"Exceptional Service Team"
- Craig M
I have been purchasing my vehicles from Scarsview Chysler for over 15 years. I have always serviced my vehicles at Scarsview and the service team of Amal, Alex, Diana and Suresh are exceptional. They are always professional, courteous and caring. They along with the mechanics provide you with an accurate diagnostic allowing to make well informed decisions on the service or repairs needed to keep you on the road.
"Great Service Department Leads to Repeat Sales "
- C. Turner
Since 2008 I have bought four trucks and vans from Scarsview. I have had all the servicing performed at that dealership, and over the years have received excellent and friendly service. One of the basis for my decision on a new vehicle purchase is the quality of the service department. The parts and service group at Scarsview has made that a straightforward decision to stay with Scarsview.
Scarsview Chrysler has been servicing my cars for the last 10 years. The service team has been exceptional during this time. They have never given me a reason to look elsewhere for service. The diagnostic of the repairs are accurate and never a guessing game, the mechanics are always available to explain what has to be done.
I have used Scarsview for my service for over 15 years. Amal, Suresh or Diana all have treated me the same way they would expect to be treated. Never any BS, everything up front, with full professional, honest explanations of service, risks, costs or options. My preferred shop. I even bring my company car here for service.
Always excellent service from Diana. I have been going to this dealership for over 15 years. Bought 4 vehicles here and have not been disappointed once. Sunil Talwar in sales, Amal (service manager) Diana (service advisor) have always been very helpful in every respect.
"Exceptional Service Team"
I live very close to this dealership and initially that is why I brought my first Caravan in there for service. The exceptional Service team of Amal, Alex, Diana and Suresh is what keeps me coming back time and again, and part of the reason why my husband and I keep buying Caravans. ( we are in our third)
They are always very courteous, caring and very professional , both in their actions and their dress. They are very well informed about their products and therefore are able to answer any questions quickly and confidently which helps me make informed decisions.
That slogan "Service with a Smile" perfectly describes this team.
The waiting room also has great popcorn.!
Having dealt with this dealership for many years and purchasing several vehicles over that time, I have always had friendly relationships with SALES DEPT especially Kristen Moolchan. However, recent issues with the SERVICE DEPT left me speechless. Amal Pregasem, Service Manager, ordered parts I didn''t need or want and when I tried to explain my issue, he said he couldn't return the parts, insisted they be paid for anyway and wouldn't listen to a word I had to say. When I asked him to shut up and listen to my side of the issue, he was extremely rude and arrogant. While I will continue to purchase vehicles from here, and while other service advisors such as Diane Miller are friendly and helpful, I will never have any service done by this dealership as long as Amal is the service manager.
I was at the service department for an oil change and tyre rotation. I was greeted with exceptional customer service, they were friendly, courteous, and have full knowledge of my concerns regarding my vehicle, the service was fast , got my vehicle in a clean condition. I would definitely recommend this dealership and continue to service my vehicle at their garage .
- psalm 23
Excellent Service received by the Service Manager and Service team. The car was fixed beyond my expectation, it was ready on time and I was kept informed of what was going on.
"Top notch customer service!!!"
- Peter Frampton
I have been dealing with Scarsview since 2002 and I would not go anywhere else. I have purchased two vehicles here and always have them serviced here as well. The service department is the best I've ever experienced. They are courteous, knowledgeable, and always put the customer first. Amal and his team, Suresh, and Diana, go above and beyond to ensure I understand what needs to be done and sometimes, what does not need to be done. I trust their honesty and integrity and my vehicles always run like a fine tuned watch thanks to the great mechanics there. They all know the meaning of great customer service!! Job well done!!