Aladdin Faruque | Page 17

Great service. They helped me throughout the process. I would be going back in the future. They helped me throughout the process. I would be going back in the future. More

by asim.safdar1991 Verified Customer Verified Customer

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I had a great experience at Bomnin. We had to order a vehicle due to shortages and they made the entire process very easy. They kept me apprised of my order and everything went very smo We had to order a vehicle due to shortages and they made the entire process very easy. They kept me apprised of my order and everything went very smoothly. More

by SYSHAYES Verified Customer Verified Customer

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The service department (Abel) was awesome! He has great customer service, and explained everything very well! He has great customer service, and explained everything very well! More

by mpineda1 Verified Customer Verified Customer

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The staff was very nice allowed me to look a different options for a truck and helped me get the truck I wanted options for a truck and helped me get the truck I wanted More

by THOMPSONBRANDON545 Verified Customer Verified Customer

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Awesome place, awesome people, Great prices! ! Great atmosphere! Service is great. Polite friendly people! Rated #1 ! Great atmosphere! Service is great. Polite friendly people! Rated #1 More

by PHARESALLEN Verified Customer Verified Customer

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I appreciate the sales and finance department! I was a lil surprised that on such an expensive purchase I didn’t even get a full thank of diesel, I received a quarter tank, but for the most part i I was a lil surprised that on such an expensive purchase I didn’t even get a full thank of diesel, I received a quarter tank, but for the most part it was good. More

by mpineda1 Verified Customer Verified Customer

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Everyone was super friendly there, and did not change their demeanor even when I told them I was going to leave to go check out another dealership . Ended up coming back to buy the car and super happy wi their demeanor even when I told them I was going to leave to go check out another dealership . Ended up coming back to buy the car and super happy with my purchase/decision! More

by madison.thomas1226 Verified Customer Verified Customer

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I liked the service that was provided to me and my wife while buying an EV while buying an EV More

by YAD.PUNIA Verified Customer Verified Customer

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I stopped by this dealership as I was passing by knowing that the general vehicles I was interested in were currently hard to find and often being sold at a considerable dealer markup. Bomnin turned out to that the general vehicles I was interested in were currently hard to find and often being sold at a considerable dealer markup. Bomnin turned out to have a vehicle I wanted, and was listing it at MSRP with a small dealer add on. I asked the salesperson if the listed price was the actual dealer price and he confirmed. I asked a few questions about items on the window sticker that the salesperson was unable to answer, I ended up simply looking them up on my phone later. Sitting down to finalize the sale I am presented with an additional $3,000 in dealer add-ons that were not previously disclosed (were not on the dealership addendum sticker). These were the invisible variety of add-on (aftermarket coatings) and while I trust this was actually legitimate, gave the perception of a dealership scam. The ultimate price was still lower than the direct markups at other dealerships and so I decided to continue with the purchase. The purchase process took forever. While there were a few special complexities that had to be worked out, from the point that I told the salesperson I want to buy the vehicle to the point I was free to go was about 4.5 hours. Some of this was Chevrolet's fault rather than the dealership's as their were technical issues with the vehicle onboarding process. Unfortunately, after all that I accidentally left an important item in my trade-in vehicle (admittedly my fault) and so, without having even taken my new car out of park, I ran inside to retrieve the item. It took about 5 minutes to flag someone down, another 5 minutes for them to find someone to help, at which point I'm told someone had left with the key and I would need to wait for them to come back. I end up waiting another 45 minutes before I can leave (about 5.5 hours total). There is still one outstanding issue. I bought an EV. I was told confidently by dealership staff that Chevrolet was covering installation of level 2 chargers at the homes of buyers. Based on my read of the offer when I finally got home, this isn't quite true. Chevrolet covers the electrical work to put in a wall outlet. I'll still be on the hook to purchase the actual charger. I have contacted the dealership about this discrepancy and they have reassured me that Chevrolet will indeed cover a level 2 charger. I hope to be pleasantly surprised but remain skeptical. I was told by Bomnin that they would file paperwork with Chevrolet to begin the process. At that point Chevrolet is supposed to contact me. It has been over 2 weeks since my purchase and I have not received anything from Chevrolet. I would have expected some sort of automated email when the paperwork was submitted, so my best guess is that Bomnin has failed to submit the paperwork. I really like the vehicle and I feel like I got it for a reasonable price. The people at the dealership seem like very pleasant people and I did enjoy chatting with them, but the overall experience purchasing a vehicle from Bomnin has been frustrating and I wouldn't plan on going back to them in the future. More

by Josh Verified Customer Verified Customer

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OK so they were very nice people very helpful and I really liked it for sure I’ll give them all 10 stars. really liked it for sure I’ll give them all 10 stars. More

by nicky.wilson92 Verified Customer Verified Customer

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