Alex Clothier | Page 5

Alex has been my service advisor for years. He always makes drop off and pick up so easy. He’s a very nice person to deal with. He always makes drop off and pick up so easy. He’s a very nice person to deal with. More

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Alex Clothier is always a pleasure to deal with. He's prompt, kind, friendly, and always professional! He treats me like family every time I interact with him! When getting my services done he ensur He's prompt, kind, friendly, and always professional! He treats me like family every time I interact with him! When getting my services done he ensures it's as easy and seamless as possible! More

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First time ever in a Mercedes’ service center. Alex was very nice. My time spent at the center went efficiently. Thank you Alex. All the best. Alex was very nice. My time spent at the center went efficiently. Thank you Alex. All the best. More

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Great customer service. Very attentive, helpful and caring. Always willing to assist, and Very personable. I'm very appreciative for his assistance and all that he does f Very attentive, helpful and caring. Always willing to assist, and Very personable. I'm very appreciative for his assistance and all that he does for his customers. More

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Alex has been my professional service rep for 3 years and 73,000 miles on my 2020 Mercedes GLB250 and I don't want anyone else! After working my midnight shift, Alex got me in and out of the service center i 73,000 miles on my 2020 Mercedes GLB250 and I don't want anyone else! After working my midnight shift, Alex got me in and out of the service center in 5 minutes and he put me in a brand new Mercedes GLC loaner. I beat other customers who were sitting there before me, he knew I was tired! When I picked my car up in the afternoon, I had 4 brand new Continental Tires, new rear brake pads, disc, and rotors, and the oil change was done. It felt like I had a brand new car! I really hope the Mercedes Service center takes care of Alex like he takes care of me! More

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The service department is excellent. Work needed on my car is explained well and completed I’m a timely manner. Work needed on my car is explained well and completed I’m a timely manner. More

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I can take my vehicle to any Mercedes Benz dealership for my service. I choose Mercedes Benz of Annapolis because of Alex. He is always professional and courteous. Alex always thanks me for my business and k my service. I choose Mercedes Benz of Annapolis because of Alex. He is always professional and courteous. Alex always thanks me for my business and keeps me in the know about what is needed for my vehicle. I will continue to bring my business to MB of Annapolis thanks to Alex. More

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Alex has been my service adviser for a long time and I rely on his knowledge and expertise whenever I have questions about my E300. Alex is the best! In addition, the Service Department is excellent! rely on his knowledge and expertise whenever I have questions about my E300. Alex is the best! In addition, the Service Department is excellent! More

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Alex is always helpful on any repairs in my car he is awesome great customer service awesome great customer service More

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If you want premier consumer service excellence, please visit Mr. Alex Clothier at Mercedes Benz of Annapolis (MBA). Mr. Clothier easily and naturally provides full engagement, full attention to your needs visit Mr. Alex Clothier at Mercedes Benz of Annapolis (MBA). Mr. Clothier easily and naturally provides full engagement, full attention to your needs. Nobody enjoys having their car serviced, but he makes the process bearable and easy. His integrity manifests itself as being paramount to his character. He exercises extreme patience and makes you feel as if you are a top tier customer, which is paramount to an OCD customer like me. No false promises, as Alex is a man of his word and he fixes what other dealerships get wrong. Long story, I won’t go there. :) Alex understands that it's about building relationships; not just servicing cars. MBA maintains their great standing in the industry with having Mr. Alex Clothier in their organization. If you want a seasoned professional who always answers the call and sets the tone, the epitome, for what a Service Advisor should be. Alex Clothier… and you will not go wrong! Cheers! More

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