AJ Urbano
AJ Urbano at Wilsonville Toyota
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AJ Urbano | Page 6

Customer Advocate

Wilsonville Toyota

9155 Boeckman Rd.
Wilsonville, OR 97070

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4.9
78 Reviews

I've been working in customer experience for 10 years now and I have found my home here at Wilsonville Toyota. I am born and raised in San Diego, California where the sun is always shining. My entire family is still there but I am accompanied here by my 5-year-old rotti named Sumo. I enjoy trying new places to eat, traveling to different countries, and thru hiking long distance trails like the Pacific Crest Trail or the Continental Divide Trail. I have had a few Toyotas in my life so far and I currently drive a 2023 Tundra Platinum. I would love to connect and work with anyone that enjoys low pressure car buying and great conversations. Stop by and say hello or reach out to me on here !

Dealership Experience

1 yr, 6 mos

Industry Experience

1 yr, 6 mos

Specialties & Trainings

PUTTING DREAMS IN DRIVEWAYS

4.9

78 Reviews

Write a Review

78 Reviews of AJ Urbano

October 28, 2023

Dealership Rating
Employee Rating

AJ was super helpful throughout the entire process! Never felt pressured throughout the entire process. I will be going back to AJ if I buy another Toyota! More

by Amyjohnsen23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maxime Voznyuk

Dec 04, 2023

Wilsonville Toyota responded

That's great to hear! Thank you so much for taking the time to leave a review, we're so glad our team could provide you with an excellent experience. We hope to serve you again in the future!

October 04, 2023

Dealership Rating
Employee Rating

Great experience with AJ, very knowledgeable and helpful. Overall very happy with AJ and Wilsonville Toyota. More

by saldous
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Oct 05, 2023

Wilsonville Toyota responded

Hello, thank you for sharing your positive experience with AJ and Wilsonville Toyota. We're glad to hear that they were knowledgeable and helpful. It was a pleasure serving you, and we hope to assist you again in the future.

October 03, 2023

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Great experience. Love my truck. Glad to work with Wilsonville Toyota to buy my Tundra. More

by Jssantan15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 04, 2023

Wilsonville Toyota responded

Thank you! We're thrilled to hear that you had a great experience and love your new truck. It was a pleasure working with you, and we appreciate your business. Enjoy your Tundra!

October 02, 2023

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Great experience all around! AJ was super helpful and the process with Wilsonville Toyota was very straightforward. More

by rees_carrie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 04, 2023

Wilsonville Toyota responded

Hi Carrie, thank you for sharing your great experience with us! We're glad to hear that AJ provided excellent assistance and that our process was straightforward. If you have any more feedback or need anything else, feel free to reach out. We appreciate your support!

September 24, 2023

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It was crowded, but they helped me right away. They were set up to handle it. More

by Khalah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Gregston

Sep 26, 2023

Wilsonville Toyota responded

Hi Khalah! Thank you so much for your kind words. We strive to provide prompt and efficient service, no matter how busy it gets. We appreciate your feedback and hope to serve you again soon!

September 21, 2023

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AJ provided excellent customer service and got my boyfriend and I the perfect car for our lifestyles. He was very nice and made sure we were well taken care of by checking on us and bringing us water More

by Sasha Semenova
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 25, 2023

Wilsonville Toyota responded

Hi Sasha, thank you for your kind words! We're thrilled to hear that AJ provided excellent customer service and found you the perfect car. We appreciate your feedback and hope you continue to enjoy your new vehicle. If you have any further questions or need assistance, feel free to reach out.

September 19, 2023

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I had an absolutely amazing experience working with Toyota ! Honestly, the best dealership I’ve ever worked with. They are all very professional, extremely helpful and just pleasant all around. I worke More

by Yajairaguzman400
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 21, 2023

Wilsonville Toyota responded

Hello! thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with Toyota. We take pride in providing professional and helpful service to our customers. Aj will be delighted to hear your compliments. Enjoy your new car!

September 18, 2023

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I was thinking about giving 5 stars. 3 weeks after purchasing, I decided to give 2 stars (I was thinking about 1 but 2 to show my kindness). The sales here gave oral promise before we si More

by Tao
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Josh Von Ruden, Steven Agee, Kalab Moline , Eddie Fennimore, Brandon from service dept gave me a good and honest service

Oct 05, 2023

Wilsonville Toyota responded

Hello, thank you for letting us know about your experience. Our sales manager Ellie would like to speak with you directly about this issue. If you give us a call at (503) 582-9040 and ask for Ellie directly she will be happy to help you.

September 14, 2023

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Employee Rating

We had a great experience. AJ listened to what we wanted and didn't show us things we weren't interested in. More

by swartzzzz
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Gregston

Sep 18, 2023

Wilsonville Toyota responded

Hi Swartz, thank you for sharing your positive experience with us! We're thrilled AJ was able to tailor your experience to your preferences. If there's anything else we can assist you with in the future, please let us know.

September 11, 2023

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Employee Rating

I was left absolutely speechless and thankful. Aj did a remarkable job and got me absolutely exactly what I asked for and was very professional through the entire process, and a special thanks to More

by mselavic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 13, 2023

Wilsonville Toyota responded

Thank you so much for your kind words. We're thrilled to hear that Aj and Ellie provided you with a remarkable and professional experience. It was our pleasure to assist you, and we appreciate your support. We look forward to serving you again in the future!

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