Started off as a Volvo Technician in 2004. In 2005 I joined the Paul’s Volvo Sales team as a Master Salesperson till August 2019. Joined Smythe Volvo in September 2019. My 14 years of Sales Experience have taught me to listen more to the customers’ needs and then answer these needs directly. As a product of Dale Carnegie training, winning friends & influencing people is a core concept of my Sales process. Understanding my customer’s point of view helps me to answer their vehicle needs/wants effectively.
Read moreDealership Experience
4 yrs, 10 mos
Industry Experience
19 yrs, 3 mos
Languages Spoken
English
210 Reviews
Write a Review210 Reviews of Alon Katende
January 06, 2024
Traveled up from Toms River to purchase my second used car in the last 12 months from Smythe Volvo. Alon was very helpful, Francine got me a great rate and Jean was very knowledgeable and patent when goin car in the last 12 months from Smythe Volvo. Alon was very helpful, Francine got me a great rate and Jean was very knowledgeable and patent when going over the vehicle features. I would recommend Smythe Volvo to anyone looking to purchase a new or used car. More
Other Employees Tagged: Jean Delva , Francine O'Donnell
December 29, 2023
Wonderful experience. Alon and the rest of Smythe Volvo team members treated me so well I actually enjoyed this transaction. Normally I dread car shopping but not this ti Alon and the rest of Smythe Volvo team members treated me so well I actually enjoyed this transaction. Normally I dread car shopping but not this time. The negotiations were fair and open with both sides bantering back and forth. Friendly, light hearted, and overall productive. More
Other Employees Tagged: Val Pereira, Henry Zhu
December 26, 2023
The people at the dealership were very respectful and attentive. My car buying experience with Smythe Volvo was excellent. attentive. My car buying experience with Smythe Volvo was excellent. More
Other Employees Tagged: Tricia LaGrace, Jean Delva
December 11, 2023
Alon is a great salesman and makes the experience very smooth. Jean is also very friendly and helpful in understanding the car. smooth. Jean is also very friendly and helpful in understanding the car. More
Other Employees Tagged: Jean Delva
December 10, 2023
Alec thoroughly walked me through all the features of my new vehicle which for me was a lot since I was upgrading from a 2009 model. He was able to troubleshoot and remedy why I wasn’t able to connect to t new vehicle which for me was a lot since I was upgrading from a 2009 model. He was able to troubleshoot and remedy why I wasn’t able to connect to the app. Alex answered all my questions and as I get comfortable with my vehicle if I have any additional questions I will be reaching out to Alex for help. More
Other Employees Tagged: Alex Piriz , Francine O'Donnell
November 03, 2023
My wife and I had another great experience with Smythe Volvo and specifically with Alon Katende. Alon made the entire process simple and enjoyable. Zero pressure, made us feel completely at ease, and we Volvo and specifically with Alon Katende. Alon made the entire process simple and enjoyable. Zero pressure, made us feel completely at ease, and we got a great deal on our new XC90. Justin McKinney is incredibly knowledgable and has tremendous patience, having spent nearly an hour with us demonstrating all the new features and configuring our car to my wife's liking. Buying a car is usually an unpleasant activity, but Smythe has mastered the art of the customer experience. These are high-integrity people who know their product and are committed to your satisfaction. We couldn't be happier with the car and the experience. Highly recommended! More
October 28, 2023
Alon Katende couldn’t have made our first lease nor our return and new lease (2nd) any easier. Rest of the team equally outstanding. Great customer service!! return and new lease (2nd) any easier. Rest of the team equally outstanding. Great customer service!! More
Other Employees Tagged: Henry Zhu , Don Cheong-A-Shack
October 15, 2023
Alon was extremely helpful, patient and knowledgeable. He was a pleasure to work with and would recommend him if you are looking for a new vehicle. He was a pleasure to work with and would recommend him if you are looking for a new vehicle. More
Other Employees Tagged: Abood Katib , Max Bassi