Alyssa Raby
Alyssa Raby at Robert Brogden Buick GMC
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Alyssa Raby | Page 4

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.7
50 Reviews

Dealership Experience

6 mos

Industry Experience

1 yr, 4 mos

4.7

50 Reviews

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50 Reviews of Alyssa Raby

March 11, 2024

Dealership Rating
Employee Rating

I enjoy using this dealership. They are friendly and fast. I would recommend them to anyone. More

by ROBERTS6875
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2024

Robert Brogden Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Robert Brogden Buick GMC Team

March 08, 2024

Dealership Rating
Employee Rating

Nice waiting space, easy to check in, Alyssa was helpful and quite nice. Enough seats and much room to sit. Very nice to get a text when car is ready, More

by Ft Foxcoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2024

Robert Brogden Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

March 06, 2024

Dealership Rating
Employee Rating

Ryan did great. Alyssa was wonderful. I will be back for my free oil change. More

by sbmcclain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan O'Connor

Mar 07, 2024

Robert Brogden Buick GMC responded

Thank you for this amazing review and shout-outs for both Ryan and Alyssa! We really appreciate your business. Sincerely, The Robert Brogden Buick GMC Team

March 05, 2024

Dealership Rating
Employee Rating

Service Rendered s were understaffed resulting in a rather long delay getting checked in from t an oil change. Once checked in everything went well. More

by JBP111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Everhart, Lee Habiger

Mar 06, 2024

Robert Brogden Buick GMC responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Robert Brogden Buick GMC Team

March 05, 2024

Dealership Rating
Employee Rating

You have succeeded not only in discouraging me from servicing my car again at Brogden, but from buying another car from your dealership. Simply stated, "SVC ADMIN FEE," "SHOP SUPPLIES" (on top of a $1 More

by ljzman
Recommend Dealer
No
Mar 08, 2024

Robert Brogden Buick GMC responded

We appreciate you taking the time to reach out to us. We are currently looking into this matter and will be in touch shortly.

March 04, 2024

Dealership Rating
Employee Rating

Alyssa Raby went above and beyond to help me with repairs. She kept me up to date and fully explained everything. More

by dbowlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2024

Robert Brogden Buick GMC responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Alyssa went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Robert Brogden Buick GMC Team

March 03, 2024

Dealership Rating
Employee Rating

Alyssa Raby went above and beyond to help us with a lung nut issue. The issue started at about 2 pm and by 3:30 pm, due to her persistence, to help fix the issue was corrected. She completed the work herse More

by DIANEKLEMPNAUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2024

Robert Brogden Buick GMC responded

Diane, it’s great to know that Alyssa provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Robert Brogden Buick GMC Team

March 02, 2024

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Employee Rating

Great guys, Awesome manager! Bought two new Trucks from them in the past 3 years. More

by MTROYER1282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2024

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Robert Brogden Buick GMC Team

March 02, 2024

Dealership Rating
Employee Rating

So far so good. This dealership has treated us right. Everyone is friendly and helpful. More

by MICHELLER
Recommend Dealer
Yes

Other Employees Tagged: Lee Habiger

Mar 04, 2024

Robert Brogden Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Michelle. Sincerely, The Robert Brogden Buick GMC Team

February 29, 2024

Dealership Rating
Employee Rating

They must not use protective floor mats in the service area because they left a large oily or greasy footprint on the drivers floor mat. UPDATE - revised rating to 5 star. Brogden service team contact More

by timrandol5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Everhart

Mar 01, 2024

Robert Brogden Buick GMC responded

Tim, thank you for sharing your experience with us and for taking the time to speak with us about your experience! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Robert Brogden Buick GMC Team

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