Dealership Experience
10 yrs, 1 mo
Industry Experience
10 yrs, 1 mo
Languages Spoken
English
130 Reviews
Write a Review130 Reviews of Albert Collins
May 05, 2024
I've bought two cars from Klaben Ford 13 years apart. Both times I've fealt like I received a fair deal and was treated well at the dealership. The latest experience was with a difficult emissions Both times I've fealt like I received a fair deal and was treated well at the dealership. The latest experience was with a difficult emissions issue that took several visits to resolve. They kept after it until it was resolved. My only complaint is with how long it took to get the service scheduled. The issue was a minor one, and I hope if there is a major issue that it could be addressed faster. To be fair, in this case the car was drivable and didn't cause major issues. More
Other Employees Tagged: John Renier, Scott Burk
April 19, 2024
I had a list of concerns and issues All issues and concerns were addressed They called me and told me how each issue was delt with They explained how I was billed and discounts etc The prrson who p concerns were addressed They called me and told me how each issue was delt with They explained how I was billed and discounts etc The prrson who picked up the car was also very helpful More
April 11, 2024
Very nice experience, everyone was great. Did not have to wait long and it was fairly busy. Did not have to wait long and it was fairly busy. More
Other Employees Tagged: Scott Burk
March 11, 2024
The men in the service department Scott,Jeff and Bill are the best they are why I own a Ford. the best they are why I own a Ford. More
Other Employees Tagged: Jeff Johnson, John Renier, Scott Burk, Bill Basista, Niall McGee , M. Jason Craft
March 09, 2024
Mike is super professional! He’s well educated about all the cars on the lot. Extremely respectful and reliable. 10 out of 10! I recommend anyone looking to buy a car from Klabe He’s well educated about all the cars on the lot. Extremely respectful and reliable. 10 out of 10! I recommend anyone looking to buy a car from Klaben Ford to go talk to mike. He’s simply the best! More
Other Employees Tagged: Mike Urbania, John Renier, Scott Burk, Nick Papantonakis, Michael Klaben Jr, Niall McGee
February 16, 2024
My service was great and the service person was very professional and respectful!. Also was done quickly! professional and respectful!. Also was done quickly! More
Other Employees Tagged: Jeff Johnson, John Renier, Scott Burk, Niall McGee , M. Jason Craft
February 12, 2024
We really like the convenience and value of the remote service option. The service technicians came right to our house to preform the needed repairs. The technicians were professional and courteous. Thank service option. The service technicians came right to our house to preform the needed repairs. The technicians were professional and courteous. Thanks again for making this a pleasant service experience. More
Other Employees Tagged: Jim Valesky, Jeff Johnson, John Renier, Scott Burk, Michael Klaben, Bill Basista, Niall McGee , M. Jason Craft
December 06, 2023
always friendly and very helpful. explain what is wrong and let me knkw how it can be fixed. explain what is wrong and let me knkw how it can be fixed. More
Other Employees Tagged: Stacey Dennis, Jeff Johnson, Jeff Mundell, John Renier, Scott Burk, Michael Munno, Niall McGee , M. Jason Craft
October 24, 2023
Everyone was so polite and quick. The wait was not long I will always come back The wait was not long I will always come back More
Other Employees Tagged: Scott Burk
October 17, 2023
Recall service for catalytic converter went well. Good communication, great explainations and service. Finally completed Good communication, great explainations and service. Finally completed More
Other Employees Tagged: John Renier, Nick Papantonakis, Niall McGee , Michael Urbana