2018 Tiguan - YYCTiguan
We had been eyeing a few mid-sized SUVs and we stopped by South Centre VW to check out the new Tiguan. We were lucky enough to have Cesar as our sales person because his knowledge and no-pressure sales tactics turned our perception of what buying a car on its head. Rather than feeling like we needed to keep our cards close to our chest as we experienced with other dealers, he made us feel like we were chatting with a close friend. This allowed us to feel comfortable sharing information with him so that he could place us in the right car for us rather than one at the very top of our budget. We truly feel we made a friend as we make sure to visit Cesar when we take our new Tiguan in for service (Matt Low and his service team also provide a service level that is unmatched in my experiences). When our lease is up on the Tiguan, there is only one person I’m going to contact to set us up with our next car, Cesar.
customer service - :)
Thank u to all the staff front and back as it's such a busy time with winter changeover tires. I appreciate the prompt and exceptionally friendly service that I received.
Easy to deal with, highly recommended! - Karen M.
We bought a 2018 Tiguan from Fifth Ave VW a few weeks ago. From the moment we walked into the dealership we were impressed. We were offered a refreshment right off the bat and never felt pressured at all. When it came time to talk price our salesperson Marquis was very accommodating as was Ali the sales manager and Derek the finance manager. When it came time to pick up the vehicle it was all shiny and waiting for us. They also had someone show me all of the important features of my new car. Marquis has followed up twice since we drove off the lot and referred me to some YouTube info so that I get to know my new vehicle on my own time. They did an awesome job and we would definitely buy there again and refer our friends and family. Excellent job Fifth Avenue!