Adam Elkins | Page 35

Exceptional Experience The pleasurable experience I had at Elkins Chevrolet was unlike any other I've EVER had at an auto dealership! I was assigned to Tony Dillard, who was The pleasurable experience I had at Elkins Chevrolet was unlike any other I've EVER had at an auto dealership! I was assigned to Tony Dillard, who was attentive to my wants and needs from the start. We perused inventory online before selecting several CPO vehicles to test drive. Tony was the consummate professional in every way - patient, polite, and provided honest, knowledgeable, and straightforward answers to my questions. (I did prior research.) No pressure or games like I experienced elsewhere. Adam Elkins worked with me to negotiate the final price without any last-minute add-ons. Michael Bergholtz explained several options available to me without the usual high pressure tactics...even after I declined them. This dealership first earned my trust, and then earned my business by giving me a great price on a 'gently used' Chevy Equinox. Elkins Chevrolet made the process quick, painless, and transparent. Dealerships should take a page out of the Elkins Chevrolet playbook. I highly recommend this dealership to anyone who is in the market for a new or CPO vehicle. First class all the way!!!! More

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Excellent service Russell was wonderful! Helped to facilitate our paperwork ahead of time and answered all of our questions in a timely manner!!! Offered pizza to a pre Russell was wonderful! Helped to facilitate our paperwork ahead of time and answered all of our questions in a timely manner!!! Offered pizza to a pregnant woman and was so kind! Even after our purchase, had some silly questions. Took the time to call back and was extremely patient with us:) Lisa in finance was great too:) All paperwork was processed ahead of time and was able to get my husband a great rate! More

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Great Client Service at Elkins Chevrolet Just bought a CPO Equinox at Elkins and had a great buying experience with Tony and Adam. I’d recommend to others looking to purchase a car. Just bought a CPO Equinox at Elkins and had a great buying experience with Tony and Adam. I’d recommend to others looking to purchase a car. More

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A Great experience Adam Was Great Thank You!!!!! Adam helped me with all my questions. Locateded my car and got it to the dealership fast. I will recommend Elkins to everyone I Know Adam helped me with all my questions. Locateded my car and got it to the dealership fast. I will recommend Elkins to everyone I Know More

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Obsessed with my Traverse Ever since I saw the newly revamped Traverse on the road, I knew I needed it to be my next car. I had seen a ton of amazing reviews and recommendation Ever since I saw the newly revamped Traverse on the road, I knew I needed it to be my next car. I had seen a ton of amazing reviews and recommendations about Todd at Elkins, so I decided to meet with him to discuss my options. He made the whole process an absolute breeze. He worked so hard to get within my desired budget without compromising all the bells and whistles. He was so easy to talk to and really made me feel at home while I was there. I will be sending all of my friends and family in to see him. Thank you Todd!! More

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Best car buying experience I've ever had I had very specific needs and a tight budget. Todd worked very hard to make sure he met all my needs and keep in my budget. He gave me several optio I had very specific needs and a tight budget. Todd worked very hard to make sure he met all my needs and keep in my budget. He gave me several options and would have kept going if necessary. He let me test drive several cars before I made my decision. I went to Elkins because I believed they were good people who would listen to my needs and make sure I drove away with a quality car at a fair price. My beliefs proved to be 200% true. They went above and beyond, especially Todd. Even when I sat with the Finance rep, it was a seemless experience. I cannot thank them enough for providing me with such a wonderful experience. More

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Smooth Sailing Came to Elkins after an awful experience dealing w/ True Car followups, particularly from Mall Chevy in Cherry Hill (do not go there). Worked with Ada Came to Elkins after an awful experience dealing w/ True Car followups, particularly from Mall Chevy in Cherry Hill (do not go there). Worked with Adam & Lori, who were both easy to work with, straight shooters. Fair price, easy experience, awesome car. 5 stars. More

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One of the Family Elkins is TOP-NOTCH for customer service, product knowledge and quality vehicles. We were made to feel welcome from the moment we walked in the door. Elkins is TOP-NOTCH for customer service, product knowledge and quality vehicles. We were made to feel welcome from the moment we walked in the door. More

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Spectacular From Start to Finish Though Ive purchased many cars in my life, I was a bit apprehensive after I recently decided I wanted to Lease a vehicle for the first time ever. I Though Ive purchased many cars in my life, I was a bit apprehensive after I recently decided I wanted to Lease a vehicle for the first time ever. I had the auto picked out (a 2018 Chevy Malibu LT) but was not thrilled to begin the "shopping/leasing" process. I did so at ANOTHER local Chevy dealer from whom I had purchased my last car and after 5 minutes there early in the process, the experience was so negative I made up my mind to go to another dealer--it was Elkins--even though the first one was much closer. I wont name the other Chevy dealer except to say 4 Letter Name beginning with M near a major shopping mall. Long story short: from the time I first walked in to Elkins about 2 weeks ago until the Lease transaction was completed and the car delivered yesterday (10/10/18) every person I interacted with was not only informed and friendly, but very patient with this first time Car Lease customer. Salesman Jim Marks was personable and did most of the initial interaction with me. the initial proposed deal was good (I had done some online research) but when he turned me over to General Sales Manager Bob Borman everything went from good to great. Mr. Borman was equally personable and really rearranged the numbers (costs, incentives, value added things etc.) that made it impossible NOT to finalize everything with Elkins.He had to secure the precise car I wanted from another Dealer and did so immediately.He was extremely busy at all X but made as much time for me (on one of my three visits I was accompanied by my girlfriend) as I felt I needed. I briefly met Adam Elkins who was also very personable--that is important to me--and since new autos have massive tech components, they inroduced me after the zillions forms were signed,to a wonderful Tech expert employee(Michael Fofana) who patiently sat with me in the vehicle for an hour going over everything and setting up most of the tech, entertainment, safety and directional features. Mr. Fofana realized that I'll have an obvious need for additional guidance and we agreed to communicate as often as necessary in the future on that. Marks and Borman also encouraged and almost insisted that I get back to them personally with any future questions or concerns. They were salesmen and had a job to do but they each did it in one of the most pleasant,professional ways I had ever encountered in my car buying history and experience. Lets see how the future Service Department does and whether their excellence and availability will continue now that I have signed on the dotted line--about 50 dotted lines actually--but MY bottom line: buy or Lease your Chevy from Elkins because from Top to bottom, so far, they are wonderful. More

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Great dealer They have Exelelant people working here in the sales department and in the service department also in the parts department, the detail department does They have Exelelant people working here in the sales department and in the service department also in the parts department, the detail department does a good job also More

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