Beyond helpfulness! - Brother-in-law
My sister-in-law purchased a 2016 Nissan Micra from Jesse and Hardeep in September 2017. She was very pleased with the professionalism and helpfulness of their service--arranging financing and insurance. Jesse even drove it to her place, as she couldn't drive at the time. In the months following, she had significant health and financial problems and needed to sell the car. When she approached Jesse and Hardeep about buying it back, she received the same courteous and kind service as when she bought it--and a fair price! You want to do business with these folks--they're exceptional!
Dodge caravan - Katty
My family has been looking for a fully loaded Dodge Grand Caravan for the past few months. We visited multiple places and our search ended when we went down to king of cars. I suppose we should have visited them first since they are located 10 minutes from where we live and now they will be our first choice in the future.
Very easy going! - Quarton
Was the smoothest deal I've ever had!!i recently bought my truck from here. Tyler not only found me a vehicle, he did the unexpected and found my dream truck! Never been more pleased with their service. Tyler went above and beyond my expectations and I would definitely recommend him to anyone looking for a new vehicle :) this was the 2nd truck I've bought through him.
Buyer Beware - Chris.G
BUYERS BEWARE: WORST DEALERSHIP I HAVE HAD TO TAKE THEM TO SMALL CLAIMS COURT AND THEY STILL ARE DRAGGING OUT THE ISSUE. THEY HAVE RUINED MY TRUST IN PEOPLE AND DEALERSHIPS. WENT TO BUY A "NEWER" USED MAZDA WITH ONLY 3,000KM OR SO FOR THE WHOLE REASON IT WAS NEWER AND CLEAN AND EVERYTHING WAS SAID TO BE A GREAT CAR.......... FOR THEM TO SHOW ME A CARFAX WITH 0$ AND LIE TO ME ABOUT IT BEING A SMALL CLAIM(THEY SAID JUST SMALL SCRATCH ON BUMPER AND WE FIX IT OURSELFS) AND FOR ME TO FIND OUT THAT IT WAS IN A MAJOR ACCIDENT BEFORE AND THEY DIDNT DECLARE OR ENSURE THAT PROPER REPAIRS ARE MADE. LAW STATES ITS FOR THE DEALERSHIP TO DISCLOSE EVERYTHING THEY CAN FIND ON THE CAR TO YOU AND YET I HAD TO FILE FOR A FREEDOM OF INFORMATION ACT TO FIND FROM ICBC THAT IT WAS MORE THEN THAT AND THAT BASANT HAD LIED TO ME .
HAVE GONE TO THE DEALER FOR THEM TO TAKE THE CAR BACK JUST FOR THEM TO APPOLIGIZE AND OFFER ME TO TRADE IN AND I WAS LIKE "WHY WOULD I BUY ANOTHER CAR FROM YOU?". THEN WHEN THEY FOUND OUT I WASNT GONNA BUY THREW THEM AGAIN THEY WENT BACK TO SAYING THAT I WAS MAKING IT UP AND THAT ITS UNTRUE YET I HAVE PROOF FROM ICBC AND PICTURES OF THE VEICHLE WRECK BEFORE I BOUGHT IT .
DO NOT TRUST EVERYTHING THEY SAY AND IM MORE THEN HAPPY TO EXPLAIN TO ANYONE ELSE THAT IS HAVING ISSUES WHAT TO DO FIND ME ON FACEBOOK OR EMAIL CHRIS_GAGNON_1@HOTMAIL.COM
KNOW FOR A FACT THIS ISNT THE FIRST TIME THEY HAVE BEEN CHALLANGED FOR WRONGFUL PRACTICE
Amazing!! - Emma1122
I had the whole team work with me to get me approved for my first car loan and it was a breeze! They were all helpful, kind and supportive! Defiantly will be coming back down the road and sending my family here! These are your guys to business with. Not one did I feel scammed or lied to. Thanks so much Fraser Valley pre owned!!! :)
Excellent service - Ramsandjeeps
I don't know what's wrong with the reviews above. They got my insurance done and reviewed payment options with me that I could afford and manage and were so friendly! Got my truck no problem
Band-Aid Special! - Troo per
I bought a car from them that they praised so much. They seemed friendly enough and trusted them. Big mistake! Car died just over 30 days later. Dead in my driveway. Trax Auto said they'd give a deal on the labour if I brought it in to them. Lol. How was I to do that? They wouldn't pay to have it towed so How do I get it there? I lived quite a ways away from them. So I had it towed to a local mechanic. I told Trax Auto of his findings. Band-Aid City! Bypassed wiring, etc. They did nothing to help me. Cost me $2,000 after 2 weeks of repairing in the shop. Trax would not help with the bill at all. I traded the junker in and only got 1/4 of what the car and bills had cost me. A loss of $8,000 in just over a month. Don't buy from Trax Auto folks, stay far,far away. I should've seen the Red Flag when they were handed the cash, they sent out for chinese food.
STAY AWAY at all costs. If you value your time, your... - Faran49
STAY AWAY at all costs.
If you value your time, your money, your honour, or your mind, STAY AWAY.
If you choose to ignore my warning, here are a list of things you are to expect in dealing with anyone at Darryl's Best Buys:
- a total misrepresentation of facts
- refusing to show you the claims history of the car or an inspection report
- lying through their teeth every step of the way
- in response to a legitimate question you will hear instead: "We're a family ran business."
- you will guaranteed lose minimum of $400
- once you reach an agreement, they will notice a new issue with the car that they have to fix at your cost. But you have to pay them before they do it. And if your car breaks down the next day, they expect you absorb the cost of the fix before you return the car.
- your calls will be ignored after purchasing a car
- after you raise an issue before taking the car off their lot, you will hear:
"Oh, this is natural. Just drive it for 100k and it'll go away" They said that twice about two major issues that renders a car unsafe (struts missing a major component, the check engine light is on for a faulty throttle, and the car leaks over a litre of coolant a day)
- your appointments will perpetually be postponed to an unknown time in the distant future
- they will pick up and hang up on you right after.
- your phone reception will magically fail when you raise an issue or ask a tough question (ie, what is the milage on the car)
they: "You're cutting out, buddy… I can't hear you anymore"
me: "Okay, I'll call you back at 3."
they: "Okay. Talk to you then."
- they will hustle you for your very last cent.
- you will lose over a week of your life trying to resolve a minor issue
- the car you get from them will break down the following day
- you will hear: "This conversation is over." before they hang up on you.
- you will lose hope in all humanity.
No return of deposit - Jennifercoby
This dealership started out great. No pressure on the sale very honest and helpful. I put a 200 deposit on a car that was to be refunded if I chose not to buy. I decided on a different car do I drove the hour to this place and wad told they couldn't refund me due to unable to work machines. They promised to mail a cheque. Now it's been over 2 weeks and still nothing I feel you are crooks and I will be contacting better business Bureau.
this dealership is a scam company they are shysters they... - hannon123
this dealership is a scam company they are shysters they no longer have a vsa license for shady stuff they ripped me off personally and moved there dealership they are flagged with the vsa vehicle sales association and with bbb they have some reviews but they are lies i am currently in court small claims sueing trinity trust me not bitter just being honest please take my advise if they ever re surface run from TRINITY AUTo