Albert Lopez
Albert Lopez at Longo Toyota
Refer Me

Albert Lopez | Page 4

Service Consultant

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

Contact Me
4.8
43 Reviews

Enjoy watching movies with my wife, photography and reading comic books.

Dealership Experience

18 yrs, 4 mos

Industry Experience

18 yrs, 4 mos

Specialties & Trainings

Toyota Certified

4.8

43 Reviews

Write a Review

43 Reviews of Albert Lopez

November 05, 2021

Dealership Rating
Employee Rating

I had an appointment today and Longo expedited it for me so I made it to the appointment on time. Lounge was great, with starbucks and subway, and Wi-Fi. More

by Mi534
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 08, 2021

Longo Toyota responded

Thank you for entrusting the team @ Longo Toyota with your auto care needs.

October 27, 2021

Dealership Rating
Employee Rating

personnel no complaint,excellent.except the technician personnel no complaint,excellent. except the technician working on the air bag recall put some small scratch on the dashboard,too small to complain b More

by mt0805
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Oct 27, 2021

Longo Toyota responded

We wanted to acknowledge your posting on DealerRater and apologize for your less-than-satisfactory experience. Because of the anonymity of DealerRater, we don't have any way to contact you or research your visit thoroughly. We welcome the opportunity to discuss this matter further with you and at your earliest convenience. Please feel free to contact Matthew Menendez, Service Manager at: D: 626.652.3614 E: matthew.menendez@longotoyota.com We look forward to hearing back from you

September 04, 2021

Dealership Rating
Employee Rating

I’ve been with Longo for many years. The service department is doing good & excellent works on my car. They are friendly & courteous to customers. More

by L/OH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 07, 2021

Longo Toyota responded

We're honored to serve you for so many years. Please be safe and thank you again, for being the most important part of our business - Team Longo

August 24, 2021

Dealership Rating
Employee Rating

Best dealership by far. I have purchased 9 cars here and am very satisfied with all of their services and personnel, especially Kayla Santos, Cassey Casteneda, and all the service department, including all More

by tzimmer1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 25, 2021

Longo Toyota responded

What a great way to begin our day @ Longo Toyota | Lexus - THANK YOU for entrusting the team to handle all your car care needs. Make it a great day and THANK YOU, again for being the most important part of our business. Team Longo

Aug 25, 2021

tzimmer1234 responded

It is always a pleasure to visit Longo Toyota.

August 09, 2021

Dealership Rating
Employee Rating

For this visit Albert was helping me out. He was very patient with me. And he provided one of the best customer service experiences I’ve had anywhere. I’m not very trusty with vehicles. I’ve had a long h More

by romanempire12002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 10, 2021

Longo Toyota responded

Thank you for entrusting the team @ Longo Toyota with your servicing needs and delighted to read of the caring attention provided by Albert. Have a great rest of the week, and hurry back - Team Longo

June 09, 2021

Dealership Rating
Employee Rating

Vehicle was serviced at a timely mannerService rep was Vehicle was serviced at a timely manner Service rep was very helpful. Very detailed with explaining what was required. Didn’t miss any of my concerns More

by Yvette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 10, 2021

Longo Toyota responded

Yvette Thank You for the shout out on DealerRater. We are delighted you had a great experience with everyone here at Longo. Enjoy your day and have a great weekend!

June 06, 2021

Dealership Rating
Employee Rating

Had a great experience and satisfied with the service provided. Would highly recommend the dealer ship to friends and family in the future. Job well done. More

by shaminshah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 07, 2021

Longo Toyota responded

Thank you for entrusting the service team @ Longo Toyota to handle your car care needs. Make it a great day and hurry back

March 19, 2021

Dealership Rating
Employee Rating

Longo is the best dealer I ever have known - providing excellent, reliable customer service. Albert Lopez is a knowledgeable, friendly advisor anyone can rely on. More

by Breehong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 19, 2021

Longo Toyota responded

What a great way to begin our weekend @ Longo Toyota - THANK YOU so much for this kind review on DealerRater. Team Longo

February 19, 2021

Dealership Rating
Employee Rating

Always reliable and great service. The wait time was way too long and not what I was told over the phone but Overall great job More

by 5casas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 19, 2021

Longo Toyota responded

Happy Friday and thank you for the shout out on DealerRater. Have a safe weekend and we will see you back at Longo Toyota in another 5K or 6M - Take care!.

February 18, 2021

Dealership Rating
Employee Rating

I am a lifelong Toyota owner and I always service my vehicle at Longo Toyota even though I live an hour away from the dealership. They provide excellent service and are some of the friendliest employees More

by brettduffy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 18, 2021

Longo Toyota responded

Good Afternoon and boy does Longo LOVE having guests that are "Lifelong Toyota Owners" We know you must pass a handful of dealership on the way to Longo and honored, you take that drive to come and see us - that's amazing, honestly THANK YOU! Please stay safe and hurry back - Kary Loefler - Guest Relations Director

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