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Dealership Experience
29 yrs, 5 mos
Industry Experience
29 yrs, 5 mos
Languages Spoken
English
438 Reviews
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438 Reviews of Adam Hensley
Verified Customer
May 05, 2021
The sales team has been great however the truck I purchased is still in their service center it has a bad fluid leak and they are trying to fix it. I purchased the truck in April around the 17th. I purchased is still in their service center it has a bad fluid leak and they are trying to fix it. I purchased the truck in April around the 17th. I had to wait until the 20th to pick it up that's when we found the leak we took it back it was there for a week called they said it was fixed picked it up on the 27th and had to take it right back it is still leaking. Still waiting Patiently for a call as to when the truck will be available for us. They came through and got my truck fixed. Been driving the truck for a week now and not a drop of fluid has leaked from it. Very happy I waited for the service center to get it fixed. More
by TJBACALSKI2018
Other Employees Tagged: Rafael Villamil , Iris 5 stars, Atley 5 stars
May 02, 2021
Vehicle was due for service and I called for an appointment. Adam took my call and made my appointment. Tony Hernandez did my check in. Tony kept me informed on the progress of my vehicle, which wa appointment. Adam took my call and made my appointment. Tony Hernandez did my check in. Tony kept me informed on the progress of my vehicle, which was appreciated. Tony went over some recommendations to my vehicle and checked me out. More
by rpesky
Other Employees Tagged: Tony Hernandez
April 30, 2021
I was very surprised with the friendly and professional staff. They went out of their way to make me as comfortable as possible. From the service dept. and the sales man who sold me my car. I give you guys staff. They went out of their way to make me as comfortable as possible. From the service dept. and the sales man who sold me my car. I give you guys a VERY BIG THUMBS UP!!!!!!! I am a repeat lease owner of the Encore model 16, 18, now 21 but I leased the car from Quebedeaux instead of Royal where my other cars were leased from. Again the whole staff was great!!! Thank you Quebedeaux. Ed. More
by ezendrian
Other Employees Tagged: Jon Hicks
April 30, 2021
what a great place to go to for work on cars. This place is busy busy busy but the atmosphere is great, its great to watch the employees do their best to serve but as i said its so busy here they must be do is busy busy busy but the atmosphere is great, its great to watch the employees do their best to serve but as i said its so busy here they must be doing something right. More
by HaileyFiore
Other Employees Tagged: Brenden Fulda
April 29, 2021
Dealership did a great job cant say that about the transport system getting the vehicles to the dealership!!!! Waited several weeks dealership tried many times to get information on delivery from Phoe transport system getting the vehicles to the dealership!!!! Waited several weeks dealership tried many times to get information on delivery from Phoenix to Tucson with no success. More
by MKIDD15
Other Employees Tagged: Don Edwards , John Cotter
April 28, 2021
Sales man was great made paperwork fast and easy, service department is a total mess, took car in for service and the clamps to my gas tank were not tightened causing me to leak fuel and the car left me stra department is a total mess, took car in for service and the clamps to my gas tank were not tightened causing me to leak fuel and the car left me stranded, when i called the dealership explainging in detail what happened they told me there was nothing they could do More
by uriel.durazo
Other Employees Tagged: Chet Williams
April 27, 2021
There was a few issues at the beginning due to staff problems, however the manager Adam quickly took over and made my experience pleasurable! My truck feels as good as new again! problems, however the manager Adam quickly took over and made my experience pleasurable! My truck feels as good as new again! More
by bossmangirault
April 26, 2021
My family and I have been using Quebedeaux Pontiac and now Buick for service as well as for vehicle purchase for many years. I recently bought a used 2015 mustang from you which had to be towed back to th now Buick for service as well as for vehicle purchase for many years. I recently bought a used 2015 mustang from you which had to be towed back to the dealer 2 days later because of a set of badly corroded battery cables which should have been caught in any vehicle inspection. Then after waiting for 8 days my car was returned with the negative battery cable replaced, I was not charged for the towing or repair which I am thankful for. However 9 days later I had to return the vehicle to have the badly corroded positive battery cable replaced, which I was thankfully only charged half price for. I know the pandemic has screwed up everything, but being disabled I'm half afraid to even drive the car for fear I'll not make it home. Please Quebedeaux do BETTER !! More
by JEFFREYEDWINWILSON1161999
Other Employees Tagged: Brenden Fulda
April 24, 2021
Adam Hensley made an appointment for my vehicle service and Tony Hernandez did the follow up. Tony kept me informed on the progress on my vehicle which was appreciated. and Tony Hernandez did the follow up. Tony kept me informed on the progress on my vehicle which was appreciated. More
by rpesky
Other Employees Tagged: Tony Hernandez
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