Alex Leyva | Page 3

Has a lot of amenities on location as well as in nearby areas close to the dealership. areas close to the dealership. More

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Alex was very helpful and very friendly to me. He answer all my questions. I hope he will be the one will help me again in the future. I also will refer all my friends and families to ask for Alex He answer all my questions. I hope he will be the one will help me again in the future. I also will refer all my friends and families to ask for Alex when they bring in for service. More

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I love going to El Monte Toyota. We purchased our cars there with Paul Leung and have been taking them for maintenance ever since. Alex has taken care of checking us in for our car m We purchased our cars there with Paul Leung and have been taking them for maintenance ever since. Alex has taken care of checking us in for our car maintenance appointments and he always goes above and beyond to assist us. Thank you! More

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Service advisor kept me informed on the progress of the service being performed and also updates me service being performed and also updates me More

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Great team, great help Alex Leyva help me with my 2018 toyota 4runner. They fix the problem, and I was very happy with my truck. He make me feel comfortable, just being there. Thanks toyota 4runner. They fix the problem, and I was very happy with my truck. He make me feel comfortable, just being there. Thanks More

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Quick appt. , quick arrival service, serviced good, friendly overall, nice atmosphere, would return for maintenance , quick arrival service, serviced good, friendly overall, nice atmosphere, would return for maintenance More

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I got the reliable service for my car that I've come to know at Longo Toyota. know at Longo Toyota. More

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It’s a good customer service. All employees are nice. Thank to the service team members All employees are nice. Thank to the service team members More

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Busy. Asst managers in service are not as customer service friendly or understand the problem fully and are so busy they forgot to call me if the part w Asst managers in service are not as customer service friendly or understand the problem fully and are so busy they forgot to call me if the part was in. The supervisors Matthew and Robert are more reasonable and know Toyotas well and make sense. The others like Jesus were frustrating to me. The wait is very long even with an appointment they said I had to wait because others were in front of me so I was angry they gave me an appointment when others were all booked in front of me. It took me 3 days to get keys done so it very frustrating. But overall Longo is the best dealer I have dealt with as upper management tries hard to make a wrong right. Other Toyota dealers have broken things during service but Longo service is honest and not nefarious. I drive over 60 miles to and fro for service. I am spoiled at Longo Lexus with my LX so Longo Toyota is not as great as Longo Lexus but it is not the fault of the people as Lexus is more expensive than Toyota for the same service. More

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Everyone was courteous and work was done timely. Didn’t pressure me for additional work. Didn’t pressure me for additional work. More

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