that is looking to purchase a car. He was helpful and never pushy. I have dealt with many salesman that were just pushy and rude, but not Mark if you need a car go see him. Andrea in the office was also so nice and helpful they have great employees at this dealership. Next time I need a car I know where I am going. More

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Great Experience My wife and I were looking for a new Jeep, but were unsure of exactly what model we wanted. I met Jeff while I was looking at the great selection on My wife and I were looking for a new Jeep, but were unsure of exactly what model we wanted. I met Jeff while I was looking at the great selection on the lot and he listened to what we were thinking and we made an appointment for the next day. He was patient while we decided on a model, and was always available for questions or to point out features. He really made us feel like we were in control of our decision, which isn't always the case with all dealers. He walked us through all of our options and communicated with us throughout the process of leasing our new vehicle. Our time with Andrea was equally enjoyable, she got us through the paperwork with ease and was able to answer all of our questions in a way that made us feel comfortable. I want to thank Jeff and Andrea, and also the entire team at O'Daniel for their approach to car sales. It was definitely a great experience, one which we will not forget when it is time to make another vehicle purchase. Thank you!! More

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So much easier than we thought! My fiancé and I were looking for an upgraded and reliable vehicle to use for work and travel. We decided we wanted a Jeep Patriot and scoured the int My fiancé and I were looking for an upgraded and reliable vehicle to use for work and travel. We decided we wanted a Jeep Patriot and scoured the internet for vehicles in the Northeast IN area and even some Ohio dealerships. We looked at several Patriots on lots on Memorial Day, when most dealerships were closed, so we could browse with no pressure. We found several but they either had high mileage and/or a ridiculous price sticker. ODaniel's was the last place we looked and found something we were really interested in that seemed within our price range, We emailed the dealership about the Jeep and even though the dealership was closed for the holiday we got an email back from Shawn that evening stating he could help us with our search. I got a call from Shawn first thing the next morning and we set up an appointment that day after my fiancé and I got off work. We met Shawn and he was very friendly and upbeat. He had the Jeep ready for us to test drive within a few minutes. Upon return to the dealership, we talked for a few minutes and decided to do some financing paperwork. We were a little nervous as our credit isn't perfect but Shawn assured us that the finance team would find the best way to finance the vehicle to work to our advantage. Within a short time Shawn had us meeting with Andrea in the finance department. To make a long story shorter, we got the vehicle financed in both of our names at a good price and a good rate. We drove our new Jeep Patriot home that evening. So we saw the vehicle just the day before, had a convenient meeting time set up for a test drive the very next morning, took the test drive at 4:15pm and were home with the vehicle in our driveway before 8pm. We were so excited and pleased with the experience. The stereotypical nightmare of dealing with used car sales people was the exact opposite of our experience at ODaniel's with Shawn and Andrea. Our friends and family are happy for us and impressed by the deal and service we received. I would recommend the dealership and Shawn to anyone I know looking to purchase a quality used vehicle. Thanks again for everything!!!!! More

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My husband and I were needing a car for my mother. We wanted to check things out before hand so that when she came in to the dealership there would be less decisions to make. John (Everett) was so under wanted to check things out before hand so that when she came in to the dealership there would be less decisions to make. John (Everett) was so understanding and kind. He knew exactly what we needed and delivered. The whole process was made very simple and we are so happy with the car. Mom is comfortable and that's the important thing. Thank you so much everyone for a very pleasant experience, and for guiding us to the right vehicle! More

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The mood hit me recently that it was time for a change, and as I searched for my next car, O'Daniel's kept popping up. As i looked over their used car selection, I saw several great options, along with gre and as I searched for my next car, O'Daniel's kept popping up. As i looked over their used car selection, I saw several great options, along with great prices. The two cars I had narrowed my choice down to were both well under recommended pricing or KBB. And not because they had been in an accident. When I finally made my way over there, Dave worked with me first and answered all my questions and showed me a few of the chargers for sale. He was very nice and knowledgeable. Over the weekend, my parents came in, where they met Mark, who allowed them to test drive the car. When I came back Monday to have my trade appraised, I met with Dave again. And after we ran the numbers with my trade, I decided the first choice wasn't for me. So after some more research, I decided to go for my second choice. This time, Mark worked with me and went with me on my test drive. When we got back, we ran some new numbers and after the financing was in place, I came back the next day and bought my new car. Andrea and Shaylene helped with the paperwork. Both had plenty of knowledge and made the paperwork fly by. (After we fixed some clerical errors haha) I would definitely recommend O'Daniel's to any of my friends or family. Very friendly people and nice, clean facility. Thanks More

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My recent pleasant experience with O'Daniel dealership actually started with an online chat with Adam Sauerland, who provided some initial info via email about leasing as I began my inquiry of dealership actually started with an online chat with Adam Sauerland, who provided some initial info via email about leasing as I began my inquiry of a new Charger. This led to a positive experience with the dealership when purchasing (leasing) a new 2014 Dodge Charger SXT (bright orange with black interior, nav/satelite, sunroof, chrome wheels). The sales professional Elizabeth Conner greeted me at the door and made me feel welcome and inquired if she could help me. She provided helpful information about the features of the new car and rode along for the test drive. I indicated I was interested in understanding lease rates/scenarios. I opted for a 36-month lease on a Charger in the showroom. The staff was prompt in assessing my trade in (Audi), and we came to agreement on a value, which was a relatively smooth discussion, which Elizabeth was instrumental in getting me a slightly better amount than initially offered. She was very efficient in gathering and processing my credit and financial information which was used to qualify me for the lease. Elizabeth introduced me to Bob Karr, Sales Mgr, and to Andrea Laux, Business Mgr. The paper signing process went very well and quick as Andrea was great at walking through the documents and offering additional optional programs to protect the new car, if desired; again, no hard sale, but a friendly approach. The staff promptly drove the car out of the showroom and gave it a last cleanup. I have purchase three vehicles from this dealership over the years (Chevy Astro, Mazda 929, and now this new Dodge Charger), and it has probably been a combination of great service, friendly staff, quality cars at reasonable prices that has kept me coming back. I have also had good service from the service department, including Curt Stauffer and Jenny Flanigan, the service techs. Elizabeth followed up with a courtesy call the next day to see if all was well. This whole team deserves this great review. Thanks Elizabeth! Doug 2/19/14 More

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