Al Pellizzeri
Al Pellizzeri at Family Hyundai

Al Pellizzeri | Page 38

Customer Relations Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

Contact Me
4.7
891 Reviews

Dealership Experience

18 yrs, 10 mos

Industry Experience

18 yrs, 10 mos

Languages Spoken

English English

4.7

891 Reviews

Write a Review

891 Reviews of Al Pellizzeri

April 22, 2021

Dealership Rating
Employee Rating

Mark Holder, Al and Jim were very helpful and professional in my new car sales experience. This is the second car purchased at Family. Mark was extremely helpful in setting up the complex electro More

by myron.nicholson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Holder , Joe Panici, Kim

Apr 23, 2021

Family Hyundai responded

Thank you so much for your excellent review, Myron! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Mark, Al and Jim to be a positive one. We hope you enjoy your new GV80, and don't hesitate to reach out if you need anything else!

April 22, 2021

Dealership Rating
Employee Rating

I was really happy with my buying experience at Family Hyundai. Wasn’t pressured into anything. Austin was great! I test drove a few models but you didn’t have what I wanted. The car I was going to get d More

by BONGOGENO
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Osabuohien, Joe Panici

Apr 22, 2021

Family Hyundai responded

Thank you so much for your wonderful review! We are thrilled that Austin, Joe and Al had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Family Hyundai!

April 18, 2021

Dealership Rating
Employee Rating

I love this Dealership. I have buying cars from Family Hyundai for 15 years and will continue. No problem in referring friends and family for new or used vehicles. More

by CAHASSEL21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kristi Feinberg , Joe Panici, Tom Salin, Sam Wallace

Apr 19, 2021

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

April 15, 2021

Dealership Rating
Employee Rating

This is the best dealership. I have been a loyal customer for over 15 years and will continue to come back and refer them to anyone who is in the market for a new or used car More

by CAHASSEL21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kristi Feinberg , Joe Panici, Tom Salin

Apr 15, 2021

Family Hyundai responded

Thanks for your feedback on your recent visit to Family Hyundai. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

April 12, 2021

Dealership Rating
Employee Rating

I spent my entire experience on my own, from the test drive to asking others that were available what was going on. I spent possibly a total of 20 mins with my sales person, and that wasn’t 100% of his More

by LJCC0807
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Larry Edwards, Joe Panici

Apr 29, 2021

Family Hyundai responded

Alana, thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

April 11, 2021

Dealership Rating
Employee Rating

Excellent service! Everything from the car to the paperwork was thoroughly explained. I will enjoy being part of the Genesis family. I'm sure I will enjoy this car for years to come. More

by FERNANDOJ.SANTANA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Ott, Joe Panici

Apr 12, 2021

Family Hyundai responded

Thank you, Fernando! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

April 11, 2021

Dealership Rating
Employee Rating

Excellent people, excellent service, excellent experience all around. I was very anxious going in to this, but each team member made the experience so smooth and so easy and so warm and welcoming. I’m defini More

by ADAMPATLA10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kristi Feinberg , Joe Panici

April 05, 2021

Dealership Rating
Employee Rating

Still very shocked about NOT getting a complete set of floor mats . After spending 37,000 on a new vehicle. No one I have talked to about this , feels this is right. More

by B.HEMENWAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alcantar , Eric Kratschmer, Joe Panici

Apr 05, 2021

Family Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We’d love to get to the bottom of this and turn things around for you.

April 04, 2021

Dealership Rating
Employee Rating

Very helpful, everyone is friendly from the time you come in the door until you leave. Kristi worked hard to get me the car I wanted and made sure it was delivered on time! More

by MVANUCCI6
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Kristi Feinberg

Apr 04, 2021

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Kristi here at Family Hyundai.

April 03, 2021

Dealership Rating
Employee Rating

I really love family Hyundai. A truly beautiful Hyundai family. They do work with you and take their time to make sure your happy. I will recommend them to anyone. More

by TGAVIN068
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kristi Feinberg

Apr 03, 2021

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

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