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Alan Caldwell
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Alan Caldwell
Service Advisor
Hendrick Chrysler Dodge Jeep RAM
1626 Montgomery Hwy
Birmingham, AL 35216
105 Reviews
Dealership Experience
8 yrs, 5 mos
105 Reviews
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105 Reviews of Alan Caldwell
Helpful 
April 02, 2024
We found ourselves stranded 200 miles into our 1000 mile trip home on the Saturday morning of Easter weekend. We were pulling a 38’ 5th wheel and our diesel needed service. Hendrick was our closest option trip home on the Saturday morning of Easter weekend. We were pulling a 38’ 5th wheel and our diesel needed service. Hendrick was our closest option and they moved us to the front of the line to get us back on the road home to Michigan as soon as possible. Jack Helvinand Alan Caldwell were top notch and we couldn’t have asked for better service. Thank you so very much!! More
by Paul.beauchamp
Other Employees Tagged: Jack Helvin
April 01, 2024
We found ourselves stranded 200 miles into our 1000 mile trip home on the Saturday morning of Easter weekend. We were pulling a 38’ 5th wheel and our diesel needed service. Hendrick was our closest option trip home on the Saturday morning of Easter weekend. We were pulling a 38’ 5th wheel and our diesel needed service. Hendrick was our closest option and they moved us to the front of the line to get us back on the road home to Michigan as soon as possible. Jack Helvin and Alan Caldwell were top notch and we couldn’t have asked for better service. Thank you so very much!! More
by stacy.drenth
Other Employees Tagged: Jack Helvin
March 12, 2024
Alan Caldwell and the people at Jeep took great care of me when I had transmission problems with my jeep. They are wonderful to work with. Highly recommend;) me when I had transmission problems with my jeep. They are wonderful to work with. Highly recommend;) More
by leeleeswann1968
February 15, 2024
Holly F is INCREDIBLE. Honestly, she’s the only reason we bought from here. The dealership is beautiful, incredible selection of vehicles, and salesmen who seem to genuinel Honestly, she’s the only reason we bought from here. The dealership is beautiful, incredible selection of vehicles, and salesmen who seem to genuinely care. More
by Wagoneer21
Other Employees Tagged: Adam Lader, Chandler Miller, Holley Frings, Corey Burdine, Duncan Strawbridge
January 07, 2024
We had a good experience and got the car we wanted with Desmond at hendrick cdhr in hoover. Desmond at hendrick cdhr in hoover. More
by wayne
Other Employees Tagged: Desmond Gray
December 29, 2023
Had a great experience at Hendrick’s. Service diagnosed my problem and had me back in the road the same day! Alan Caldwell was professional, courteous, and very helpful. I’ll be back! Service diagnosed my problem and had me back in the road the same day! Alan Caldwell was professional, courteous, and very helpful. I’ll be back! More
by Lisa
December 28, 2023
Alan Caldwell is extremely helpful, being in the automotive industry I meet people who have Chry, Ram, Jeeps and Dodge vehicles that see Alan in service and they all rave about how much they like Al automotive industry I meet people who have Chry, Ram, Jeeps and Dodge vehicles that see Alan in service and they all rave about how much they like Alan! More
by chad.arrington
December 28, 2023
The friendly service, attentive listening to your needs, and a clean environment collectively contributed to a memorable and enjoyable visit. These elements undoubtedly set a high standard for customer sati and a clean environment collectively contributed to a memorable and enjoyable visit. These elements undoubtedly set a high standard for customer satisfaction. More
by mcginnisjeremy12
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