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Abraham Castillo
Abraham Castillo at The New Babylon Honda

Abraham Castillo

Service Advisor

The New Babylon Honda

650 Montauk Hwy
West Babylon, NY 11704

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4.3
39 Reviews

Languages Spoken

English English

Spanish Spanish

4.3

39 Reviews

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39 Reviews of Abraham Castillo

April 03, 2026

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Employee Rating

Everyone is really nice here. Never had a problem with service which is why I keep coming back. More

by sally.5062
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vanessa Panasiuk

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March 27, 2026

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Great and efficient customer service like always. Always welcome you with a big smile. Thank you More

by YENIPHERN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vanessa Panasiuk

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January 28, 2026

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Employee Rating

Charged me 60. 00 dollars for a license plate light bulb…Felt taking advantage of a senior citizen. This was during an inspection…I live 2 blocks away from the repa More

by marsing
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Steven Ferchak

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January 18, 2026

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There is a guy in that dealer and his name is Abraham. He is really bad guy and very rude. I dont gonna go again that dealer More

by Bahadir
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Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Steven Ferchak

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Jan 21, 2026

The New Babylon Honda responded

Thank you for bringing this to our attention, Bahadir. We’re very sorry to hear about your experience, as this is not the level of service we strive to provide. We take feedback like this seriously and would appreciate the opportunity to learn more and address your concerns directly. Please feel free to contact our management team so we can work toward a resolution. We value every customer and hope to have the chance to restore your confidence in our service department.

January 13, 2026

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They were very professional and courteous and kept me apprised of what was needed At all timrs More

by Peggy.schreiner53
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Workmanship
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Recommend Dealer
Yes
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Jan 21, 2026

The New Babylon Honda responded

Thank you for your kind words, Peggy! We’re glad to hear our team was professional, courteous, and kept you informed every step of the way. We truly appreciate your feedback and look forward to assisting you again in the future.

January 12, 2026

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Employee Rating

Easy to setup an appointment online. Clean shop and nice lobby for customers. Nice staff. Good communication and service More

by LOU2000NOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vanessa Panasiuk, Melanie Betancur, Steven Ferchak

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Jan 21, 2026

The New Babylon Honda responded

Thank you for your feedback! We’re glad to hear that you found our online appointment system easy to use and that you enjoyed our clean facility and friendly staff. Clear communication and quality service are always our goal, and we appreciate your kind words. We look forward to serving you again!

December 28, 2025

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They did the best they could for me. Especially Nancy, she was very courteous and understood where I was coming from and my concerns. More

by agfxe79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jules Sainvil, Anthony Alcindor, Nancy Cuchilla Argueta

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Jan 24, 2026

The New Babylon Honda responded

Thank you for your kind words and for being a Verified Customer. We truly appreciate you taking the time to share your experience. We’re glad to hear that our team did their best for you, and especially that Nancy made such a positive impact. Her courtesy, understanding, and attentiveness to your concerns are exactly what we strive for at The New Babylon Honda. We’ll be sure to share your feedback with her. Thank you again for choosing us. We look forward to assisting you in the future and are always here if you need anything.

December 16, 2025

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Employee Rating

Great service, professional, courteous and accommodating. My battery died late one evening and I was able to easily leave it at the service center without worry. They took care of it in less than a day More

by JCVOSILLA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vanessa Panasiuk, Melanie Betancur

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December 12, 2025

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Easy to schedule, Service took less than an hour. Service advisor did a great job More

by sriccardi73
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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December 11, 2025

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I am very satisfied with this dealership and the service I received from Abraham Castillo. Please note that I do not use Facebook so my review may not go through. More

by wns4397
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Melanie Betancur

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