Alfredo (Al) Bustamante
Alfredo (Al) Bustamante at Germain Honda of Surprise

Alfredo (Al) Bustamante

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
219 Reviews

Languages Spoken

Spanish Spanish

4.9

219 Reviews

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219 Reviews of Alfredo (Al) Bustamante

April 02, 2026

Dealership Rating
Employee Rating

I've been coming to Germain Honda since they opened. I purchased my Crv from them in 2016 and only go to them for service. Alfredo is awesome every time I go. More

by marbrown83
Service Price Transparency
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Recommend Dealer
Yes

April 01, 2026

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Thank you to Al for his professional and dedicated support in the service of my vehicle. Great job!! More

by moss.bob04
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Recommend Dealer
Yes

Other Employees Tagged: David McKee

Apr 02, 2026

Germain Honda of Surprise responded

Al takes great pride in ensuring the overall satisfaction of our guests. Thank you for sharing and for choosing Germain. Best Regards, Sassha Motz General Manager

April 01, 2026

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It was nice and cool also loved the service and it was easy to understand More

by sergiogutierrez11714
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Recommend Dealer
Yes
Apr 02, 2026

Germain Honda of Surprise responded

We thank you for your business and appreciate you sharing your positive guest experience. Best Regards, Sassha Motz General Manager

March 30, 2026

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Thanks for the great job. Everything looks to be working great. Thank Alfredo for all your help. More

by ctgoodyear3
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Recommend Dealer
Yes
Mar 31, 2026

Germain Honda of Surprise responded

We are happy you enjoyed a 5-star service experience with Alfredo. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

March 30, 2026

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The service at Germaine for my Honda was great. The staff was prompt with their greetings and promptly had my vehicle in the service bay. The maintenance work and the recall service were completed More

by rsnewby
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Recommend Dealer
Yes
Mar 30, 2026

Germain Honda of Surprise responded

Thank you for your kind feedback! We’re glad to hear your service visit was prompt and completed ahead of schedule. It’s great to know Alfredo went above and beyond to assist you—your recommendation means a lot to us! Best Regards, Sassha Motz General Manager

March 28, 2026

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Service was performed quickly an in less time than stated. Very happy with the outcome. More

by parrish1217
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Recommend Dealer
Yes
Mar 30, 2026

Germain Honda of Surprise responded

We appreciate your business and thank you for sharing your positive and efficient service experience with our team. Best Regards, Sassha Motz General Manager

March 26, 2026

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Advisor was patient, kind, and knowledgeable…He didn’t try to force me into buying unnecessary maintenance… More

by mslinda51
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Recommend Dealer
Yes
Mar 27, 2026

Germain Honda of Surprise responded

Our team prides itself on providing a quality, pressure-free experience for our valued guests. Please let us know if you need anything further. Safe travels until next time. Best Regards, Sassha Motz General Manager

March 26, 2026

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Germain has a friendly and efficient service team. It was my first visit to the service center in my 2026 HRV! More

by Robertamcmurry
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robert Solis

Mar 27, 2026

Germain Honda of Surprise responded

Thank you for trusting our team with your automotive service needs. Your overall satisfaction is our priority. Best Regards, Sassha Motz General Manager

March 26, 2026

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My air conditioning suddenly stopped working. I immediately drove in to talk to Al as this was an emergency for me with high outside temps near or above 100 degrees. Without an appointment, he o More

by kbrudvik
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Recommend Dealer
Yes
Mar 27, 2026

Germain Honda of Surprise responded

With the high temps, we know it's important to have a working A/C. We are happy our team was able to assist with your unexpected concern and get you back on the road the next morning in a cool and comfortable car. Thank you for sharing your experience. Best Regards, Sassha Motz General Manager

March 24, 2026

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I wasn’t personally there but my dad brought my pilot in and said it’s the nicest honda dealer he’s ever been in and the staff was extremely friendly and helpful More

by Ssieleni
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Recommend Dealer
Yes
Mar 24, 2026

Germain Honda of Surprise responded

We thank you for trusting our team with your automotive needs and for leaving us this positive feedback. Best Regards, Sassha Motz General Manager

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