Amanda Fitzlaff | Page 2

Great, no hassle experience! Our first exposure with buying our new 4 Runner from this dealer was with Summer (Internet Sales). She found the vehicle that we were looking for at a Our first exposure with buying our new 4 Runner from this dealer was with Summer (Internet Sales). She found the vehicle that we were looking for at a very competitive price. We were hoping to trade-in our 2005 4 Runner but were hesitant to do so because of the low value that is typically given under these circumstances. She assured us, however, that they honor Kelly Blue Book values. When we arrived, we found Summer to be as she was on the phone: very personable and welcoming. She introduced us to Izzy, who took over our purchase. We found him to be just as personable and informed about their products. Both of them spoke very highly about their experience in working for this particular dealer, a very good sign! We loved the vehicle we were purchasing but then had to deal with our trade-in. As promised, they offered what Kelly Blue Book had indicated it's value was and we closed the deal. Everyone, from Summer, Izzy and then Amanda were very welcoming, personable and professional. This was very likely the best experience that we've had in purchasing a new vehicle. As an aside, this dealership is a very warm, comfortable environment. The great cafe, the friendly staff and lounging dog just makes you feel welcome.. We strongly recommend these folks! More

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Very happy with our Tundra! I think sometimes the process of buying a vehicle can be pretty arduous, although I don't think it needs to be this way. Everybody we met with a Coos I think sometimes the process of buying a vehicle can be pretty arduous, although I don't think it needs to be this way. Everybody we met with a Coos Bay Toyota was extremely helpful, and willing to go the extra mile to make sure we got what we needed. This is one of the best experiences I have had in a long time. Great job! More

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My best auto and dealership experience We purchased a new 2016 Highlander in December 2015. Everyone involved in the purchase was very kind, professional and treated us as friends. I can't We purchased a new 2016 Highlander in December 2015. Everyone involved in the purchase was very kind, professional and treated us as friends. I can't thank them enough. We started the purchase process online with Bambi. Conscientious, professional, helpful, and no pressure. She is easy and likable to talk with on the telephone. When we met her and the owner (Lee) in person, it was like we had known them for months. The salesman Izzy was also great, explained everything about the vehicle and walked us through the purchase steps. My next vehicle will also be a Toyota product purchased from Coos Bay Toyota. More

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A pleasant way to buy a car We bought a Sienna through the Costco program and had a very pleasant experience. Sheri shepherded us through the entire process with ease and grace. We bought a Sienna through the Costco program and had a very pleasant experience. Sheri shepherded us through the entire process with ease and grace. Steve finalized the purchase in a straightforward, thorough, and friendly manner. Amanda completed the financial details, and though required to describe the various options for extended service and warranties, she did so without applying any pressure. More

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Fantastic Buying Experience!!!! My Credit Union gave me the names of 3 dealerships they work with and I did a lot of online checking and reading evaluations. Originally, I planned o My Credit Union gave me the names of 3 dealerships they work with and I did a lot of online checking and reading evaluations. Originally, I planned on another SUV, but I'd ridden in a friend's Prius and at least three other friends had one so I chose the lift back since I use a walker at times. Summer was my Sales Representative and was so conscientious in making sure I knew the basics before even leaving the lot. I didn't have a particular color in mind so she brought me one in "Sea Glass Pearl" which is beautiful!!! Lots of compliments on that!. Doesn't show dirt easily, either! She offered me a Prius 3 originally, but I am cautious about too much technology and changed to a Prius 2, which was not a problem for her. There were incentives by Toyota and Rick Brown "crunched" the number to make sure I got the ultimate best deal. Have never before had such a pleasant car buying experience and will recommend Coos Bay Toyota to my friends!! And the reviews of other customers on their experiences was one of the reasons I chose to shop here. More

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Overall Superior Purchase Experience Our purchase experience was best ever with clear information, fair negotiations, support to get the vehicle we wanted located and delivered in a timel Our purchase experience was best ever with clear information, fair negotiations, support to get the vehicle we wanted located and delivered in a timely manner. Dealership offers great follow up in a location that we enjoyed visiting prior to buying - it contributed to our trust of the dealership. Every employee from those at their endearing Laughing Dog food service bar to the vehicle service area and including the comfortable amenities of their waiting area (including the presence of well-behaved dogs and computers for customer use) are trained to make this a full-service dealership that keeps customer satisfaction in mind as a first priority. The greeters at the front door were always ready with a smile, our names once we purchased, and ready to get us in contact with staff we needed to talk with. With TV, comfortable chairs, a fireplace to take off any winter chill, tables and chairs for the eating area and plenty of room make visiting a pleasure. We also get a free car wash any time we wish. We actually stop in just for lunch! More

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Amazing Customer Service! We bought a used Mazda 3 at this dealership and were very impressed with the price. Overall, this dealership had a great deal for us, however, it was We bought a used Mazda 3 at this dealership and were very impressed with the price. Overall, this dealership had a great deal for us, however, it was the customer service that really stood out! Our representative was named Summer and was very friendly and personal and was quick to help us out with anything that we needed. Amanda was also very helpful and clear with the information that she gave. The whole dealership had amazing hospitality and offered water and coffee as well as a free meal for my husband and I. I would highly recommend this dealership, especially to first time buyers like myself! More

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* * * * * If I could give CB TOYOTA five MORE stars... I would! I recently purchased a 2015 RAV Limited from Aaron Nixon who was diligent in helping me find my If I could give CB TOYOTA five MORE stars... I would! I recently purchased a 2015 RAV Limited from Aaron Nixon who was diligent in helping me find my next car, -friendly and easy going. After my husband purchased a used truck from Kelly Milburn a couple months ago, I knew that I had found a dealership that truly stands apart from others. I was greeted at the door like a guest by gracious hosts, invited to eat at the in house café, test drove as many cars as I wanted,- and when it was time to negotiate the price - no pressure or uncomfortable exchanges. I chose the lease option and am still in awe of the great deal I got. It is my pleasure to tell everyone that comments on my new car, "GO SEE 'THE GUYS' AT COOS BAY TOYOTA"! More

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Sales & Service Coos Bay Toyota have an outstanding team of Sales & Service professionals and I will recommend anyone I meet to visit that Dealership if they want a g Coos Bay Toyota have an outstanding team of Sales & Service professionals and I will recommend anyone I meet to visit that Dealership if they want a great deal, unparalleled Service, and people who actually care about your time spent. More

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Great Buying Experience My Husband Robert and I were in desperate need of a vehicle for me as i make 2 trios to Eugene ea month for back and neck appts. my Pontiac Aztek ble My Husband Robert and I were in desperate need of a vehicle for me as i make 2 trios to Eugene ea month for back and neck appts. my Pontiac Aztek blew a head gasket and it was far more to fix it than just trying to find me a car. Coos Bay Toyota Izzy Perez, Jo Franklin & Amanda Fitzlaff and the whole staff made our buying experience Awesome. we are customers for life. I would recommend them to anyone, and if you are just in the mood to window shop they have an awesome coffee cafe that has wonderful food and drink as well as a kid area and a dog park what a wonderful experience. Thank You one and all @ Coos Bay Toyota your friends and customers for life Robert & Lori Nelson More

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