Hello, My name is Alan (Superman) Richardson. My background includes 20+ years of Executive Management, and Customer Service is my Passion. I have always been successful by living by this one rule “Take care of the customer” I got into the car business in November 2015 and I closed 2016 as one of the top performers here with Toyota of Cool Springs. My goal is to provide you with 100% Customer satisfaction while building a loyal client base for myself. Please reach out to me directly for all your needs, whether it's purchasing a new or used vehicle, trading in your current vehicle, getting an appraisal, vehicle maintenance, vehicle details, rentals and collision work. I don’t just sell cars, I provide a service for my clients. I would love take you on as one of my clients & be your one-stop-shop for all your vehicle needs! My end goal is to be your Superman of the car biz!
Read moreDealership Experience
8 yrs, 9 mos
Industry Experience
8 yrs, 10 mos
Specialties & Trainings
Challenge Credit Specialist
Used Vehicle Specialist
Leasing specialist
New Car specialist
Customer Service Specialist
View more specialties & trainingsEmployee Video
174 Reviews
Write a Review174 Reviews of Alan Richardson
May 07, 2024
Alan "Superman" Richardson was great to work with on my recent purchase of a Grand Highlander. He was really responsive to my many requests and helped me to find the perfect car for me. He helped me to get recent purchase of a Grand Highlander. He was really responsive to my many requests and helped me to find the perfect car for me. He helped me to get it built out and kept me in the loop on the process. He also worked to help us be able to get in and out on the day we actually bought it since he knew we would be ready to get the car home! I will definitely reach out to him the next time I need a car! More
May 07, 2024
Alan was absolutely amazing in helping me find a vehicle that best suited me! He also was super helpful in finding the best rate and deal for me. Will definitely be coming back and using Alan for any future that best suited me! He also was super helpful in finding the best rate and deal for me. Will definitely be coming back and using Alan for any future vehicle purchases! More
Other Employees Tagged: Ashley Calderon - Finance (5 stars!!)
April 07, 2024
My experience at Toyota of Cool Springs was a joy. Alan Richardson was thoughtful, responsive, helpful, warm, and energetic. I have appreciated this dealership since I purchased my 2012 Prius that my Alan Richardson was thoughtful, responsive, helpful, warm, and energetic. I have appreciated this dealership since I purchased my 2012 Prius that my husband and I have loved driving ever since. I look forward to many more years driving my Venza! More
April 01, 2024
The service from Alan Richardson and Johnny in Finance was great! Covered everything I needed to know and were not only flexible but got me in and out as quickly as possible. was great! Covered everything I needed to know and were not only flexible but got me in and out as quickly as possible. More
March 08, 2024
Toyota of Cool Springs makes the car buying experience comfortable, stress free and well informed. I didn’t feel pressured and they made me feel at home. I’d suggest this location to anyone looking to buy comfortable, stress free and well informed. I didn’t feel pressured and they made me feel at home. I’d suggest this location to anyone looking to buy a new or used vehicle! More
February 27, 2024
Smooth and easy process through the entire process. They had good communication and weren’t too pushy. It’s nice when someone listens to what you actually want rather than pushing something that doesn’ They had good communication and weren’t too pushy. It’s nice when someone listens to what you actually want rather than pushing something that doesn’t work for you. More
Other Employees Tagged: Yuri Crawford , Roger Garcia