Al Pellizzeri | Page 52

Great experience, as usual!!!!! This is our 4th Hyundai purchase from Family in the last 10 years....our first SUV!!! We now have a beautiful Gemstone Red Tucson!!!! From day one, w This is our 4th Hyundai purchase from Family in the last 10 years....our first SUV!!! We now have a beautiful Gemstone Red Tucson!!!! From day one, we have been treated like family from salesperson to car maintenance crew! A big shout out to Kristi (Person Sales Specialist) for explaining all of the features in our Tuscon, so we would be well prepared,, Al P. (Customer Relations Manager), Leon Goldman, Tom Salin, Service, and of course, Graham Watson, (General Manager) for making this experience....our best ever!!!! More

by philly phlash Verified Customer Verified Customer

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Thanks for Tuson Buying at end of year sales can be good and bad. You get good deals, but it’s a madhouse. In the end, a very long day resulted in a car that we will Buying at end of year sales can be good and bad. You get good deals, but it’s a madhouse. In the end, a very long day resulted in a car that we will have beyond the 100k warranty. It’s early in ownership and it’s our first Hyundai, the jury still debating... More

by Ron Verified Customer Verified Customer

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I was completely satisfied. I have been with Family Hyundai for the last 12 years. I recently purchased a new car and was very satisfied with the service I received. I have been with Family Hyundai for the last 12 years. I recently purchased a new car and was very satisfied with the service I received. More

by KAREN15163 Verified Customer Verified Customer

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Oil change and recall for technical the last two times I was very disappointed with the car wash. Back of car was not even touched by the liftgate. The windows are so smeared I had to s the last two times I was very disappointed with the car wash. Back of car was not even touched by the liftgate. The windows are so smeared I had to stop and re-clean on myself. More

by DPROCHNOW7 Verified Customer Verified Customer

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Service Always a nice visit to Family Hyundai. Friendly and polite people to do business with. Work is good and right. Never a problem, we love Family Hyundai Always a nice visit to Family Hyundai. Friendly and polite people to do business with. Work is good and right. Never a problem, we love Family Hyundai!! More

by Garyyaccino Verified Customer Verified Customer

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New car Very friendly, very business like and treats you like a family member. They go out of their way to answer any questions and care about their customers Very friendly, very business like and treats you like a family member. They go out of their way to answer any questions and care about their customers. More

by JOEJOHNSO1 Verified Customer Verified Customer

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Buying new Car Everything was great! Austin was nice and professional. Austin was able to get me a great deal on the car that had everything I was looking for. Everything was great! Austin was nice and professional. Austin was able to get me a great deal on the car that had everything I was looking for. More

by LDRISH88 Verified Customer Verified Customer

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Buying experience. Absolutely a great buying experience. I am super satisfied with my new Tucson. For me this is the BEST dealership anywhere. I highly recommend them to Absolutely a great buying experience. I am super satisfied with my new Tucson. For me this is the BEST dealership anywhere. I highly recommend them to anyone in buying or servicing a vehicle. This I believe is our family and friends fifth purchase.. More

by Razz Verified Customer Verified Customer

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Lack of communicatiom I scheduled to have my wife's car installed with a remote started. The person made it sound like a relatively quick service. When i dropped the car of I scheduled to have my wife's car installed with a remote started. The person made it sound like a relatively quick service. When i dropped the car off at 730am again it was made to seem that this would be done in the afternoon. It took 1/2 hour to get a loaner car. I then called at 3pm to check on status. Was told person would call me back. Called again at 4pm and they couldn't find the person who was supposed to call me. Was called at 430 to be told that car would be done between 5pm and 8 pm. Called at 730 was told car was done for 20 minutes was just being washed. This was also the same day that a sign was up saying cars wouldn't be washed due to the cold. Finally got to the dealership after 8. Asked to speak to manager who blamed everyone else and told us no one else complained so why should we. This person also didn't acknowledge that they were the person who didnt call after 3 and 4. Started to get condescending with my wife. We were upset and explained all the ways we were misled. Did get a discount on the service but still felt lied to the entire day. Starter works ok and has made the car much louder when locking doors. More

by peter.erickson84 Verified Customer Verified Customer

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Top Notch Service Family Hyundai is always on point Thank for doing what you do Best. From the porters that vaccuum my car to the Services Advisers I want to gave a spe Family Hyundai is always on point Thank for doing what you do Best. From the porters that vaccuum my car to the Services Advisers I want to gave a special shot out to Eric and Mike Thank you for being consistent with providing great customer Service. More

by charleeb68 Verified Customer Verified Customer

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