Aldo Orea
Aldo Orea at Garden Grove Kia
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Aldo Orea | Page 2

Sales & Leasing

Garden Grove Kia

13731 Harbor Blvd
Garden Grove, CA 92843

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4.8
135 Reviews
4.8

135 Reviews

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135 Reviews of Aldo Orea

March 06, 2024

Dealership Rating
Employee Rating

No pressure buying. Great staff. Test drive and knowledge of the vehicle in stock. Sales employee nice. More

by LUCYSTRONG58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2024

Garden Grove Kia responded

Lucy, it's great to know you had a pressure-free and knowledgeable experience with our team at Garden Grove Kia. Thanks for the positive feedback!

March 06, 2024

Dealership Rating
Employee Rating

Andrea was really nice and helpful. I came here just because of how easy she made everything. I was in and out within the hour. Everything was as promised!!! More

by MRBARRERA01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrea Biggers

Mar 06, 2024

Garden Grove Kia responded

We're delighted to know that Andrea was able to make your experience at Garden Grove Kia so smooth and efficient. We appreciate the positive feedback and thank you for trusting us with your business!

February 21, 2024

Dealership Rating
Employee Rating

Great service they worked with me and made the whole transaction friendly and easy. I highly recommend this dealer. More

by fkarawia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 21, 2024

Garden Grove Kia responded

We're so glad to know that you had a friendly and easy transaction with us at Garden Grove Kia! Your recommendation means the world to our team. Safe travels in your new ride!

February 21, 2024

Dealership Rating
Employee Rating

Excellent experience throughout the purchase. Made me feel very comfortable wih no pressure at all. Nawja and Aldo are an amazing team, highly recommend them if you want your new car purchase to More

by juanrubio76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Najwa

Feb 21, 2024

Garden Grove Kia responded

Juan, we're glad to know that Nawja and Aldo made your car buying experience at Garden Grove Kia a comfortable one. Thanks for the recommendation! Enjoy your new ride!

February 01, 2024

Dealership Rating
Employee Rating

Good customer service friendly environment good hospitality safe clean facilities l would recommend this location for all Kia dealers and more More

by mamandonado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2024

Garden Grove Kia responded

We appreciate your positive feedback and recommendation! It's great to know you enjoyed our customer service, friendly environment, and clean facilities at Garden Grove Kia. Thanks for choosing us!

January 31, 2024

Dealership Rating
Employee Rating

From starting to end no words to describe I had a great experience with the purchase of my son’s car . Thank you Kia More

by PUMPEDVISH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrea Biggers , Finance guy

Jan 31, 2024

Garden Grove Kia responded

We're delighted to know you had a great experience with the Garden Grove Kia Team! Thank you for trusting us with the purchase of your son's car - here's to safe miles ahead!

January 30, 2024

Dealership Rating
Employee Rating

Day have good attention to the people, an day help you with the care you want. More

by CUTESOLISM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 30, 2024

Garden Grove Kia responded

We're thrilled our team has demonstrated our commitment to customer service at Garden Grove Kia! Thank you for the 5-star review!

January 26, 2024

Dealership Rating
Employee Rating

It seemed every time I took my vehicle in new scratches were added by the driver and passenger doors. I had both my plastic wheel well liners cracked from someone backing my vehicle into something without More

by 333matthewmartinez
Workmanship
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chad Clarke

Jan 29, 2024

Garden Grove Kia responded

I'm really sorry to hear about your service experiences. It's our priority to ensure that every vehicle is handled with the utmost care, and it sounds like we've fallen short in this case. We'd appreciate the opportunity to discuss this further so we can make things right for you. Please reach out at your earliest convenience. Thank you, Craig Atchison - Service Manager - 714-823-4949

January 23, 2024

Dealership Rating
Employee Rating

I’m not happy with the fact that they did not fix the back up camera the door, and then dinging in the dash before they even tried to sell it. And then, when I bought it, the salesman told me that those More

by LASSIE2233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chad Clarke

Jan 29, 2024

Garden Grove Kia responded

We're sorry to hear about your service experience. It's important that our customers feel they can trust us and have all work completed during their visit, and we apologize if this wasn't the case. We'd like to discuss this further with you and see how we might be able to rectify the situation regarding these issues with your vehicle. Please reach out at a time convenient for you so we can earn back your trust. Thank you, Craig Atchison - Service Manager - 714-823-4949

January 23, 2024

Dealership Rating
Employee Rating

very good service and excellent help, they provide the necessary help to be able to provide you with a better service, in addition to advising you in the best possible way More

by David Valle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 23, 2024

Garden Grove Kia responded

David, we're glad to know you found our service at Garden Grove Kia helpful. Our team is always here to provide the best advice possible! Thanks for your review.

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