I have been with General Motors my entire career and have a passion for helping customers buy and service cars. Moved here from Grand Rapids, Michigan with my wife and 2 kiddos. Outside of work I enjoy family time and watching my alma mater, Michigan State! Go Green!
Read moreDealership Experience
7 yrs
Industry Experience
16 yrs, 10 mos
51 Reviews
Write a Review51 Reviews of Zach Frutiger
May 18, 2024
I had an awful experience at Ed Martin Buick today. We came in looking for Buick Encores. Rance met us at the door, and while he was helpful on the lot, once we went inside to talk numbers things went We came in looking for Buick Encores. Rance met us at the door, and while he was helpful on the lot, once we went inside to talk numbers things went downhill fast. Rance was condescending and rude to the point that we ended up having to go to the front and ask for our keys back because we were done dealing with him. He made it very clear that we were wasting his time, despite this car being our #1 at that point, just because we were not willing to make a deal today. After looking online, it seems this is not the first time Rance has treated customers so poorly. I left the lot in tears. Zach, the GM, followed us outside to apologize, and followed up with a second apology via email. He is the only reason we are giving a generous 3 stars to the dealership. I truly hope they evaluate their training and hiring practices for their sales staff. More
Other Employees Tagged: Rance Rogers
March 20, 2024
Ed Martin Buick GMC kept my best interest in mind and provided me with a great car provided me with a great car More
Other Employees Tagged: Dennis McNamara , Casey Price
March 16, 2024
Great experience, Keith was great! ! He helped us find the exact car we were looking for! ! He helped us find the exact car we were looking for! More
Other Employees Tagged: Keith Baker
June 22, 2023
Chris Fairs and Zack the GM went above and beyond to help me get where I needed to be to get the vehicle I wanted. They were so helpful, understanding and patient. Absolutely pleased! me get where I needed to be to get the vehicle I wanted. They were so helpful, understanding and patient. Absolutely pleased! More
Other Employees Tagged: Chris Faris, Jeff Haase
May 30, 2023
A great sales and service dealer for me for my last five leased vehicles. And one salesman in particular has been extremely helpful. leased vehicles. And one salesman in particular has been extremely helpful. More
Other Employees Tagged: Amy Rivelli , Dennis McNamara , Mike Rice, Casey Price
May 11, 2023
This is my second purchase with Arthur. He’s excellent what he does now I will say it’s one guy that work there. He’s a total, butt head on the finance and just avoid him as much as possibl He’s excellent what he does now I will say it’s one guy that work there. He’s a total, butt head on the finance and just avoid him as much as possible but overall it's an excellent dealership. More
Other Employees Tagged: Tyler Mclachlan, Arthur-Zarddy Gwion Jr., Mike Rice, Casey Price , Arthur the salesman excellent Arthur the salesman
April 24, 2022
Bryan was great. Easy to work with and helpful. The finance guy was also awesome. The sales manager when I had been in previously was a patronizing jerk. Easy to work with and helpful. The finance guy was also awesome. The sales manager when I had been in previously was a patronizing jerk. More
Other Employees Tagged: Bryan Coup, Shynelle Knutson-Huddleston , Jeff Haase
April 23, 2022
Bryan was absolutely wonderful during our whole process. He kept us updated while our Acadia was in production. He texted us when our Acadia arrived and was as excited as we were. He made everything so nice He kept us updated while our Acadia was in production. He texted us when our Acadia arrived and was as excited as we were. He made everything so nice and easy. We will definitely be buying again from Bryan. More
Other Employees Tagged: Bryan Coup , Jon Steele
March 30, 2022
Arthur, our salesman, was outstanding and so was Zack, the GM! Highly recommend buying a vehicle from there! the GM! Highly recommend buying a vehicle from there! More
Other Employees Tagged: Arthur-Zarddy Gwion Jr. , Jon Steele
March 29, 2022
He’s awesome and went above and beyond! Highly recommend dealing with Arthur for buying your next vehicle! Highly recommend dealing with Arthur for buying your next vehicle! More
Other Employees Tagged: Arthur-Zarddy Gwion Jr. , Jon Steele