Adam Anderson

Sold me a car with a known evaporator issue without disclosing it. Needed a $1600 repair 5 days after purchase. Called multiple times to speak to someone. Never got a call back. Spoke to Lawrence my sa disclosing it. Needed a $1600 repair 5 days after purchase. Called multiple times to speak to someone. Never got a call back. Spoke to Lawrence my salesman to try and resolve the issue and still never received a call back. Finally got to speak to a manager about the issue, and manager basically said “you didn’t get a warranty so not our problem”. Hung up on me after I asked if that’s how they do business, here’s your car now screw you. They’ll sell you a car but once they get your money, they’ll toss you on the street. More

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We appreciate the assistance we received from the entire staff, especially Ado, Blake, and J.B. The Forester was exactly what we were looking for, and we would buy another Subaru from you—if we lived lon staff, especially Ado, Blake, and J.B. The Forester was exactly what we were looking for, and we would buy another Subaru from you—if we lived long enough! More

by LINDA & DICK ALBERT Verified Customer Verified Customer

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Two separate and terrible experiences with the sales department. Sold my ex a car for our 16-year-old that is now garbage after 2000 miles, and they now refuse to do anything about it. He paid $12,500 f department. Sold my ex a car for our 16-year-old that is now garbage after 2000 miles, and they now refuse to do anything about it. He paid $12,500 for it, and they offered to buy it back for $3000. It has multiple issues that they refuse to own. Any dealership that would sell a dangerous car to a first-time driver deserves to be investigated. About a month ago, I also tried to buy a new or slightly used car at this dealership. My car was in the shop, and they gave me a low-ball offer for my car and inflated the cost of the cars I was considering, citing "tariffs" on cars that were on the lot and not yet affected. I bought my car new from them 10 years ago, and it was a great experience. Not this time. They have no customer loyalty and do not care to keep my business. Completely shady and unethical. Avoid at all costs. I do recommend the service department - Issa and both Mikes in the service department make up for the criminal ways of the sales department, both new and used. Buy your car elsewhere. More

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Repeat customer. I enjoyed the process and all whom I had contact with. Great teamwork! I enjoyed the process and all whom I had contact with. Great teamwork! More

by DAVIS44 Verified Customer Verified Customer

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They are honest and very courteous. They sent me videos of the car since I was 3 hours away. I highly recommend them. They sent me videos of the car since I was 3 hours away. I highly recommend them. More

by BCAMP04041987 Verified Customer Verified Customer

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Emma was a wonderful sales person. Between her customer service and patience she was able to get my in the car I wanted for the amount of money I was comfortable parting with. I was ne Between her customer service and patience she was able to get my in the car I wanted for the amount of money I was comfortable parting with. I was never pushed to do anything I didn’t feel comfortable doing. Susan gave me so much information on the finance end, Susan answered all of my questions and explain options to me in great detail. When I left I felt like I had made a new best friend! Subaru Gwinnett doesn’t ever give that sneaky car dealership feel. Staff are happy to be there, which transcends to amazing customer satisfaction. More

by CSTRATTON Verified Customer Verified Customer

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Excellent customer service, the Team took very good care of me. I will refer other buy6 of me. I will refer other buy6 More

by WJECHOLS65@gmail.com Verified Customer Verified Customer

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Good experience and loved the staff. Like my new vehicle. The salesperson was very knowledgeable and was able to answer the questions an and even upgraded us to what we wanted with all t Like my new vehicle. The salesperson was very knowledgeable and was able to answer the questions an and even upgraded us to what we wanted with all the options. More

by BHAVI_SHAH Verified Customer Verified Customer

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Great customer service and everyone was very nice knowledgeable and Helpful. I would recommend them to all my family members and friends. knowledgeable and Helpful. I would recommend them to all my family members and friends. More

by VIPER30083 Verified Customer Verified Customer

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Frankly, this is the best car buying experience I recall ever having. Good team, no pressure, good selection and pleasant, ethical people. ever having. Good team, no pressure, good selection and pleasant, ethical people. More

by TOMRICH0 Verified Customer Verified Customer

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