Adam Johnson
Adam Johnson at Jones GMC
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Adam Johnson

Service Manager

Jones GMC

545 Florence Rd
Savannah, TN 38372

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4.5
20 Reviews
4.5

20 Reviews

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20 Reviews of Adam Johnson

May 17, 2024

Dealership Rating
Employee Rating

The service team is helpful & polite. Nicole Thompson is my go to. She is very knowledgeable about her job & always with smile. More

by LISANEILL62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Pipes, Nicole Thompson

May 16, 2024

Dealership Rating
Employee Rating

Customer service attitude that makes you feel good ! ! In a world of mediocrity, this goes stand out More

by cailliez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2024

Jones GMC responded

Thank you for choosing Jones GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jones GMC Management Team

May 12, 2024

Dealership Rating
Employee Rating

Always had great service and took care of everything. I always use them for service on my vehicle. More

by Jamessmith542
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Pipes

May 12, 2024

Jones GMC responded

Thank you for your business and this review, James. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jones GMC Management Team

May 10, 2024

Dealership Rating
Employee Rating

Great team and work as always that I take my vehicles at Jones. Look forward to next visit More

by gallianfulton25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2024

Jones GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones GMC. Jones GMC Management Team

May 05, 2024

Dealership Rating
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When I arrived everyone was very friendly and very helpful. My service was great and done in a timely manner. More

by oldsaltfranks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2024

Jones GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones GMC! Jones GMC Management Team

May 04, 2024

Dealership Rating
Employee Rating

It was a great and pleasant experience buying from Jones Everything went very well and the staff was very welcoming Carla and Levi were very knowledgeable and helpful More

by ras20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 05, 2024

Jones GMC responded

It's fantastic to hear that Carla and Levi provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Jones GMC! Jones GMC Management Team

April 05, 2024

Dealership Rating
Employee Rating

Took my 2020 Colorado in for transmission flush been 3rd day should have been done first day still there today not happy at all I'm coming to get it weather fixed or not More

by Thompsonjack886
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 08, 2024

Jones GMC responded

We're sorry that you didn't have a completely satisfying experience, Jack. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Starla Shaw Jones GMC Management Team (731) 925-4923

March 29, 2024

Dealership Rating
Employee Rating

I always have Excellent service at Jones Buick GMC! Nicole always takes care of my vehicle and takes the time to listen to my concerns. More

by ckirkpatrick1
Recommend Dealer
Yes
Mar 30, 2024

Jones GMC responded

Thank you for sharing your experience with us! We're happy to hear it went well with Nicole and truly appreciate your feedback! Jones GMC Management Team

March 17, 2024

Dealership Rating
Employee Rating

The life time warranty is very hard to work with it’s almost a joke. Put an engine in my car and there’s an issue with it from the start and no one wants to address it. Tried to ask service manager about More

by Cricket1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rebecca Watkins

Mar 20, 2024

Jones GMC responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Starla Shaw Jones GMC Management Team (731) 925-4923

March 15, 2024

Dealership Rating
Employee Rating

Love all those girls in the service department always taking care of me and my truck. More

by Luma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2024

Jones GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jones GMC Management Team

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