Alan Cairo
Alan Cairo at Greenway Kia East

Alan Cairo

Parts Manager

Greenway Kia East

8701 E Colonial Dr
Orlando, FL 32817

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4.0
25 Reviews
4.0

25 Reviews

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25 Reviews of Alan Cairo

March 29, 2026

Dealership Rating
Employee Rating

You sent my wife home in a vehicle without electronics. Not just once, but twice. Highly unprofessional and dangerous. What were you guys thinking? Ok, you weren't thinking. More

by ALANWHITMOYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Armando Herrera , I'm not sure who we worked with, but you've proven that safety is not a priority.

March 11, 2026

Dealership Rating
Employee Rating

Communication with anyone at Kia East was horrendous. I’ve left several messages requesting a call back to discuss my car repairs but no one has done so. Even left message for service manager Dina to no More

by MARS4HERBALLIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Carlos Alejo, Janphiel Rivera

March 11, 2026

Dealership Rating
Employee Rating

Had appointment, still waited almost 90 minutes for the tech to start on it. Overall visit took over 3 hrs (oil change/tire repair/recall item fixed). Did not come get me once vehicle was done. More

by faungomez
Recommend Dealer
Yes

Other Employees Tagged: Alan Cairo

January 28, 2026

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Employee Rating

The experience was great. The issue with my car was resolved swiftly. And I was kept updated throughout the entire process. More

by Haifabaptiste
Recommend Dealer
Yes

Other Employees Tagged: Alan Cairo

January 16, 2026

Dealership Rating
Employee Rating

VERY RUDE. LACKS COMMUNICATION! Customer service lacks. Communication is horrible. There is profanity used. Made an uncomfortable environment. More

by Anais_vallejo
Recommend Dealer
No

Other Employees Tagged: Alan Cairo

January 09, 2026

Dealership Rating
Employee Rating

Oscar assisted me and he was wonder as always. He makes coming to the deal ship for service such a pleasure. More

by asencio_stuart13
Recommend Dealer
Yes

Other Employees Tagged: Alan Cairo

December 09, 2025

Dealership Rating
Employee Rating

Been waiting a month for a car I paid in full a Month ago Keep getting excuses and they don’t return my calls More

by Ninocom2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

November 30, 2025

Dealership Rating
Employee Rating

It’s always an enjoyable experience when I visit Greenway Kia. Shelby is great to work with. More

by HEATHER.PULIDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 26, 2025

Dealership Rating
Employee Rating

Nice Very respectful kindness, good experience Very respectful kindness, good experience nice helpful Good attitude, Great, amazing cool awesome More

by jean
Recommend Dealer
Yes

Other Employees Tagged: Alan Cairo

November 18, 2025

Dealership Rating
Employee Rating

Communication was on point, friendly, fast. I was in a hurry to have a part replaced and they made sure to make me a priority More

by andi282612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Oscar Escobedo

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