My car was vandalized. Service Lady ordered the wrong parts. - vehber berniecar
Thanks to the quick attention of Mr. Ivan Ivicevic, Service Manager, and his professionalism, new parts were ordered and installed. He certainly proved that Volkswagen Management means what it says and does. My hat to him.
Great experience purchasing a used car - tingbo
I purchased a used Kia Forte from South Centre Volkswagen. Matt was very knowledgeable and friendly and was great to deal with. Even though he specializes in VW, he spent some time familiarizing himself with Kia before we took our test drive. He answered all my questions and those he couldn't answer right away, he took time to find answers for me. Transaction was smooth and I had possession of the car in a few days. The next time I'm in the market to buy a VW I won't hesitate to call Matt feeling confident he'll treat us right.
STAY AWAY FROM THIS DEALERSHIP - Muhammad Qamar
I always thought Fifth Ave VW is in customer service business.If thats true, you need to seriously overhaul your staff and teach them how to interact with customers. If you are ripping people off business, which I think you are now after my experience, people like Carl (Service Manager) will take you to the top.
If you want to check the record of any place, select lowest rating reviews and check the consistency of all the reviews. Having said that I would urge people to STAY AWAY FROM THIS DEALERSHIP.
Do yourself a favor and go to any other VW dealership in Calgary except this. Please dont take your car their for maintenance, these guys are next to thieves if not thieves.
I took my car for inspection on Nov 15, 2017 and now my drivers door doesn't open properly. First of all, my appointment time was 1030 AM and I didn't get my car back until 430 PM for a 45 min appointment. These people dont care about your time.
I talked to their service manager (Carl) and Melissa. Carl told me that they didn't do anything and asked me to prove that door was fine before in Court of Law. Carl also asked me if I made a video of door working fine when I left the car, These people have no respect for themselves or the brand they are representing.
I am huge fan of VW but the kind of irresponsible treatment I got today, I would never go there again.
I have decided that I will take these garbage people to court, will let you guys know about it later.
Near T2Z 0N4