Alicia Alonso
Alicia Alonso at Route 18 Chrysler Jeep Dodge Ram
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Alicia Alonso

BDC Manager

Route 18 Chrysler Jeep Dodge Ram

400 New Jersey 18
East Brunswick, NJ 08816

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4.2
39 Reviews

Dealership Experience

3 yrs, 8 mos

Industry Experience

15 yrs, 8 mos

4.2

39 Reviews

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39 Reviews of Alicia Alonso

May 07, 2024

Dealership Rating
Employee Rating

Very well run dealership. Made the purchase very easy and I felt very comfortable purchasing my vehicle there. Mike was very nice and informative and helpful More

by JEFFHABLEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sophia Saracino, Mike A.

May 08, 2024

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for your kind words! We're thrilled to hear that you found our dealership well-run and that your vehicle purchase experience was easy and comfortable. It's fantastic to know that Mike provided you with helpful and informative service. If you ever need anything in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

April 21, 2024

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Glenn & all the staff I interacted with were knowledgeable and attentive to my needs. Will definitely go back and refer family and friends. More

by melissa.revel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 21, 2024

Route 18 Chrysler Jeep Dodge Ram responded

Thank you so much for the review! We are very glad to hear that Glenn and our team members made sure you had such a positive experience at our dealership!

April 03, 2024

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Alan was great, he answered all my questions. I came with my kids and everyone was so nice to them More

by anaeliscampos
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Apr 04, 2024

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for sharing your five-star experience! We are thrilled to hear that Alan was so helpful and we appreciate your business.

January 22, 2024

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Power steering pump failed on My 2012 Chrysler 300c, had it towed to a licensed Chrysler dealer (noted dealership). Received call for pick-up after repair. I never left lot when I noticed a whining sound wa More

by dinolocacio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Lardieri, Jeffrey Henry , Michael Nabinger

Jan 23, 2024

Route 18 Chrysler Jeep Dodge Ram responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at 732-314-7397 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

November 01, 2023

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I have bought 3 Jeeps from this dealership I have nothing but a great experience with sales and service More

by Thea Davison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sophia Saracino, Chris Lardieri, Mike A., Kevin Mullan , Javier Columbie, Christopher Toth

Nov 01, 2023

Route 18 Chrysler Jeep Dodge Ram responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

October 17, 2023

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Alway great dealing at Rt 18 glean and all the rest always make it happen More

by doknokr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 17, 2023

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

September 26, 2023

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Employee Rating

Who drives almost 4 hours to get a car anymore? ? We DID!!! It was well worth the drive, and we would drive it again to get a vehicle when we eventually decide to trade in my Ram. Thank you Alys More

by tkoper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Zarillo, Bryt Gandarinho

Sep 27, 2023

Route 18 Chrysler Jeep Dodge Ram responded

We truly appreciate your enthusiasm and dedication in making the long journey to our dealership! We're delighted to hear that the drive was worthwhile and that you had an outstanding experience with our team, including Alyssa Brown, Bryt Gandarinho, and David Zarillo. Thank you for choosing us, and safe travels until we see you next!

March 27, 2023

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Employee Rating

Worst experience I have ever had at a dealer . From lack of communication to straight lies. And even the service manger telling me No survey is better then a bad one. More

by Metsrule327@gmail.com
Recommend Dealer
No

Other Employees Tagged: Chris Lardieri, Jeffrey Henry, Riverside Partners , Kevin Mullan, Jorge Perez , Michael Nabinger, Christopher Toth

Mar 27, 2023

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for reaching out, I apologize about your experience. At a moment of your convenience, please give me a call to discuss this further. Christopher Lardieri Service and Parts Director Route 18 CDJR 732-387-2601

February 21, 2023

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Employee Rating

Alyssa, Jay/Jason, Aaron and Javier provided a world class experience that met and exceeded all my expectations. The entire Team provided an extremely professional experience while making you feel like More

by Jay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Brown, Jason Lomelino , Javier Columbie

Feb 21, 2023

Route 18 Chrysler Jeep Dodge Ram responded

It's really great to hear that our team members made sure you had a world class experience and they really exceeded your expectations. Thanks for sharing your kind remarks for Alyssa, Jay/Jason, Aaron and Javier!

December 16, 2022

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Employee Rating

Great customer service experience, excellent pricing, and we love our new car, completely satisfied, highly recommended. Javier, Alan, Kelly, Sophia, and Alyssa were particularly exceptional. More

by Gwramage
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sophia Saracino , Javier Columbie, Alan and Kelly in sales were really great

Dec 16, 2022

Route 18 Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to share your experience!

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