Aaron Burch

My experience with Ed Martin from start to finish was horrendous. The minute I drove my preowned Buick Enclave off the lot, it had major issues. I didn't even take it home that night. Ed Martin fixed the horrendous. The minute I drove my preowned Buick Enclave off the lot, it had major issues. I didn't even take it home that night. Ed Martin fixed the issue, but it took four days. After getting the car back, there was another immediate issue. I had to drop the car back off for another five days. Then they told me it would be $1700 because I bought the car AS IS. This was only days after purchasing a $17,000 vehicle! I've had the car for three months now and still haven't been able to get it fixed because I also had to replace the battery, and several other things that have gone wrong. I refuse to give Ed Martin any more money, so I've gone to other mechanics who told me the dealership definitely knew the car had all these issues when they sold it to me. I'm filing a civil lawsuit against them and would not recommend anyone buy a used car from them. More

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TJ and the whole Ed Martin team treated me so well. I walked in with another brand of truck unhappy with the service from that dealer and they came in at competitive numbers and simply made the whole b I walked in with another brand of truck unhappy with the service from that dealer and they came in at competitive numbers and simply made the whole buying process a breeze. More

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Customer oriented. Straightforward. Easy to talk with. Responsive to questions. Excellant example of what you want in a salesperson when you are looking for someone t Straightforward. Easy to talk with. Responsive to questions. Excellant example of what you want in a salesperson when you are looking for someone to trust. More

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I loved the fact that TJ was relatable it made the process of purchasing that much easier process of purchasing that much easier More

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All staff I encountered were very welcoming and friendly. Very positive experience! Patrick was extremely helpful. No pressure or gimmicks . . . I would definitely recommend the Patrick and the dealership Very positive experience! Patrick was extremely helpful. No pressure or gimmicks . . . I would definitely recommend the Patrick and the dealership to others. More

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Yesi was great she help me get my new truck I really like this new truck. this new truck. More

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Arturo is and was amaZng to work with. Got me what I needed for my trade and made me an excelente DEAL Got me what I needed for my trade and made me an excelente DEAL More

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Good folks, very friendly and respectful. My only suggestion for improvement is to speed up process for those who have pre-negotiated by phone/text/email and arrive at dealership ready to buy My only suggestion for improvement is to speed up process for those who have pre-negotiated by phone/text/email and arrive at dealership ready to buy. More

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Smooth easy transaction. Patrick was excellent, worked hard to get me exactly what I wanted. Highly recommend Patrick was excellent, worked hard to get me exactly what I wanted. Highly recommend More

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I had a great experience with Jeremy J and the Ed Martin dealership. I totally them exactly what I was looking for, where I wanted to be, and they made it happen. Everyone was kind and friendly and professi dealership. I totally them exactly what I was looking for, where I wanted to be, and they made it happen. Everyone was kind and friendly and professional. Even when we had a slight mishap they communicated and made effort to rectify it. The easiest, smoothest transaction I’ve ever experienced with a dealership. Jeremy was professional and friendly. I have already recommended them to my friends and family. More

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