Alex Clothier | Page 45
Service Advisor
Mercedes-Benz of Annapolis
1920 Forest Dr.
Annapolis, MD 21401
489 Reviews
Write a Review489 Reviews of Alex Clothier
May 03, 2018
Alex always goes above and beyond with superior customer ser Alex personifys how customer service is at its absolute best. I always have superior service when i deal with him. He is very professional and knowled Alex personifys how customer service is at its absolute best. I always have superior service when i deal with him. He is very professional and knowledgable and always goes the extra mile for his customer. He is a diamond in your organization. More
May 03, 2018
Excellent one on one customer service. I love this place Alex Clothier is my advisor and has been since I own my e500. He gives me excellent one on one customer service. He exhaust all options whenever there Alex Clothier is my advisor and has been since I own my e500. He gives me excellent one on one customer service. He exhaust all options whenever there are issues with my car as well as give me information and the history behind my model Benz. Alex treats me like family and I really do appreciate it. It is hard to find Excellent and Quality work in today’s society. It’s been a blessing to have come across Alex Clothier as my advisor, especially being first time Benz owner. Mercedes-Benz of Annapolis you have Exceptional Outstanding Service Advisor. Thanks Alex. May God continue to bless you. More
May 01, 2018
Seamless! Fantastic and consistent experience every time. Alex makes it so easy to drop off and pick up my car for service. He is thorough and his follow throu Fantastic and consistent experience every time. Alex makes it so easy to drop off and pick up my car for service. He is thorough and his follow through is what I look for in service. More
April 15, 2018
Service As Exceptional As The Vehicle You Drive That's what it claims on the Mercedes Benz website and that is exactly how Alex Clothier made me feel! Alex and the team at the Annapolis Mercedes Ben That's what it claims on the Mercedes Benz website and that is exactly how Alex Clothier made me feel! Alex and the team at the Annapolis Mercedes Benz Service Center offer truly exceptional and thorough service. My COMAND system died one morning as I started my car to leave for work. I drove my car straight to the Annapolis Mercedes Benz service center and met with Alex. He immediately took my car back for service and offered to put me in the loaner car of my choice so I wouldn't be inconvenienced. It took about two weeks to complete the repairs on my car due to the need to order parts. During this time, Alex kept in touch with me daily to provide me with status updates. Unfortunately, my car service was due to be completed when I was out of town. I offered to return the loaner and take a cab to the airport and back. But Alex told me no problem, just leave the loaner at the airport and return it when you get back. I really enjoy working with Alex and I wouldn't take my car anywhere else for service. More
April 12, 2018
Service on my Mercedes The customer service at Mercedes-Benz is unmatched. Alex Clothier Is my service technician. He is always professional, kind, helpful, and thoughtful. The customer service at Mercedes-Benz is unmatched. Alex Clothier Is my service technician. He is always professional, kind, helpful, and thoughtful. They always make the experience pleasant. More
April 11, 2018
Alex provides great customer service! Alex provides exceptional customer care. He very personable and friendly upon your arrival for vehicle service - always trying to meet the needs of t Alex provides exceptional customer care. He very personable and friendly upon your arrival for vehicle service - always trying to meet the needs of the customer. I have truly appreciated his kind spirit and knowledge when it comes to my vehicle care. Annapolis Mercedes is lucky to have an employee with such attention to detail and customer care! Alex thanks for all of your assistance! ABR More
April 11, 2018
Call Alex Clothier at (443.875.0326) for your service needs! I have owned several Mercedes vehicles and have been to several different Mercedes dealerships. Alex Clothier in service takes care of you and your ve I have owned several Mercedes vehicles and have been to several different Mercedes dealerships. Alex Clothier in service takes care of you and your vehicle! I highly recommend him and this dealership! Thank you Alex!! Mercedes is lucky to have you represent them!! More
April 11, 2018
Alex is Awesome!!! I just picked up my car, and once again my service experience with Alex was excellent! Alex is always pleasant, very knowledgeable and anticipates m I just picked up my car, and once again my service experience with Alex was excellent! Alex is always pleasant, very knowledgeable and anticipates my questions before I even ask them. He consistently provides clear explanations of service needs, appropriately sets expectations for completion of work and is very prompt with his communication. He also asked how my boys were doing - definitely a pleasant surprise! My thanks to Alex for always delivering a great service experience. More
April 04, 2018
5 star Alex Clothier is one of my favorite service advisers. He is very personable, considerate and trustworthy. Whatever you bring to his attention will Alex Clothier is one of my favorite service advisers. He is very personable, considerate and trustworthy. Whatever you bring to his attention will be addtessed and resolved in a timely manner. He also has a great rapport with his co-workers. More
April 04, 2018
Excellent Alex is always extremely helpful, courteous and knowledgeable. Hard to imagine a friendlier guy. Always gets gets the job done, slam bam, while takin Alex is always extremely helpful, courteous and knowledgeable. Hard to imagine a friendlier guy. Always gets gets the job done, slam bam, while taking time to answer questions and make you feel at home. He turns my car service into a positive experience instead of a chore. Highly and strongly recommend. More
Dealership Inventory (242 Vehicles)

