very good service - Sean liang
service is very good . I will recommend some friends who want to buy a new car just go NW Northland Volkswagen dealership.the gentleman in delivery department very nice!
What a fantastic experience - Sapphire
Went into South Centre Volkswagen on a whim and ended up with the car of my dreams. The entire experience and everyone we dealt with were outstanding and the perfect example of stellar customer service. Alex was incredible to deal with. There was no pressure and no stale sale tactics.
STAY AWAY FROM THIS DEALERSHIP - Muhammad Qamar
I always thought Fifth Ave VW is in customer service business.If thats true, you need to seriously overhaul your staff and teach them how to interact with customers. If you are ripping people off business, which I think you are now after my experience, people like Carl (Service Manager) will take you to the top.
If you want to check the record of any place, select lowest rating reviews and check the consistency of all the reviews. Having said that I would urge people to STAY AWAY FROM THIS DEALERSHIP.
Do yourself a favor and go to any other VW dealership in Calgary except this. Please dont take your car their for maintenance, these guys are next to thieves if not thieves.
I took my car for inspection on Nov 15, 2017 and now my drivers door doesn't open properly. First of all, my appointment time was 1030 AM and I didn't get my car back until 430 PM for a 45 min appointment. These people dont care about your time.
I talked to their service manager (Carl) and Melissa. Carl told me that they didn't do anything and asked me to prove that door was fine before in Court of Law. Carl also asked me if I made a video of door working fine when I left the car, These people have no respect for themselves or the brand they are representing.
I am huge fan of VW but the kind of irresponsible treatment I got today, I would never go there again.
I have decided that I will take these garbage people to court, will let you guys know about it later.
Near T2Z 0N4
South Centre Volkswagen