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Aladdin Faruque
304 Reviews
Dealership Experience
6 yrs, 5 mos
Industry Experience
18 yrs, 11 mos
Languages Spoken
Bengali
Hindi
304 Reviews
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304 Reviews of Aladdin Faruque
Verified Customer
August 12, 2023
I purchased a vehicle 2018 Chevy Tahoe July26, 2023. The 2nd day the seat stop working. I called to speak to GM, Sales Mgr given run around they started sending me to the service department. I sen The 2nd day the seat stop working. I called to speak to GM, Sales Mgr given run around they started sending me to the service department. I sent out emails only one was answered with questions and I replied to it. I had to send them all the was up to Aug.8, 2023 no further communication or resolution on bringing back to have it repaired. I would not recommend this dealership to anyone. Please do not buy from this dealership. Buyer RUN More
by kimberlyw112268
Other Employees Tagged: Victor Grijalva , Emmir
August 12, 2023
Hello Bomnin Team. Sales person Aladin Faruque and Victor Grijalva were very good/helpful. Thanks... Sales person Aladin Faruque and Victor Grijalva were very good/helpful. Thanks... More
by EMRULLAH.CAYIR
Other Employees Tagged: Victor Grijalva , Emrullah Cayir
August 03, 2023
Sold me a car with bad rotors. They made a horrible noise braking at 60+ mph and you could feel them in the pedal. Called that day, they told me service was closed for the weekend, They made a horrible noise braking at 60+ mph and you could feel them in the pedal. Called that day, they told me service was closed for the weekend, and told me to drop the car off on Monday and they'd fix it. Called Monday, they told me they'd actually like me to drop it off Wednesday when they open at 9am. So I show up, drop the car off when they open at 9am. Wait till 1pm, call to get an update before I head there, and get transferred around to pretty much everyone in the building and no one can even find any information on my vehicle. After dealing with that for two hours and getting nowhere, I Ubered up to the dealership to see what was going on, and my car was still sitting where it had been left at 9am. No one had any idea about the repair or about my car at all. So they gave me a loaner and told me they would have it fixed by tomorrow. So I get a call the next day at 11 saying that they aren't replacing the rotors, as they're aftermarket and nothing is wrong with them, they just "give you feedback". After arguing with them, they agree to replace the rotors, and tell me to come get the car, and that they would call me when the parts arrive. Then, about 3 hours later, I get a call saying that they had encountered extra expenses with my trade in (not my problem), and that they would not be replacing my rotors. Suffice it to say, that if you need a car, please, do yourself a favor, and go somewhere else, this is not the place to be. They are not here for you they're only looking out for themselves. More
by WilliamGollaher
July 30, 2023
Got it home and the lock actuator stopped working. I know there’s no warranty, but isn’t that kind of soon for something to break down? Where did 4 1/2 hours for the deal to be complete which I though I know there’s no warranty, but isn’t that kind of soon for something to break down? Where did 4 1/2 hours for the deal to be complete which I thought was a little long salesman was busy but could’ve ask and associate to help him get the job done so the customer would be more satisfied that had to wait so long. More
by Jimmjennings
Other Employees Tagged: Samuel Sanchez
July 30, 2023
I was always told if you don’t have anything good to say then don’t say anything at all. Being that I work for GM I was totally disappointed in one of our subsidiaries. Hopefully that was only my experience then don’t say anything at all. Being that I work for GM I was totally disappointed in one of our subsidiaries. Hopefully that was only my experience. More
by keevad75
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